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Client Success Project Manager Jobs in Mobile, AL

Business Information Solutions Inc

Be Seen First

Customer Success Manager

Robertsdale, AL · On-site

$46K - $51K/yr

... Success Manager who measures their work the right way: not by "touchpoints," but by client ... The client experience should feel calm, clear, and handled -- and you're the person who makes that ...

Business Information Solutions Inc

Be Seen First

Customer Success Manager

Robertsdale, AL · On-site

$46K - $51K/yr

... Success Manager who measures their work the right way: not by "touchpoints," but by client ... The client experience should feel calm, clear, and handled -- and you're the person who makes that ...

C-sharpe Co, LLC

Project Manager

Orange Beach, AL

Outcomes (Success Measured By) Fee Goal Met: * Consistently meet or exceed project fee goals and ... Attain ≥ 90% client satisfaction score (measured via post-project survey). * Build long-term ...

C-Sharpe Co LLC

Project Manager

Orange Beach, AL · On-site

Outcomes (Success Measured By) Fee Goal Met: * Consistently meet or exceed project fee goals and ... Attain ≥ 90% client satisfaction score (measured via post-project survey). * Build long-term ...

C Sharpe Co

Project Manager

Orange Beach, AL · On-site

$90K - $110K/yr

Outcomes (Success Measured By) Fee Goal Met: * Consistently meet or exceed project fee goals and ... Attain ≥ 90% client satisfaction score (measured via post-project survey). * Build long-term ...

Garver

Project Manager

Creola, AL

Aviation project managers are responsible for development of infrastructure supporting airports ... Provide outstanding client service Requirements * Bachelor's degree in engineering from an ABET ...

PTAC

Project Manager

Daphne, AL · On-site

$80K - $115K/yr

We are dedicated to client satisfaction and exceeding expectations in every project we undertake. Job Summary: The Project Manager will oversee and manage the planning, execution, and closing of ...

PTAC

Project Manager

Daphne, AL · On-site

We are dedicated to client satisfaction and exceeding expectations in every project we undertake. Job Summary: The Project Manager will oversee and manage the planning, execution, and closing of ...

OHM Advisors

Project Manager

Mobile, AL · On-site

Support proposal development, client engagement, and continued growth of civil engineering services ... Demonstrated experience managing engineering projects and coordinating multidisciplinary teams.

OHM Advisors

Project Manager

Mobile, AL · On-site

Support proposal development, client engagement, and continued growth of civil engineering services ... Demonstrated experience managing engineering projects and coordinating multidisciplinary teams.

PTAC

Project Manager

Daphne, AL

We are dedicated to client satisfaction and exceeding expectations in every project we undertake. Job Summary: The Project Manager will oversee and manage the planning, execution, and closing of ...

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All JobsClient Success Project Manager JobsClient Success Project Manager Jobs in Mobile, AL

Client Success Project Manager information

See Mobile, AL salary details

$38.2K

$101.9K

$160.8K

How much do client success project manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for client success project manager in Mobile, AL is $101,894.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,900.00 and $122,100.00 per year, depending on experience, location, and employer.

What does a Client Success Project Manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

What are the key skills and qualifications needed to thrive as a Client Success Project Manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

How does a Client Success Project Manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What are popular job titles related to Client Success Project Manager jobs in Mobile, AL? For Client Success Project Manager jobs in Mobile, AL, the most frequently searched job titles are:
What job categories do people searching Client Success Project Manager jobs in Mobile, AL look for? The top searched job categories for Client Success Project Manager jobs in Mobile, AL are:
Client Success Project Manager jobs near you
Infographic showing various Client Success Project Manager job openings in Mobile, AL as of June 2026, with employment types broken down into 79% Full Time, 15% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $101,894 per year, or $49 per hour.
Customer Success Manager

Customer Success Manager

Business Information Solutions Inc

Robertsdale, AL • On-site

$46K - $51K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

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Job description

Location: Robertsdale / Baldwin County, AL
Type: Full‐time | In‐office
Compensation: ~$ per hour (based on experience)

About the Role

We're hiring a Customer Success Manager who measures their work the right way: not by "touchpoints," but by client confidence, adoption, and retention. The client experience should feel calm, clear, and handled — and you're the person who makes that true.

