Oversee quality assurance of all deliverables prior to client submission * Ensure all project ... Ensure alignment across teams to support project success * Effectively leverage team member ...
Oversee quality assurance of all deliverables prior to client submission * Ensure all project ... Ensure alignment across teams to support project success * Effectively leverage team member ...
Project Manager
Birmingham, AL · On-site
... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...
Project Manager
Birmingham, AL · On-site
... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...
Project Manager
Newton, AL · On-site
... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...
Project Manager
Newton, AL · On-site
... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...
Project Manager
Huntsville, AL · On-site
... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...
Project Manager
Huntsville, AL · On-site
... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...
... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...
... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...
Project Manager
Auburn, AL · On-site
... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...
Project Manager
Auburn, AL · On-site
... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...
Project Manager
Piedmont, AL · On-site
... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...
Project Manager
Piedmont, AL · On-site
... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...
Project Manager
Montgomery, AL · On-site
... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...
Project Manager
Montgomery, AL · On-site
... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...
Project Manager
Trussville, AL · On-site
... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...
Project Manager
Trussville, AL · On-site
... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...
As a Project Manager, you will be assigned projects after they have gone through the design process ... Success is measured in equal parts timely delivery, project profitability, and client delight.
As a Project Manager, you will be assigned projects after they have gone through the design process ... Success is measured in equal parts timely delivery, project profitability, and client delight.
Work with client team to define project scope, goals and deliverables that support business goals ... We know that each person on our team contributes to the success of our company by pairing expertise ...
Work with client team to define project scope, goals and deliverables that support business goals ... We know that each person on our team contributes to the success of our company by pairing expertise ...
Sparks Group is seeking a seasoned Construction Project Manager to drive success across a diverse ... Perform detailed material takeoffs (MTOs) and develop accurate project estimates and client ...
Quick apply
Sparks Group is seeking a seasoned Construction Project Manager to drive success across a diverse ... Perform detailed material takeoffs (MTOs) and develop accurate project estimates and client ...
Project Manager
Birmingham, AL · Remote
$90K - $115K/yr
Work with the client to ensure appropriate client resources are assigned to the project; manage all implementation teams * Provide advisory services to support change management for the organization
Quick apply
Project Manager
Birmingham, AL · Remote
$90K - $115K/yr
Work with the client to ensure appropriate client resources are assigned to the project; manage all implementation teams * Provide advisory services to support change management for the organization
Project Manager
Montgomery, AL · Remote
$90K - $115K/yr
Work with the client to ensure appropriate client resources are assigned to the project; manage all implementation teams * Provide advisory services to support change management for the organization
Quick apply
Project Manager
Montgomery, AL · Remote
$90K - $115K/yr
Work with the client to ensure appropriate client resources are assigned to the project; manage all implementation teams * Provide advisory services to support change management for the organization
Project Manager
Huntsville, AL · On-site
The Project Manager is accountable for the management of assigned projects, ensuring successful ... Client Relations: Develop and maintain strong client relationships, ensuring project cost, time ...
Project Manager
Huntsville, AL · On-site
The Project Manager is accountable for the management of assigned projects, ensuring successful ... Client Relations: Develop and maintain strong client relationships, ensuring project cost, time ...
The Project Manager is accountable for the management of assigned projects, ensuring successful ... Client Relations: Develop and maintain strong client relationships, ensuring project cost, time ...
The Project Manager is accountable for the management of assigned projects, ensuring successful ... Client Relations: Develop and maintain strong client relationships, ensuring project cost, time ...
The Project Manager is accountable for the management of assigned projects, ensuring successful ... Client Relations: Develop and maintain strong client relationships, ensuring project cost, time ...
The Project Manager is accountable for the management of assigned projects, ensuring successful ... Client Relations: Develop and maintain strong client relationships, ensuring project cost, time ...
Project Manager
Huntsville, AL · On-site
The Project Manager is accountable for the management of assigned projects, ensuring successful ... Client Relations: Develop and maintain strong client relationships, ensuring project cost, time ...
Project Manager
Huntsville, AL · On-site
The Project Manager is accountable for the management of assigned projects, ensuring successful ... Client Relations: Develop and maintain strong client relationships, ensuring project cost, time ...
Project Manager
Hoover, AL · On-site
You will serve as the primary customer interface for coordination and enhancement of client ... Minimize project rework and promote greater project success. * Monitor and summarize progress of ...
Project Manager
Hoover, AL · On-site
You will serve as the primary customer interface for coordination and enhancement of client ... Minimize project rework and promote greater project success. * Monitor and summarize progress of ...
Project Manager
Hoover, AL · On-site
You will serve as the primary customer interface for coordination and enhancement of client ... Minimize project rework and promote greater project success. * Monitor and summarize progress of ...
