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Client Success Manager Jobs in Walpole, MA (NOW HIRING)

Flywire

Enterprise Client Success Manager

Boston, MA · On-site

$85K - $95K/yr

Flywire is looking for an Enterprise Client Success Manager to own and grow relationships with our most strategic travel clients. You'll sit at the intersection of sales, operations, and product ...

Flywire

Enterprise Client Success Manager

Boston, MA · Hybrid

$85K - $95K/yr

Flywire is looking for an Enterprise Client Success Manager to own and grow relationships with our most strategic travel clients. You'll sit at the intersection of sales, operations, and product ...

Flywire

Enterprise Client Success Manager

Boston, MA · On-site

$85 - $95/hr

Flywire is looking for an Enterprise Client Success Manager to own and grow relationships with our most strategic travel clients. You'll sit at the intersection of sales, operations, and product ...

Zelis

Client Success Director

Boston, MA · Hybrid

Proven success in leading Client Success organizations at scale ... Strong financial and operational management skills. * Ability to drive strategic initiatives and ...

ACS Services, Inc.

Client Success Associate

Brockton, MA · On-site

$60 - $80/hr

The Client Success Associate is responsible for driving client value realization, retention, and ... Client risk is identified early and managed intentionally How this is measured * Client retention ...

New

CORA

Client Success Lead

Boston, MA · On-site

$60 - $100/hr

The Client Success Lead is the face of CORA to the borrowers and lenders they serve: on site, on ... This role manages the analysis of existing and prospective borrowers' financial reports and ...

NGE Sports

Customer Success Manager

Boston, MA · On-site

$90 - $140/hr

The role is responsible for leading multiple client implementations within the financial services ... The Customer Success Manager will act as a trusted advisor to senior stakeholders, performing ...

MagicOrange

Customer Success Manager

Dedham, MA · On-site

The role is responsible for leading multiple client implementations within the financial services ... The Customer Success Manager will act as a trusted advisor to senior stakeholders, performing ...

Informa Group Plc.

Customer Success Manager

Newton, MA · On-site

$64K - $71K/yr

Specifically, Customer Success Managers are responsible for providing strategic direction and ... Build appropriate narratives, presentations and client communications that showcase client success ...

Informa

Customer Success Manager

Newton, MA

$64K - $71K/yr

Specifically, Customer Success Managers are responsible for providing strategic direction and ... Build appropriate narratives, presentations and client communications that showcase client success ...

Informa TechTarget

Customer Success Manager

Newton, MA · On-site

Specifically, Customer Success Managers are responsible for providing strategic direction and ... Build appropriate narratives, presentations and client communications that showcase client success ...

Galderma

Senior Manager, 3PL Client Success

Boston, MA · On-site

The Opportunity The 3PL Client Success Senior Manager ensures compliant and effective distribution processes, costs, and performance across the 3PL Distribution Network for the Prescription business.

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Walpole, MA

Client Success Manager information

See Walpole, MA salary details

$35.4K

$90.6K

$152.6K

How much do client success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client success manager in Walpole, MA is $90,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,900.00 and $107,900.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Walpole, MA look for?

The top searched job categories for Client Success Manager jobs in Walpole, MA are:

What cities near Walpole, MA are hiring for Client Success Manager jobs?

Cities near Walpole, MA with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Walpole, MA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $90,566 per year, or $43.5 per hour.

Client Success Manager (Manufacturing Division)

demandDrive

Waltham, MA • On-site

$75K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 2 days ago

Job description

About the Company:
demandDrive is an industry-leading integrated sales and marketing agency with over 400 employees, headquartered in the Greater Boston Area. demandDrive provides B2B clients with a comprehensive suite of solutions, including world-class digital marketing services combined with sales execution. While most companies execute sales and marketing functions in isolation, demandDrive combines industry-leading services in both areas, driving greater productivity and increasing our clients' revenue growth. demandDrive believes in strong leaders and a positive work culture. We are extremely passionate about helping our clients achieve and exceed their sales and marketing goals and being the best in the industry. The Company is private equity-sponsored and will be executing on an M&A strategy.
About the Position - Client Success Manager (Manufacturing Division):
demandDrive Manufacturing is a leading sales and demand generation firm seeking an experienced Client Success Manager to drive the success of industrial manufacturing clients. This role is critical to ensuring client satisfaction, maximizing program results, and supporting the growth of the company. You will serve as the primary liaison for assigned clients, guiding Business Development Specialists (BDS), implementing sales development programs, and ensuring that each client's objectives are met or exceeded.
Key Responsibilities
  • Onboard new clients, including knowledge transfer, campaign creation, playbook development, CRM setup, list sourcing, and the scheduling and calendaring of client meetings.
  • Manage and maintain strong client relationships, acting as the primary point of contact.
  • Oversee and coach Business Development Specialist teams to ensure preparedness, performance, and alignment of client goals.
  • Monitor team productivity using reporting tools; provide feedback and performance guidance.
  • Review weekly and quarterly reports, providing real-time updates to clients and management.
  • Collaborate with internal sales, marketing, and management teams to resolve client issues or optimize programs.
  • Adjust lead strategies, coverage, and CRM records to maintain program effectiveness.
  • Attend client review meetings to ensure objectives, targets, and expectations are consistently met.
  • Apply strategic thinking to anticipate client needs, resolve challenges, and deliver solutions to drive results.

Key Requirements
  • 5+ years of experience:
    • Managing multiple client accounts in industrial manufacturing with a focus on customer service.
    • Direct management/coaching of sales/business development teams in the industrial manufacturing sector.
    • Experience in strategic enterprise sales.
  • Proven experience in sales/business development management, particularly within the industrial manufacturing sector.
  • Demonstrated ability to lead, coach, and manage sales/business development teams to achieve high performance.
  • Strong attention to detail, capable of driving client success at all levels
  • Strategic solutions-based thinking with the ability to make sound judgment calls.
  • Superior organizational, time management, and strategic planning skills.
  • Excellent written and verbal communication skills, and ability to anticipate and address client needs.
  • Bachelor's degree, preferably in a business-related field.
  • Experience in inside sales or account management in the technology space is preferred.
  • Proficiency with Salesforce, HubSpot, Zoho, or similar CRM platforms.

Compensation & Benefits
  • Annual salary + bonus ($75,000 - $95,000 annual salary range + 20% in potential added annual bonus).
  • Hybrid work model - or fully remote, depending on location.
  • Health coverage and other health & wellness benefits via BCBS, vision care, dental Coverage (Delta Dental), paid paternity & maternity leave, life+disability insurance, 401(k) matching.
  • Positive company culture.
  • Company laptop, full tech stack & tools, and other resources provided by demandDrive.

Apply