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Client Success Project Manager Jobs in Alabama (NOW HIRING)

Client Success Trainee We are seeking a motivated and people-focused Client Success Trainee to join ... Organized with strong time management and follow-through. Comfortable with technology and willing ...

... relationship management. This role is ideal for someone who enjoys helping others, is detail ... with the client success team Qualifications Strong communication and interpersonal skills ...

... success of projects ranging from $50K to $3.0M+. You will take a leadership role in developing ... Manage Client Communication - Ensure effective communication between the client, the project team ...

... success of projects ranging from $50K to $3.0M+. You will take a leadership role in developing ... Manage Client Communication - Ensure effective communication between the client, the project team ...

... success of projects ranging from $50K to $3.0M+. You will take a leadership role in developing ... Manage Client Communication - Ensure effective communication between the client, the project team ...

A progressive company in Alabama is seeking passionate individuals for a customer service leadership role that offers flexibility and growth opportunities. You will enjoy the freedom to work from ...

We define our success by the value we create for our clients, the fulfilling careers we build for ... Understand the distinction between outcomes and outputs, taking strategic responsibility for client ...

Outcomes (Success Measured By) Fee Goal Met: * Consistently meet or exceed project fee goals and ... Attain ≥ 90% client satisfaction score (measured via post-project survey). * Build long-term ...

Outcomes (Success Measured By) Fee Goal Met: * Consistently meet or exceed project fee goals and ... Attain ≥ 90% client satisfaction score (measured via post-project survey). * Build long-term ...

As a Project Manager, you will be assigned projects after they have gone through the design process ... Success is measured in equal parts timely delivery, project profitability, and client delight.

Project Manager

Orange Beach, AL · On-site

$90K - $110K/yr

Outcomes (Success Measured By) Fee Goal Met: * Consistently meet or exceed project fee goals and ... Attain ≥ 90% client satisfaction score (measured via post-project survey). * Build long-term ...

Project Manager

Roanoke, AL · On-site

$30K - $60K/yr

This position offers an exciting opportunity to influence project success while working with a ... Ensure alignment with client requirements and industry standards Client & Stakeholder Communication

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Client Success Project Manager information

What are the key skills and qualifications needed to thrive as a Client Success Project Manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

How does a Client Success Project Manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What does a Client Success Project Manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What are popular job titles related to Client Success Project Manager jobs in Alabama? For Client Success Project Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Client Success Project Manager jobs in Alabama look for? The top searched job categories for Client Success Project Manager jobs in Alabama are:
What cities in Alabama are hiring for Client Success Project Manager jobs? Cities in Alabama with the most Client Success Project Manager job openings:
Client Success Meteorologist

Client Success Meteorologist

Baron Weather

Huntsville, AL • Remote

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Client Success Meteorologist

The Client Success Meteorologist serves as a key technical support and training liaison between Baron Weather and its clients. This role focuses on providing expert-level assistance, troubleshooting, and ongoing education for users of Baron's weather technologies. By supporting client operations, resolving technical issues, and delivering proactive guidance, this position ensures high customer satisfaction and retention. The ideal candidate combines deep meteorological knowledge with technical expertise, strong communication skills, and a commitment to empowering users in operational settings.

Duties/Responsibilities:

The Client Success Meteorologist supports clients in getting the most out of Baron's technology through proactive technical support, regular engagement, and continuous training. Key responsibilities include:

  • Provide frontline technical support for Baron software and systems, diagnosing and resolving client issues via phone, email, and remote access tools
  • Create and maintain technical documentation, support resources, and FAQs to assist users in troubleshooting and learning
  • Escalate complex issues to internal engineering or development teams while maintaining ownership of client communication
  • Participate in software/data testing and QA to ensure product reliability and client readiness
  • Participate in remote training webinars as well as on-site client training (travel, both domestic and international, may be required)
  • Maintain clear and accurate records of client interactions, issue resolution steps, and support outcomes
  • Contribute to the continuous improvement of client support strategies and internal procedures
  • Remain available to support clients in a 24/7 operational environment; some evening, weekend, or emergency availability may be required

This position works closely with Client Experience leadership to fulfill our mission of customer satisfaction and loyalty.

Required Skills/Abilities:

  • Strong verbal and written communication skills, including the ability to clearly explain technical information to non-technical users
  • Confident public speaking and presentation skills for training and webinars
  • Proven customer service skills, especially in high-pressure or time-sensitive situations
  • Excellent troubleshooting and problem-solving capabilities
  • Ability to manage multiple tasks, prioritize effectively, and meet deadlines
  • Strong organizational skills and attention to detail
  • Proficient with Microsoft Office Suite; experience with remote support tools and ticketing systems is a plus
  • Comfort working both independently and collaboratively across departments

Education and Experience:

  • Bachelor of Science in Meteorology (required)
  • Experience with Weather Display Technology is a plus
  • Project management experience or client relationship management is a plus