Project Manager
Hoover, AL · On-site
You will serve as the primary customer interface for coordination and enhancement of client ... Minimize project rework and promote greater project success. * Monitor and summarize progress of ...
Client Success Project Manager information
What does a client success project manager do?
A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.
What are the key skills and qualifications needed to thrive as a client success project manager, and why are they important?
To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.
How does a client success project manager typically balance client expectations with project deliverables?
Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.
What is the difference between Client Success Project Manager vs Customer Success Manager?
| Aspect | Client Success Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Managing client projects, ensuring delivery and implementation | Building ongoing relationships, ensuring customer satisfaction |
| Certifications | Project management certifications (PMP, CAPM) | Customer success or account management certifications |
| Work Environment | Collaborates with project teams, handles timelines | Engages directly with clients, focuses on retention |
| Industry Usage | Common in SaaS, IT, consulting | Common in SaaS, tech, service industries |
While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.
What cities in Alabama are hiring for Client Success Project Manager jobs?
Cities in Alabama with the most Client Success Project Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 6 days ago
Job description
Job Summary:
We are seeking a highly organized and results-driven Project Manager to lead the successful delivery of projects within the AssetWorks PMO. This role is responsible for managing end-to-end project execution, including planning, client engagement, financial oversight, and cross-functional coordination.The ideal candidate has experience managing software implementation projects and brings strong business analysis, communication, and problem-solving skills. This individual thrives in a fast-paced environment, manages multiple priorities effectively, and builds strong relationships with both clients and internal teams.
Job Description:
Project Delivery & Execution
- Develop, execute, and continuously update project plans to meet evolving requirements within the SOW
- Manage day-to-day project activities, scope, schedule, and resources
- Lead project status meetings and provide clear, consistent reporting on progress
- Track and manage project risks, ensuring timely mitigation and escalation when needed
- Oversee quality assurance of all deliverables prior to client submission
- Ensure all project documentation is complete, accurate, and properly maintained
- Facilitate project closeout, including final deliverables and documentation
Financial & Operational Management
- Manage project budgets and forecast projections
- Track project resource utilization, hours, and expenses with accuracy and timeliness
- Monitor accounts receivable and partner with clients to resolve outstanding invoices
- Identify scope changes and manage change requests appropriately
- Ensure project milestones are aligned for billing once deliverables are completed
Client Engagement & Communication
- Serve as the primary point of contact for clients throughout the project lifecycle
- Establish and manage clear client expectations
- Communicate project updates, risks, and decisions effectively to stakeholders at all levels
- Deliver professional, well-structured presentations and status updates
- Address and escalate issues proactively to drive resolution
- Build strong, long-term client relationships and identify opportunities to enhance customer satisfaction
Cross-Functional Collaboration
- Collaborate with internal teams including Professional Services, Development, QA, Customer Care, Hosting, Sales, and Executive Leadership
- Ensure alignment across teams to support project success
- Effectively leverage team member strengths and contributions
- Foster a collaborative, accountable, and high-performing project team environment
Required Qualifications
- Bachelor's degree from an accredited college or university
- 3-5 years of project management experience in software implementation
- Strong organizational and time management skills, with the ability to manage multiple projects simultaneously
- Excellent written and verbal communication skills
- Proven ability to manage client relationships and stakeholder expectations
- Strong attention to detail and problem-solving capabilities
Work Environment & Expectations
- Ability to work in a fast-paced, high-performing, deadline-driven environment
- Comfortable navigating multiple projects and changing priorities simultaneously
- Ability to travel, if applicable, as needed (10%)
What Success Looks Like in This Role
- Projects delivered on time, within scope, and within budget
- Strong client satisfaction and long-term relationship growth
- Effective risk management and proactive issue resolution
- Accurate financial tracking and forecasting
- Clear, consistent communication across all stakeholders
Benefits:
- Generous Paid Time Off
- 11 Paid Holidays
- Medical, Dental, Vision, Life insurance benefits with various choices and generous employer contribution
- 401k with employer match which immediately vests
- Annual Company Bonus
- Career growth and mentoring opportunities as a smaller business unit within the Volaris Group
- Tuition Reimbursement Program
- Employee rewards and recognition programs
- Optional Employee Stock Purchase Program with company match
- Pet insurance
- Employee Discount Platform discounted entertainment tickets to movies, sporting events, hotels, live performances, etc.
- Referral bonuses
- Employee engagement events
- Flexible remote work arrangements
Worker Type:
RegularNumber of Openings Available:
1
About AssetWorks
Sourced by ZipRecruiter
Industry
Software development
Company size
5,001 - 10,000 Employees
Headquarters location
Wayne, PA, US
Year founded
1991