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Client Success Partner Jobs in Iowa (NOW HIRING)

This role leads the execution of client success strategies to ensure clients achieve measurable ... Partner with cross-functional teams (product, operations, implementation and support, marketing) to ...

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CPA/Partner

Des Moines, IA · On-site

$120K - $140K/yr

Our client seeks a CPA/Manager/Senior Manager/Partner to join an established CPA firm with a clear ... Proven ability and success with business development * Strong attention to details * Ability to ...

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Client Success Partner information

See Iowa salary details

$14

$44

$90

How much do client success partner jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for client success partner in Iowa is $44.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $60.29 per hour, depending on experience, location, and employer.

What is a client success partner?

A Client Success Partner is a professional dedicated to ensuring clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, guidance, and strategic advice to maximize value and satisfaction. Client Success Partners often handle onboarding, monitor client progress, address concerns, and identify opportunities for growth or improvement. Their goal is to build long-term, positive relationships that help both the client and the company succeed.

How does a client success partner typically collaborate with internal teams to address client needs?

Client Success Partners work closely with various internal teams, such as sales, product, and support, to ensure clients receive comprehensive solutions. They often serve as the main point of contact, relaying client feedback and coordinating resources to resolve issues promptly. Regular meetings and updates with cross-functional teams are common, allowing the Client Success Partner to advocate for the client's goals and ensure a seamless experience. This collaborative approach not only helps in addressing immediate concerns but also in identifying opportunities for long-term client growth and satisfaction.

What are the key skills and qualifications needed to thrive as a client success partner, and why are they important?

To thrive as a Client Success Partner, you need strong account management skills, a customer-centric mindset, and a bachelor's degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) software like Salesforce and experience with analytics tools are typically required. Exceptional communication, problem-solving abilities, and relationship-building skills help you stand out in this role. These qualities are crucial for fostering long-term client relationships, ensuring satisfaction, and driving business growth.

What is the difference between Client Success Partner vs Customer Success Manager?

AspectClient Success PartnerCustomer Success Manager
CredentialsRelevant experience in client relations, certifications like CSPO or CSCP optionalSimilar credentials, often with customer service or account management background
Work EnvironmentCollaborates closely with clients, often in B2B SaaS or service industriesWorks with customers post-sale to ensure product adoption and retention
Employer & Industry UsageCommon in SaaS, tech, and consulting firmsWidely used across SaaS, software, and service sectors
Search & Comparison IntentOften compared for client relationship rolesMore focused on customer retention and success metrics

Both roles focus on client or customer relationships, but a Client Success Partner typically emphasizes building strategic partnerships and long-term client engagement, while a Customer Success Manager concentrates on ensuring customer satisfaction and product adoption. The roles overlap significantly, especially in SaaS industries, but the terminology may vary by company.

What cities in Iowa are hiring for Client Success Partner jobs?

Cities in Iowa with the most Client Success Partner job openings:

Infographic showing various Client Success Partner job openings in Iowa as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $91,703 per year, or $44.1 per hour.

Client Success Partner - MidMarket - ClearanceJobs

Des Moines, IA • Hybrid

DHI Group, Inc.
Software Development • 201 - 500 employees

Full-time

Re-posted 17 days ago


Job description

About the team:

As part of our Client Success team, you will work directly with internal and external customers that support our Mid-Market level clients. You will help drive the client's journey of our service through onboarding our products and tools, managing and implementing integrations, and delivering insightful metrics to ensure renewal and growth. Every day, you will engage with colleagues who share the same goals.

About the role:

As a Client Success Partner - Mid-Market, you will communicate with customers by email, phone, video, and screen sharing. You will be confident in communication and have excellent organizational and time management skills. You must be comfortable working in a team environment and be able to ask questions to drive synergy.

Why we're hiring for this role:

Client Success is an integral part of the client journey, and we are looking for key individuals who will make a difference.

In the short term, you will:

  • Learn and adapt to our internal systems and operate in a fast-paced environment
  • Teach our clients how to use external-facing applications or software by understanding their needs
  • An empathetic approach to anticipate the client's needs, thoughts, and behaviors
  • Expand client revenue through the identification and closing of upsell opportunities
  • Build, foster, and maintain strong client relationships with key business stakeholders
  • Drive strategic client engagement to understand the client journey and critical success factors fully

In the long term, you will:

  • Drive consistent client communication practices that promote product value and service
  • Teach and share knowledge with clients and promote company learning events (webinars, conferences, etc.)
  • Ensure all product enhancements are communicated effectively to ensure client usage and success
  • Continuously review and work with your sales partners to identify and drive revenue growth and upsells

What you bring to the team:

Required:

  • Ability to work in a team environment
  • Strong organization and time management skills
  • Detail-oriented
  • Understanding prioritization
  • Read and analyze data to make decisions
  • Promote content through social media
  • Ability to explain complex processes in a simplified way
  • Microsoft Office products knowledge
  • CRM system product knowledge, preferably SalesForce, and ChurnZero
  • Entrepreneurial, disciplined, and results-driven
  • Energetic and self-motivated, with an ability to work independently
  • Excellent verbal and written communication skills
  • Ability to pinpoint problems proactively
  • History of assessing client trends through data analysis
  • Demonstrated ability to achieve stretch goals and building on success quarter after quarter
  • This is a hybrid role, including working within our West Des Moines office on Tuesdays, Wednesdays and Thursdays. Regular schedule for the role is 8:00am to 5:00pm Monday - Thursday and 8:00am - 3:00pm on Fridays.

Preferred:

  • Bachelor's degree preferred or relevant experience
  • Experience supporting mid-market level clients to drive engagement, loyalty, retention, and expansion
  • Strong selling skills with utilization of critical data insights to promote product and service value
  • Knowledge of AI tools/platforms

NOTE: This job description is not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job as of the date this job description was prepared. Management reserves the right to modify this job in order to meet business needs.