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Client Success Partner Jobs in Florida (NOW HIRING)

Arrive Logistics

Client Success Manager

Tampa, FL · On-site

Who We Want As a Client Success Manager at Arrive, you will lead a team managing our highest-volume ... Partner with Employee Relations to assess talent, identify flight risks, and evaluate performance ...

Arrive Logistics

Client Success Manager

Tampa, FL

Who We Want As a Client Success Manager at Arrive, you will lead a team managing our highest-volume ... Partner with Employee Relations to assess talent, identify flight risks, and evaluate performance ...

Huzzle

Client Success Manager

Tampa, FL

About the Company Our client is a high-performance consulting and implementation firm that partners ... On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager , high-impact role ...

Hearst

Client Success Specialist

Winter Park, FL · On-site

Client Success Specialist WESH 2, the NBC affiliate in Orlando, Florida is looking for a Client ... As a Hearst employee, you and your spouse or partner or dependents would have access to the ...

Hearst

Client Success Specialist

Winter Park, FL · On-site

Client Success Specialist WESH 2, the NBC affiliate in Orlando, Florida is looking for a Client ... As a Hearst employee, you and your spouse or partner or dependents would have access to the ...

Joint Academy

Client Success Director

Miami, FL · On-site

$120K/yr

Why Join Our Customer Success Team You will play a critical role in helping our partners ... Track and report clinical outcomes, utilization metrics, cost savings, and ROI back to client ...

Gartner, Inc.

Client Success Associate

Fort Myers, FL · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Partner with clients ranging from senior C-levels to more junior client professions in IT, HR, ...

Gartner, Inc.

Client Success Associate

Fort Myers, FL · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Partner with clients ranging from senior C-levels to more junior client professions in IT, HR, ...

Gartner

Client Success Associate

Fort Myers, FL · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Partner with clients ranging from senior C-levels to more junior client professions in IT, HR, ...

Gartner

Client Success Associate

Fort Myers, FL · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Partner withclients ranging from senior C-levels to more junior client professions in IT, HR, ...

Gartner

Client Success Associate

Fort Myers, FL · Remote

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Partner withclients ranging from senior C-levels to more junior client professions in IT, HR, ...

Gartner, Inc.

Client Success Associate

Fort Myers, FL · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Partner with clients ranging from senior C-levels to more junior client professions in IT, HR, ...

Gartner

Client Success Associate

Fort Myers, FL · Remote

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Partner withclients ranging from senior C-levels to more junior client professions in IT, HR, ...

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Client Success Partner information

See Florida salary details

$11

$35

$72

How much do client success partner jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for client success partner in Florida is $35.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $47.98 per hour, depending on experience, location, and employer.

What is a client success partner?

A Client Success Partner is a professional dedicated to ensuring clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, guidance, and strategic advice to maximize value and satisfaction. Client Success Partners often handle onboarding, monitor client progress, address concerns, and identify opportunities for growth or improvement. Their goal is to build long-term, positive relationships that help both the client and the company succeed.

How does a client success partner typically collaborate with internal teams to address client needs?

Client Success Partners work closely with various internal teams, such as sales, product, and support, to ensure clients receive comprehensive solutions. They often serve as the main point of contact, relaying client feedback and coordinating resources to resolve issues promptly. Regular meetings and updates with cross-functional teams are common, allowing the Client Success Partner to advocate for the client's goals and ensure a seamless experience. This collaborative approach not only helps in addressing immediate concerns but also in identifying opportunities for long-term client growth and satisfaction.

What are the key skills and qualifications needed to thrive as a client success partner, and why are they important?

To thrive as a Client Success Partner, you need strong account management skills, a customer-centric mindset, and a bachelor's degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) software like Salesforce and experience with analytics tools are typically required. Exceptional communication, problem-solving abilities, and relationship-building skills help you stand out in this role. These qualities are crucial for fostering long-term client relationships, ensuring satisfaction, and driving business growth.

What is the difference between Client Success Partner vs Customer Success Manager?

