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Client Success Manager Jobs in Spring Hill, FL (NOW HIRING)

ITRADE STEM

Senior Customer Success Manager

Tampa, FL · On-site +1

We seek a dedicated and results-driven Customer Success Manager to join our client company's team. This opportunity is located in Tampa or Naples, FL, with a chance to be remote. The ideal candidate ...

NinjaOne

Customer Success Manager, LATAM

Tampa, FL · Hybrid

About the Role As aNinjaOneCustomer Success Manager, you are an outgoing, self-motivated individual ... Communicate with customers and react to client requirements quickly and efficiently * Analyze and ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

This role requires a strong background inSLED account management, public sector IT solutions selling, and customer success, with a proventrack recordof managing complex sales cycles within government ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

Description About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED ...

Epiq

Client Services Senior Project Manager

Tampa, FL · On-site

$105K - $115K/yr

Demonstrated success managing multiple concurrent projects with competing priorities and deadlines. * Strong communication and interpersonal skills with the ability to build trust quickly and ...

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Spring Hill, FL

Client Success Manager information

See Spring Hill, FL salary details

$27.6K

$70.5K

$118.8K

How much do client success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client success manager in Spring Hill, FL is $70,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $84,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What are popular job titles related to Client Success Manager jobs in Spring Hill, FL? For Client Success Manager jobs in Spring Hill, FL, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Spring Hill, FL look for? The top searched job categories for Client Success Manager jobs in Spring Hill, FL are:
What cities near Spring Hill, FL are hiring for Client Success Manager jobs? Cities near Spring Hill, FL with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Spring Hill, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $70,471 per year, or $33.9 per hour.

Senior Customer Success Manager

ITRADE STEM

Tampa, FL • On-site, Remote

Full-time

Re-posted 23 days ago

Job description

At ITRADE STEM, we help accelerate job creation and support the future of industries in space, technology, energy, and manufacturing. We achieve this by developing workforce programs that equip talent with skills for sustainable growth. Join us on our mission to redefine STEM!
JOB OVERVIEW:

We seek a dedicated and results-driven Customer Success Manager to join our client company's team. This opportunity is located in Tampa or Naples, FL, with a chance to be remote. The ideal candidate will ensure customers achieve their desired outcomes while using bleeding-edge products. This position requires a blend of project management, customer support, and product management skills to effectively engage with customers post-sale and ensure our solutions' successful deployment and implementation.
Responsibilities: RESPONSIBILIITES:
  • Serve as the primary point of contact for customers after the sale, ensuring a smooth transition from sales to implementation.
  • Manage the customer onboarding process, ensuring customers are effectively trained and equipped to use our products.
  • Collaborate with cross-functional teams, including product management and engineering, to address customer needs and feedback.
  • Develop and maintain strong relationships with customers, understanding their business goals and how our solutions can help them succeed.
  • Monitor customer engagement and usage metrics to identify opportunities for improvement and growth.
  • Lead project management efforts for customer implementations, ensuring that projects are completed on time and within scope.
  • Act as an advocate for the customer within the organization, providing insights and feedback to improve product offerings and customer experience.
  • Facilitate regular check-ins and business reviews with customers to assess satisfaction and identify opportunities for upselling or cross-selling additional products and services.
  • Build and manage a team of support and project management professionals to enhance the customer experience and ensure successful deployments.
REQUIREMENTS:
  • Bachelor’s degree in Business, Marketing, or a related field; relevant experience may be considered in lieu of a degree.
  • 5+ years of experience in customer success, account management, or a related field, preferably within a SaaS or technology company.
  • Strong project management skills, with the ability to manage multiple customer implementations simultaneously.
  • Excellent communication and interpersonal skills, with a customer-centric mindset and the ability to build rapport with clients.
  • Experience in managing customer onboarding and support processes, with a focus on ensuring customer satisfaction and success.
  • Familiarity with product management principles and the ability to understand technical aspects of the product.
  • Ability to analyze customer data and metrics to drive insights and improve customer engagement.
  • Strong problem-solving skills and the ability to navigate complex customer situations effectively.