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Client Success Manager Jobs in Warren, RI (NOW HIRING)

Harris

Client Success Executive

Carolina, RI · Remote

$70K - $80K/yr

In this role, you will manage client relationships, oversee daily operations, and provide strategic ... Develop and execute custom success plans for each client. * Performance Monitoring: Track key ...

Harriscomputer

Client Success Executive

Carolina, RI · Remote

$70K - $80K/yr

In this role, you will manage client relationships, oversee daily operations, and provide strategic ... Develop and execute custom success plans for each client. * Performance Monitoring: Track key ...

Harris

Customer Success Manager

Carolina, RI · On-site +1

$72K - $82K/yr

Customer Success Manager - WinCap & QSS/OASIS Harris School Solutions Remote-based with frequent on-site client visits (U.S.) $72,000-$82,000/year Travel ~25-50% Why this role matters Every school ...

Atominvest

Customer Success Manager

Providence, RI · On-site

$80K - $100K/yr

Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of ... Own the full client lifecycle: requirements gathering, configuration, data migration, UAT, training ...

Compass

Customer Success Manager

Providence, RI · On-site

$26 - $28/hr

As a Customer Success Manager, AKA "Agent Experience Manager" you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will ...

Atominvest

Customer Success Analyst

Providence, RI · On-site

Our modular, flexible SaaS technology underpins key investor- and portfolio-management workflows ... Work alongside Customer Success Managers to onboard customers onto the platform * Drive down time ...

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Client Success Manager information

See Warren, RI salary details

$32.3K

$82.6K

$139.3K

How much do client success manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for client success manager in Warren, RI is $82,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $98,500.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
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What cities near Warren, RI are hiring for Client Success Manager jobs? Cities near Warren, RI with the most Client Success Manager job openings:
Client Success Manager jobs near you
Client Success Executive

Client Success Executive

Harris

Carolina, RI • Remote

$70K - $80K/yr

Full-time

Posted 2 days ago

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

69th of 209 rated software companies

Job description

Overview

As a Client Success Executive (CSE), you will be a strategic partner and advocate for our clients. Your mission is to ensure their success, satisfaction, and long-term growth with Altera. In this role, you will manage client relationships, oversee daily operations, and provide strategic advice to help our clients succeed. You will work with teams across Altera to align our efforts with client goals, drive performance, and build lasting partnerships.

Key Responsibilities

  • Client Advocacy & Relationships: Serve as the main point of contact and internal advocate for your clients. Build strong, trusted relationships with key stakeholders to drive satisfaction and improve our Net Promoter Score (NPS).
  • Strategic Planning: Lead strategic reviews with clients to assess performance, align on goals, and find opportunities for growth. Develop and execute custom success plans for each client.
  • Performance Monitoring: Track key performance indicators (KPIs) to ensure client goals are being met. Analyze client data to identify trends, risks, and opportunities for improvement.
  • Operational Excellence: Oversee day-to-day client operations to ensure a smooth and positive experience. Partner with finance to manage account health and contracts.
  • Growth & Expansion: Identify opportunities for growth within your client accounts. Help cultivate client references and success stories.

Qualifications

Experience:

  • 2-4 years of experience in a client-facing role (such as account management, client success, or consulting).
  • Demonstrated success in growing client accounts and improving satisfaction metrics.
  • Experience with strategic planning, tracking KPIs, and working with cross-functional teams.
  • Excellent communication, analytical, and problem-solving skills.

Education:

  • Bachelor's degree (Preferred).

Working Arrangements

  • This is a remote position. Standard work week, but may require occasional after-hours support to meet client needs.

Travel

  • Up to 10% travel may be required for client meetings and strategic reviews.

Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.

Salary Range
$70,000 - $80,000 USD


Why Altera?
At Altera Digital Health, you will have the opportunity to profoundly impact the lives of patients by empowering healthcare providers to deliver superior care. You will join a passionate and gifted team committed to innovation and excellence. We offer a competitive compensation and benefits package and the opportunity to work in a fast-paced and dynamic environment.

What Harris Computer employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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