You'll own the client relationship from signature through renewal, with a structured first-90-day motion that ensures clients feel known, see the value they bought, and never experience the gap between sales and service.

What You'll Own

  • The first-90-day success motion — welcome bridge, outcome-anchored kickoff, onboarding execution, explicit handoff into steady-state service, and closeout. Clients feel momentum from day one, never a sag in the gap.
  • Client clarity — translate "IT speak" into business language so leaders understand what's happening, what matters, and what decisions are actually in front of them.
  • A predictable cadence — 30/60-day relational check-ins and periodic reviews that surface issues before they become escalations.
  • Adoption — clients use the portal, processes, and support paths that make service smooth and reduce repeat friction.
  • Relationship temperature — you notice drift early, fix friction early, and ensure clients feel cared for, not just "supported."
  • Renewal predictability — health is tracked early, risks surfaced early, expectations corrected early. Renewals happen because the relationship is strong, not because someone "saved it" at the last minute.
  • HubSpot CRM as the system of record — health signals, risks, renewals, expansions, key contacts, and next best actions are current and trusted.
  • Partnership with delivery leaders — remove recurring friction in handoffs, expectations, and communication.
  • Enlist clients and Support in Client Faced Events and Workshops -

Requirements (Non-Negotiable)

  • 3+ years in a Customer Success Position (or equivalent client-success ownership role) with clear evidence of retention, adoption, and relationship outcomes
  • Technology background — you don't need to be an engineer, but you must confidently navigate managed IT conversations: Microsoft 365, endpoint/device realities, security posture, and operational rhythms
  • HubSpot CRM experience — you've used it in a real operating rhythm, keeping a pipeline of renewals and account health accurate and actionable
  • A steady service mindset — calm under pressure, clear communication, and a bias toward resolving root causes, not just smoothing the moment
  • Ownership as a reflex — no blaming, no silent observing. If something is wrong, you say it and help fix it.

Nice-to-Haves

  • Experience in an MSP/MSSP environment or B2B recurring services
  • Familiarity with client portals, ticketing workflows, and onboarding playbooks
  • Experience running QBR/TBR-style reviews or executive-facing success conversations

Important Notes

  • This is an in‐office position (not remote)
  • This role requires maturity, discretion, and professionalism
  • Gossip, side‐channel communication, or blurred boundaries are not part of our culture

What Success Looks Like

  • By day 30: You run our onboarding cadence without friction, and clients feel immediate momentum.
  • By day 90: Your accounts have clear health visibility in HubSpot, stakeholders are mapped, and relationships are stable and human.
  • By 6–12 months: Renewals are boring (in the best way). Escalations are rarer. Clients can articulate the value they're receiving — and they trust us.

Why This Role Matters

This position directly impacts:

  • Client success and full understanding of our processes that lead to success
  • Tecinical Roadmapping and
  • Overall service delivery quality

Benefits Include:

  • BCBS Health and Dental Insurance Gold Plan (company pays 1/2 of the single rate)
  • 7 paid holidays per year
  • 2 personal days per year
  • Vacation: 1 week after 1 year, 2 weeks after 3 years, etc.
  • Life Insurance: $20,000 policy
  • Cancer & Critical Care Policies: $10,000 each
  • Accidental Death Benefit: $3,000
  • 401(k): 7% Employer Paid Retirement Savings Plan
  • Long-Term Disability: Company-paid
  • Professional Development: Employer-paid training and leadership development

Company Description

We are a fast-growing IT solutions provider specializing in managed services, cloud technologies, cybersecurity, and strategic IT consulting. With over 25 years of industry experience, we empower businesses to thrive through innovative technology and expert support.