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Client Success Manager Jobs in Wheat Ridge, CO (NOW HIRING)

Client Success Manager

Denver, CO ยท Remote

$60K - $80K/yr

We are seeking a dynamic and customer-focused individual to join our team as a Client Success Manager. In this role, you will be responsible for building and maintaining strong relationships with our ...

Client Success Manager

Littleton, CO ยท On-site

$68K - $78K/yr

Leading provider of award-winning GPS solutions seeking Client Success Manager to support our customers. WHAT WE DO Headquartered a few miles south of Denver, in Littleton, Colorado, PassTime is a ...

Client Success Manager

Denver, CO ยท On-site

$65K - $75K/yr

Partner Success Manager While this is a fully remote position, this role will be required to visit client's on-site on a regular basis. Candidates must currently live in the surrounding Denver Metro ...

Client Success Manager

Littleton, CO ยท On-site

$68K - $78K/yr

Leading provider of award-winning GPS solutions seeking Client Success Manager to support our customers. WHAT WE DO Headquartered a few miles south of Denver, in Littleton, Colorado, PassTime is a ...

Client Success Manager

Denver, CO ยท On-site

$65K - $75K/yr

Partner Success Manager While this is a fully remote position, this role will be required to visit client's on-site on a regular basis. Candidates must currently live in the surrounding Denver Metro ...

Client Success Manager, Navigation

Denver, CO ยท On-site

$90K - $125K/yr

ABOUT THE ROLE Rightway is looking for a relationship driven and operationally savvy Client Success Manager (CSM) to join our Care Navigation team. As a CSM, you will be the primary point of contact ...

Overview The Client Success Specialist is responsible for managing and improving the client experience by ensuring that all client needs are understood and satisfied, while acting as the subject ...

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...

Client Success Specialist

Denver, CO ยท Hybrid

$25.29 - $40.43/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...

Client Success Specialist

Denver, CO ยท Hybrid

$30.19 - $50.72/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...

Client Success Specialist

Denver, CO ยท Hybrid

$25.29 - $40.43/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...

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Client Success Manager information

See Wheat Ridge, CO salary details

$34.5K

$88.3K

$148.8K

How much do client success manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for client success manager in Wheat Ridge, CO is $88,274.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $105,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Wheat Ridge, CO? The most popular types of Client Success jobs in Wheat Ridge, CO are:
What job categories do people searching Client Success Manager jobs in Wheat Ridge, CO look for? The top searched job categories for Client Success Manager jobs in Wheat Ridge, CO are:
What cities near Wheat Ridge, CO are hiring for Client Success Manager jobs? Cities near Wheat Ridge, CO with the most Client Success Manager job openings:
Infographic showing various Client Success Manager job openings in Wheat Ridge, CO as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $88,274 per year, or $42.4 per hour.

Client Success Manager

NAVA Software Solutions

Denver, CO โ€ข On-site

Full-time

Re-posted 12 hours ago


Job description

NAVA Software solutions is looking for a Client Success Manager
Details:
Client Success Manager
Denver CO - Onsite
Duration: 12 months
Looking for CSM experience with Contact center AI products like Observe, Cresta, Google CCaas or someone from the cable industry like Comcast.we keep millions of customers connected across our 41-state footprint. Our Operational Analytics & Insight team provides the measurement, insights and recommendations that inform our digital strategies. By helping answer critical questions about the customer experience, sales, and operations, this team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.
Be Part of the Connection
As a Client Success Manager on the Operational Analytics & Innovations (OAI) you will drive the vision and execution of the OAI Product & Services and will be responsible for defining, prioritizing, and assessing the work of the development team, ensuring that products meet customer needs and align with strategic goals. You will also be responsible for monitoring adherence and pushing reporting on progress to goals. Here are some of the responsibilities:
  • Lead discussion & calibration sessions to align on product request and expected output
  • Plan and execute on stakeholder product request by ensuring constant alignment of the objective
  • Assist, train and lead product rollout plan
  • Build important business relationships with clients.
  • Understand customer needs and participate in brainstorming solutions
  • Promote the products created to support meeting company goals
  • Initiate, foster and cultivate business relationships

How You'll Make an Impact
  • Client Engagement, discovery and relationship management
  • Collaborating closely with cross-functional teams, including Operations, AI engineering, analytics teams, behavioral analytics staff, design, learning & development, to deliver high-quality products.
  • Creating detailed user stories and acceptance criteria, ensuring the development team has a clear understanding of requirements.
  • Acting as the primary point of contact for stakeholders, communicating product vision, goals, and progress.
  • Ensuring timely delivery of product releases and updates.
  • Travel around a week each month

You'll work in a fast-paced, dynamic office environment. On a given day you'll engage with leaders, executives and stakeholders to uncover business needs, recommend internal products, gather feedback to support continuous improvement, monitor and drive exceptional performance/ROI. You'll thrive in this role if you can influence executives, build strong stake holder relationships, manage multiple programs and partnering with our product teams to build exceptional products.
Required Qualifications
  • Experience: Project management - 5+ years
  • Education: Bachelor's degree in related field, or equivalent work experience
  • Abilities: Communicate in a clear, straightforward, and professional manner; effective critical thinking skills; analyze and interpret data; knowledge and ability to use computer and software applications including

Preferred Qualifications
Experience: Client success, enterprise relationship management solutioning, implanting and training technical products; Large scale call centre operations, chat and digital support they are going to want to refine the screening to include food service background ( waiting table/bar tender in their early career) Sales or consulting background.

NAVA Software Solutions logo

About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

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