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Client Success Manager Jobs in Wheat Ridge, CO (NOW HIRING)

Symmetrio

Customer Success Manager

Denver, CO · On-site

Our client partners with leading cancer centers and health systems to improve clinical decision ... The Customer Success Manager will serve as the primary strategic partner for a portfolio of ...

Symmetrio

Customer Success Manager

Denver, CO · On-site

Our client partners with leading cancer centers and health systems to improve clinical decision ... The Customer Success Manager will serve as the primary strategic partner for a portfolio of ...

Addison Group

Customer Success Manager

Centennial, CO · On-site

$83K - $117K/yr

Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is partnering with a well-established manufacturing organization seeking a Customer Success Manager to join its team. This ...

Convey LLC

Customer Success Manager

Denver, CO · On-site

Customer Success Manager At Convey, we believe great technology is only as valuable as the customer experience behind it. We're looking for a Customer Success Manager who is passionate about building ...

Heyer Expectations

Customer Success Manager

Denver, CO · On-site

Customer Success Manager Company is revolutionizing the construction sector by introducing advanced ... As a CSM, your client facing role is at the heart of the COMPANY service offer, front, and centre ...

Nutrislice

Customer Success Manager

Denver, CO · Remote

Customer Success Manager Company: Nutrislice Work Type: Remote Employment: Full Time Location: US Seniority: Mid Level Technologies: Salesforce, ChurnZero Requirements: 3+ years in software ...

Trimble

Customer Success Manager

Westminster, CO

Minimum of 4 years in a client-facing SaaS role such as Customer Success or Account Management. * Proven experience managing complex, multi-divisional enterprise organizations and collaborating ...

Melio

Customer Success Manager

Denver, CO · Remote

AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role. * 1+ years experience utilizing a CR ...

Radicle Health

Customer Success Manager

Denver, CO · Remote

$75K - $85K/yr

This role requires someone with a deep understanding of mid-market or enterprise client needs, the ... Customer Success, Account Management, Client Services, or a similar customer-focused role ...

Frontsteps

Customer Success Manager

Denver, CO · On-site

$65K - $85K/yr

We are looking for a high-velocity, solution-driven Customer Success Manager who wants to do more ... You know how to uncover a client's core pain points and naturally align them with expansion, cross ...

Scholarly

Customer Success Manager

Denver, CO · Remote

$70K - $100K/yr

Customer Success Manager Company: Scholarly Software Location: Denver or Seattle metro area Compensation: $70,000 - $100,000 annual salary, based on experience About Scholarly Scholarly is building ...

Planisware

Customer Success Manager

Denver, CO · On-site

What you'll do The Customer Success Manager will be the primary point of contact to some of Planisware's most valued and high-profile customers. He/She will be accountable for overall customer ...

Scholarly Inc.

Customer Success Manager

Denver, CO · On-site

$70K - $100K/yr

Customer Success Manager Company: Scholarly Software Location: Denver or Seattle metro area Compensation: $70,000 - $100,000 annual salary, based on experience About Scholarly Scholarly is building ...

FRONTSTEPS

Customer Success Manager

Denver, CO · On-site

$65K - $85K/yr

We are looking for a high-velocity, solution-driven Customer Success Manager who wants to do more ... You know how to uncover a client's core pain points and naturally align them with expansion, cross ...

FRONTSTEPS

Customer Success Manager

Denver, CO · On-site

$65K - $85K/yr

We are looking for a high-velocity, solution-driven Customer Success Manager who wants to do more ... You know how to uncover a client's core pain points and naturally align them with expansion, cross ...

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Showing results 41-60

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Wheat Ridge, CO

Client Success Manager information

See Wheat Ridge, CO salary details

$34.5K

$88.3K

$148.8K

How much do client success manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client success manager in Wheat Ridge, CO is $88,274.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $105,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Wheat Ridge, CO? The most popular types of Client Success jobs in Wheat Ridge, CO are:
What job categories do people searching Client Success Manager jobs in Wheat Ridge, CO look for? The top searched job categories for Client Success Manager jobs in Wheat Ridge, CO are:
What cities near Wheat Ridge, CO are hiring for Client Success Manager jobs? Cities near Wheat Ridge, CO with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Wheat Ridge, CO as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $88,274 per year, or $42.4 per hour.

Customer Success Manager

Symmetrio

Denver, CO • On-site

Full-time

Posted 5 days ago

Job description

Symmetrio is recruiting on behalf of an innovative healthcare technology company that is transforming oncology care through an AI-powered clinical software platform. Our client partners with leading cancer centers and health systems to improve clinical decision-making, streamline oncology workflows, and enhance patient outcomes.

As the organization continues its rapid growth, they are seeking an experienced Customer Success Manager to build strategic relationships with healthcare clients and ensure they realize maximum value from the platform.

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer adoption, satisfaction, retention, and long-term success by developing trusted relationships with executive, clinical, operational, and IT stakeholders.

The ideal candidate combines healthcare technology experience with exceptional relationship management skills and understands the complexities of clinical workflows. This is a highly visible position that works cross-functionally with Sales, Clinical, Product Management, Engineering, and Support to ensure customers achieve measurable clinical and operational outcomes.

This position is based in the Denver area and requires approximately 40% travel throughout the United States.

Responsibilities
  • Serve as the primary relationship owner for assigned health system and oncology practice customers.
  • Develop trusted partnerships with executive, clinical, operational, and technical stakeholders.
  • Drive customer adoption through proactive engagement, workflow optimization, and best practice recommendations.
  • Monitor customer health metrics, utilization, and success milestones to maximize long-term retention.
  • Lead executive business reviews and communicate measurable value, ROI, and strategic recommendations.
  • Identify customer risks early and coordinate internal resources to ensure successful resolution.
  • Partner closely with Product, Clinical, Engineering, Sales, and Support teams to advocate for customer needs.
  • Gather customer feedback and translate insights into product enhancement opportunities.
  • Identify expansion opportunities within existing accounts while supporting renewals and long-term growth.
  • Develop strategic success plans with measurable objectives for each customer.
  • Represent the organization at customer meetings, conferences, and industry events.

Requirements

  • Bachelor's degree required; clinical degree preferred (RN, Radiation Therapist, Medical Dosimetrist, Medical Physicist, or related healthcare discipline).
  • 7+ years of experience in Customer Success, Strategic Account Management, Clinical Consulting, Healthcare IT, or Client Services.
  • Experience supporting enterprise healthcare software, SaaS platforms, clinical applications, or healthcare technology solutions.
  • Strong understanding of oncology or complex healthcare workflows is highly preferred.
  • Demonstrated success managing executive-level customer relationships within hospitals, health systems, or physician organizations.
  • Excellent communication, presentation, and relationship-building skills.
  • Proven ability to manage multiple enterprise customer engagements simultaneously.
  • Experience interpreting customer utilization metrics and driving adoption strategies.
  • Ability to collaborate effectively across commercial, clinical, product, and technical organizations.
  • Willingness to travel approximately 40%

Preferred Experience

    • Oncology software, oncology operations, radiation oncology, or cancer center experience.
    • Clinical workflow optimization or healthcare consulting.
    • Enterprise SaaS customer success methodologies.
    • EHR integration and healthcare interoperability experience.

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