Coordinate service appointments, and manage and maintain service schedules * Work closely with other departments to address client inquiries in a timelymanner * Order, receive, and distribute parts ...
Coordinate service appointments, and manage and maintain service schedules * Work closely with other departments to address client inquiries in a timelymanner * Order, receive, and distribute parts ...
... Understand client needs and offer value engineering solutions to improve functionality, cost ... Together, we can build success and a better future. Let's get started! Primary Location: Alberta ...
... Understand client needs and offer value engineering solutions to improve functionality, cost ... Together, we can build success and a better future. Let's get started! Primary Location: Alberta ...
Project Manager
Saint John, NB · On-site
Our company's success is driven by our dynamic, highly skilled, and innovative management team ... As a Project Manager, you play a key role in translating business priorities into well-executed ...
Project Manager
Saint John, NB · On-site
Our company's success is driven by our dynamic, highly skilled, and innovative management team ... As a Project Manager, you play a key role in translating business priorities into well-executed ...
Project Manager
Saint John, NB · On-site
Our company's success is driven by our dynamic, highly skilled, and innovative management team ... As a Project Manager, you play a key role in translating business priorities into well-executed ...
Project Manager
Saint John, NB · On-site
Our company's success is driven by our dynamic, highly skilled, and innovative management team ... As a Project Manager, you play a key role in translating business priorities into well-executed ...
Senior Project Manager
Saint John, NB · Hybrid
... client-based projects and deliverables. Identify program/project milestones, critical success ... Manage budgets and align project deliverables to expected business benefits. Negotiate changes in ...
Senior Project Manager
Saint John, NB · Hybrid
... client-based projects and deliverables. Identify program/project milestones, critical success ... Manage budgets and align project deliverables to expected business benefits. Negotiate changes in ...
Project Manager | NB
Moncton, NB · On-site
Lead the design-build process, coordination between client, consultants, trade contractors, design ... Drive the success of our projects through strong leadership and proactive problem-solving.
Quick apply
Project Manager | NB
Moncton, NB · On-site
Lead the design-build process, coordination between client, consultants, trade contractors, design ... Drive the success of our projects through strong leadership and proactive problem-solving.
Lead the design-build process, coordination between client, consultants, trade contractors, design ... Drive the success of our projects through strong leadership and proactive problem-solving.
Lead the design-build process, coordination between client, consultants, trade contractors, design ... Drive the success of our projects through strong leadership and proactive problem-solving.
Project Manager | NB
Moncton, NB · On-site
Lead the design-build process, coordination between client, consultants, trade contractors, design ... Drive the success of our projects through strong leadership and proactive problem-solving.
Project Manager | NB
Moncton, NB · On-site
Lead the design-build process, coordination between client, consultants, trade contractors, design ... Drive the success of our projects through strong leadership and proactive problem-solving.
The Project Manager is responsible for planning, coordinating, and delivering construction projects ... Ability to work effectively in a fast-paced, deadline-driven, and client-focused environment ...
The Project Manager is responsible for planning, coordinating, and delivering construction projects ... Ability to work effectively in a fast-paced, deadline-driven, and client-focused environment ...
The Project Manager is responsible for planning, coordinating, and delivering construction projects ... Ability to work effectively in a fast-paced, deadline-driven, and client-focused environment ...
The Project Manager is responsible for planning, coordinating, and delivering construction projects ... Ability to work effectively in a fast-paced, deadline-driven, and client-focused environment ...
Project Manager
Edmundston, NB · On-site
Ensure the client onboarding process is smooth and transparent; * Develop and manage a detailed project schedule and work plan; * Facilitate meetings, track and assign action items, monitor progress ...
Quick apply
Project Manager
Edmundston, NB · On-site
Ensure the client onboarding process is smooth and transparent; * Develop and manage a detailed project schedule and work plan; * Facilitate meetings, track and assign action items, monitor progress ...
Project Manager Reporting to the Regional Director - Atlantic, the Project Manager will be ... We Are Stronger Together Success is a team effort. Our inclusive workplace enables our combined ...
New
Project Manager Reporting to the Regional Director - Atlantic, the Project Manager will be ... We Are Stronger Together Success is a team effort. Our inclusive workplace enables our combined ...
New
Project Manager Reporting to the Regional Director - Atlantic, the Project Manager will be ... We Are Stronger Together Success is a team effort. Our inclusive workplace enables our combined ...
New
Project Manager Reporting to the Regional Director - Atlantic, the Project Manager will be ... We Are Stronger Together Success is a team effort. Our inclusive workplace enables our combined ...
New
Project Manager
Saint John, NB · On-site
You'll play a key role in driving project success by coordinating resources, maintaining customer relationships, and keeping projects on track from planning through completion. As a Project Manager ...
Project Manager
Saint John, NB · On-site
You'll play a key role in driving project success by coordinating resources, maintaining customer relationships, and keeping projects on track from planning through completion. As a Project Manager ...
You'll play a key role in driving project success by coordinating resources, maintaining customer relationships, and keeping projects on track from planning through completion. As a Project Manager ...
You'll play a key role in driving project success by coordinating resources, maintaining customer relationships, and keeping projects on track from planning through completion. As a Project Manager ...
We are seeking a VP Client Success & Retention (f/m/x) to lead CEPRES' global customer success ... Strong project and operational management capabilities. Customer-first mindset with a passion for ...
