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Client Success Project Manager Jobs in Alabama (NOW HIRING)

... success of projects ranging from $50K to $3.0M+. You will take a leadership role in developing ... Manage Client Communication - Ensure effective communication between the client, the project team ...

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Oversee quality assurance of all deliverables prior to client submission * Ensure all project ... Ensure alignment across teams to support project success * Effectively leverage team member ...

... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...

... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...

... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...

... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...

... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...

... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...

... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...

... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...

We define our success by the value we create for our clients, the fulfilling careers we build for ... Understand the distinction between outcomes and outputs, taking strategic responsibility for client ...

Project Manager

Orange Beach, AL · On-site

$90K - $110K/yr

Outcomes (Success Measured By) Fee Goal Met: * Consistently meet or exceed project fee goals and ... Attain ≥ 90% client satisfaction score (measured via post-project survey). * Build long-term ...

As a Project Manager, you will be assigned projects after they have gone through the design process ... Success is measured in equal parts timely delivery, project profitability, and client delight.

Project Manager

Roanoke, AL · On-site

$30K - $60K/yr

This position offers an exciting opportunity to influence project success while working with a ... Ensure alignment with client requirements and industry standards Client & Stakeholder Communication

Project Manager

Roanoke, AL · On-site

$30K - $60K/yr

This position offers an exciting opportunity to influence project success while working with a ... Ensure alignment with client requirements and industry standards Client & Stakeholder Communication

Sparks Group is seeking a seasoned Construction Project Manager to drive success across a diverse ... Perform detailed material takeoffs (MTOs) and develop accurate project estimates and client ...

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Client Success Project Manager information

What does a Client Success Project Manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

What are the key skills and qualifications needed to thrive as a Client Success Project Manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

How does a Client Success Project Manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What are popular job titles related to Client Success Project Manager jobs in Alabama? For Client Success Project Manager jobs in Alabama, the most frequently searched job titles are:
What cities in Alabama are hiring for Client Success Project Manager jobs? Cities in Alabama with the most Client Success Project Manager job openings:
Project Manager

Project Manager

E Tech Group

Bridgeport, AL

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Be an early applicant


Job description

At E Tech Group, joining our team means joining a group of passionate and forward-thinking experts. We're one of the largest engineering and system integration firms in the United States providing value for our clients through IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical, Metals & Mining, Warehousing & Distribution, and CPG/Food & Beverage industries. Our national and global scale allows us to help our clients develop and implement standardized solutions at any of their facilities regardless of physical location or the local resources available at that site.

We are seeking a Project Manager to lead a large project or multiple project efforts, which may include subcontractors, high dollar value material content and multiple resources within the Mission Critical Industry. Your responsibilities will include the management and coordination of the design, procurement, implementation, and commissioning phases of projects, including the commercial, financial, and technical success of projects ranging from $50K to $3.0M+.

You will take a leadership role in developing project proposals and vetting project cost estimates. You will develop and communicate a clear understanding of the client's project goals and maintain the company's alignment to these goals, enabling your team to exceed client expectations and budgeted profitability.

As a Project Manager, You Will:

  • Lead Proposal Development – Participate in proposal scope, schedule, and cost estimates, as well as Project Management methodology and project pricing and structure. Prepare for a successful handoff from Business Development.
  • Manage Client Communication – Ensure effective communication between the client, the project team, Business Development, and the management team at all phases of the project. Be effective at resolving scope, schedule and cost issues as they arise.
  • Project Schedule and Plan – Develop the project labor resource plan and procurement plan to meet the client's schedule objective and project cash flow requirements.
  • Drive Scope – Maintain firm control of scope and compliance with specifications and contract requirements. Ensure that scope is well defined and communicated, and proactively obtain any required Change Orders, develop additional scope opportunities which may serve the client's objective.
  • Maintain Cost – Develop and maintain project cost budgets and reports; manage estimated cost at completion, earned value, and contingency. Forecast monthly project costs avoiding cost overruns.
  • Lead the Project Team – Lead the project team in achieving the project tasks and milestones on schedule and under budget. Work closely with the Operations group to ensure that the right resources are assigned to the project at the optimal time. Communicate project progress to the team and to the client and be an effective advocate for the project team. Identify project risks in advance and mobilize the necessary resources to mitigate risks.
  • Present regular project activity and financial updates on projects to large audiences of customers and/or internal associates/management/Executives.
  • Become proficient in the extensive use of the E TECH GROUP PMO Methods, Tools and Process specific to project management standards.
  • Participate in the implementation of new project management tools that will be utilized across the enterprise.
  • Develop a strong level of understanding of E TECH GROUP's Project Management Life (PMLC) Cycle Stages.
  • Be an ambassador who embodies our Core Values, prioritizing the success of E Tech Group, our clients, and the professional development of our associates.

You Have:

  • BS Engineering degree or equivalent education/experience background.
  • At least 3 years of dedicated project management experience or 5+ years in a project engineering environment.
  • Proficient in the utilization of project management principles, methods, and tools.
  • Ability to implement Project Management Institute (PMI) based standards into the E TECH GROUP culture, and serve as a mentor to other associates.
  • Proven project leadership on difficult projects, applications, solutions, and situations.
  • Proven performance in a stressful environment.
  • Excellent oral and written communication and presentation skills.
  • The ability to utilize technology to lead geographically dispersed project teams.
  • Experience managing contracts and/or subcontractors.
  • Experienced in the use of project management software such as MS Project.
  • Familiarity with industrial controls projects.
  • Experience with project budget / fiscal accountability.
  • A DNA comprised of collaboration and teamwork.

You May Have:

  • Controls Engineering background.
  • Experience with true design projects (EOR).
  • PMP Certified preferred
  • Experience managing control system, HMI, plant data historian, and other industrial projects

Benefits & Perks:

  • 401k + match + prompt enrollment.  E Tech Group employees are 100% vested upon entry.
  • Prompt enrollment into Medical, Dental, and Vision benefits.
  • Generous paid time off that includes paid vacation, paid holidays, paid family leave and sick time off.
  • Learning and growth are key parts of the E Tech culture. We provide you with training and continuing education from day one, so you can advance your career. As an E Tech associate, you can unlock your greatest potential through challenges and opportunities.

E Tech Group is an Equal Opportunity Employer. Applicants are considered for employment without regard to race, color, religion, sex, age, disability, military status, genetic information, gender identity, sexual orientation, citizenship status, or any other basis prohibited by law. E Tech Group will provide reasonable accommodations to qualified individuals with disabilities and for religious beliefs. E Tech Group is an Affirmative Action Employer of individuals with disabilities and protected veterans.