AspectClient Success PartnerCustomer Success Manager
CredentialsRelevant experience in client relations, certifications like CSPO or CSCP optionalSimilar credentials, often with customer service or account management background
Work EnvironmentCollaborates closely with clients, often in B2B SaaS or service industriesWorks with customers post-sale to ensure product adoption and retention
Employer & Industry UsageCommon in SaaS, tech, and consulting firmsWidely used across SaaS, software, and service sectors
Search & Comparison IntentOften compared for client relationship rolesMore focused on customer retention and success metrics

Both roles focus on client or customer relationships, but a Client Success Partner typically emphasizes building strategic partnerships and long-term client engagement, while a Customer Success Manager concentrates on ensuring customer satisfaction and product adoption. The roles overlap significantly, especially in SaaS industries, but the terminology may vary by company.

What cities in Florida are hiring for Client Success Partner jobs?

Cities in Florida with the most Client Success Partner job openings:

Client Success Partner jobs near you
Infographic showing various Client Success Partner job openings in Florida as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $72,960 per year, or $35.1 per hour.

Client Success Manager

Tampa, FL • On-site

Arrive Logistics
Trucking • 1 - 5K employees
Learn more about Arrive Logisticsexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Arrive Logistics rating

5.5

Company rating: 5.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Who We Are
Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We're committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today!
Who We Want
As a Client Success Manager at Arrive, you will lead a team managing our highest-volume shippers. You'll leverage your industry expertise and energy to mentor, develop, and guide Client Success employees to become top-performing operations specialists. You will own the operational strategy for our largest accounts and collaborate with leadership to optimize opportunities.
What You'll Do
  • Oversee and manage Account Coordinators, Associates, Specialists, Advisors, and Team Leads, including onboarding, coaching, performance management, and talent engagement.
  • Identify internal talent for the Success team and act as the hiring manager for open positions.
  • Ensure Team Leads effectively manage their teams, aligning performance with overall goals.
  • Collaborate with Team Leads to establish team goals in alignment with company-wide initiatives.
  • Conduct regular 1:1 meetings with Team Leads to discuss performance, challenges, engagement, and provide coaching on people management.
  • Hold 1:1 meetings with direct reports to discuss progress, successes, and areas for improvement.
  • Conduct quarterly career development discussions with Team Leads and direct reports, focusing on growth opportunities, strengths, areas for development, and goal-setting.
  • Provide proactive coaching and manage performance in line with established processes.
  • Partner with Employee Relations to assess talent, identify flight risks, and evaluate performance metrics.
  • Foster a high-performing, collaborative team culture by providing training, coaching, and actionable feedback.
  • Communicate organizational changes clearly to your team, explaining the reasoning behind changes and promoting a positive outlook.
  • Ensure all employees maintain professionalism and intervene when necessary.
  • Assign stretch projects and tasks to engage employees and provide developmental opportunities.
  • Contribute to the team's forecasting process and help drive accountability toward achieving team goals.
  • Collaborate with the Business Development Manager and Business Development Representatives to manage the team load board, including appointments, shipments, tracking, and pricing.
  • Assist with aging to minimize invoicing issues and manage DSOs.
  • Utilize the customer onboarding SOP to ensure a smooth and efficient onboarding process, giving Arrive a competitive edge.

Qualifications
  • Associate's or Bachelor's Degree in a relevant field (preferred).
  • 3+ years of experience in Operations or Account Management at a 3PL.
  • Previous management experience is required.
  • Completion of the Arrive Leadership Rise program.
  • Exceptional communication and interpersonal skills, both written and verbal.
  • Ability to collaborate cross-functionally with teams to achieve results.
  • Proficiency in Microsoft Office, including conducting analysis and creating presentations independently.

Supervisory Responsibility
  • This position supervises Client Success Team Leads, Associates, Representatives, Senior Representatives, and Specialists within the department.

The Perks of Working With Us
  • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
  • Invest in your future with our matching 401(k) program.
  • Build relationships and find your home at Arrive through our Employee Resource Groups.
  • Enjoy office wide engagement activities, team events, happy hours and more!
  • Leave the suit and tie at home; our dress code is casual.
  • Work in the booming city of Tampa, FL - we are in a convenient location close to the airport, bay, and downtown.
  • Start your morning with free coffee!
  • Park your car for free on site!
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program.
  • Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
  • Receive 100% paid parental leave when you become a new parent.
  • Get paid to work with your friends through our Referral Program!
  • Get relocation assistance! If you are not local to the area, we offer relocation packages.

Your Arrive Experience
When we say "award-winning culture," we mean it. We've been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we're not in it for the trophies. We're committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive's walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.
Notice:
To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.

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