We are seeking a VP Client Success & Retention (f/m/x) to lead CEPRES' global customer success ... Strong project and operational management capabilities. Customer-first mindset with a passion for ...
Construction Project Manager
Hanwell, NB · On-site
Client and Stakeholder Relations * Build and maintain positive relationships with clients ... Experience managing multiple projects and competing priorities in a fast-paced environment.
Quick apply
Construction Project Manager
Hanwell, NB · On-site
Client and Stakeholder Relations * Build and maintain positive relationships with clients ... Experience managing multiple projects and competing priorities in a fast-paced environment.
Construction Project Manager
Hanwell, NB · On-site
CA$85K - CA$118K/yr
Construction Project Manager Holland Power Services Inc., a subsidiary of Alectra Inc., is a ... Client and Stakeholder Relations * Build and maintain positive relationships with clients ...
Quick apply
Construction Project Manager
Hanwell, NB · On-site
CA$85K - CA$118K/yr
Construction Project Manager Holland Power Services Inc., a subsidiary of Alectra Inc., is a ... Client and Stakeholder Relations * Build and maintain positive relationships with clients ...
Construction Project Manager
Hanwell, NB · On-site
CA$85K - CA$118K/yr
Construction Project Manager Holland Power Services Inc., a subsidiary of Alectra Inc., is a ... Client and Stakeholder Relations * Build and maintain positive relationships with clients ...
Construction Project Manager
Hanwell, NB · On-site
CA$85K - CA$118K/yr
Construction Project Manager Holland Power Services Inc., a subsidiary of Alectra Inc., is a ... Client and Stakeholder Relations * Build and maintain positive relationships with clients ...
Project Manager
CA$80K - CA$130K/yr
Our Saint John, New Brunswick team is seeking an experienced Project Manager to play a key role in ... strong client relations. * CISD Level II (Secret) clearance or are eligibility to obtain is ...
Project Manager
CA$80K - CA$130K/yr
Our Saint John, New Brunswick team is seeking an experienced Project Manager to play a key role in ... strong client relations. * CISD Level II (Secret) clearance or are eligibility to obtain is ...
Client Success Project Manager information
What does a Client Success Project Manager do?
A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.
What are the key skills and qualifications needed to thrive as a Client Success Project Manager, and why are they important?
To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.
How does a Client Success Project Manager typically balance client expectations with project deliverables?
Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.
What is the difference between Client Success Project Manager vs Customer Success Manager?
| Aspect | Client Success Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Managing client projects, ensuring delivery and implementation | Building ongoing relationships, ensuring customer satisfaction |
| Certifications | Project management certifications (PMP, CAPM) | Customer success or account management certifications |
| Work Environment | Collaborates with project teams, handles timelines | Engages directly with clients, focuses on retention |
| Industry Usage | Common in SaaS, IT, consulting | Common in SaaS, tech, service industries |
While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.
What cities in New Brunswick are hiring for Client Success Project Manager jobs? Cities in New Brunswick with the most Client Success Project Manager job openings:
Full-time
Re-posted 28 days ago
Job description
At WilsonsSecurity, we pride ourselves on delivering professional security and lifesafety solutions while ensuring an exceptional customer experience. If you arepassionate about customer service, technology, and problem-solving, this couldbe the perfect opportunity for you! Apply to join our team as a Client SuccessCoordinator! You'll work for a growing, family-owned company that has beenproviding Canadians with locally based service for over 100 years.
The Role:
- Deliver outstanding customer service via phone and email communication
- Troubleshoot an array of security products and services
- Documentation of work orders, service reports and client interactions
- Update client accounts
- Coordinate service appointments, and manage and maintain service schedules
- Work closely with other departments to address client inquiries in a timelymanner
- Order, receive, and distribute parts in the warehouse
- Work closely with vendors and suppliers to facilitate productprocurement
- Conduct inventory counts and maintain accurate inventory records, monitorstock levels
- Fulfill office needs, including cutting/duplicating keys utilizing keycutting machines, and building cores
- Maintain the office environment and perform general office administrativeduties, including safety inspections and ordering office supplies
- Other duties as required
Qualifications:
- Proficiency in software applications including Microsoft Office, CRMplatforms, and inventory management systems.
- Strong written and verbal communication skills.
- Minimum of 3 years of experience in customer service, with proven abilityto resolve issues effectively.
- Interest in technology and demonstrated ability to troubleshoot basictechnical issues.
- Experience with inventory management is considered an asset.
- High level of accuracy and attention to detail in all tasks.
- Excellent organizational and time management skills.
- Self-motivated and able to work independently, while also being acollaborative team player.
This is afull-time permanent position with an attractive compensation package includingbenefits, pension matching, and other employee incentives. This is an in-officerole located in Fredericton, New Brunswick.
If you areinterested in this position and meet the above criteria, please apply! We thankall applicants who show interest in our organization.
Work With Us
Wilsons Securityis redefining security for home and business owners across Canada with aforward-thinking mentality. We are able to provide clients with solutions thatprotect their loved ones and their investments. We also offer integrated homeautomation, energy management solutions, and innovative new smart connectsystems for making the most out of your home technology. Recently we'veexpanded to provide our clients extra peace of mind and independence throughinteractive Wellness systems that help keep senior loved ones safe at homelonger. We're always looking for ways to bring our clients superior value andservice. We're your trusted local experts.
Wilson Fuel Co.Ltd has been recognized as one of Canada's 50 Best Managed Companies.
Employment Type: FULL_TIME