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Client Success Manager Jobs in Santaquin, UT (NOW HIRING)

Zions Bank

Branch Service Manager-Provo

Provo, UT · On-site

Zions Bank recognizes that its success comes from the dedication, experience and talents of its ... Join our team of client-facing experts whose experiences and expertise demonstrate the value we ...

John Staurulakis, LLC

OSP Project Manager

Nephi, UT · On-site

Our extensive industry knowledge and proven track record of success have empowered clients to ... Will interface with the client's design team. Build strong working relationships by providing ...

IMSAR

Program Manager

Springville, UT · On-site

$126K - $153K/yr

Serve as a trusted advisor to key client stakeholders through regular touchpoints and strategic ... value success and continuous engagement.Risk and Issue Management: Monitor program efforts to ...

New

IMSAR

Program Manager

Springville, UT · On-site

Serve as a trusted advisor to key client stakeholders through regular touchpoints and strategic ... value success and continuous engagement. Risk and Issue Management: Monitor program efforts to ...

New

IMSAR

Program Manager

Springville, UT · On-site

$126K - $153K/yr

Serve as a trusted advisor to key client stakeholders through regular touchpoints and strategic ... value success and continuous engagement. Risk and Issue Management: Monitor program efforts to ...

Wallaroo Media

Account Manager

Provo, UT · On-site

$80K/yr

You'll own the day-to-day client experience, coordinate cross-functional teams, and ensure ... Manage client expectations, timelines, and deliverables with professionalism and clarity. * Stay ...

Us Bank

Business Banking Relationship Manager

Provo, UT · On-site

$100 - $122/hr

... for success and the lives they want to lead. You will also have access to an expansive set of ... Strong client relationships are based on trust, assessing and attending to clients' banking needs ...

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Santaquin, UT

Client Success Manager information

See Santaquin, UT salary details

$29.8K

$76.1K

$128.2K

How much do client success manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client success manager in Santaquin, UT is $76,058.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $90,600.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Santaquin, UT look for?

The top searched job categories for Client Success Manager jobs in Santaquin, UT are:

What cities near Santaquin, UT are hiring for Client Success Manager jobs?

Cities near Santaquin, UT with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Santaquin, UT as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $76,058 per year, or $36.6 per hour.

National Accounts Program Manager

Five Star Franchising

Springville, UT • On-site

$89K - $115K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 7 days ago

Job description

About the Role
Bio-One Inc. is the nation's leading biohazard and crime scene remediation franchise. We are looking for a driven and relationship-focused National Accounts Program Manager to join our team. In this mid-level role, you will own a portfolio of national accounts - building deep partnerships, ensuring exceptional service delivery, and driving long-term retention and growth. You will serve as the escalation point of contact for our call center and customers, and work closely with the Director of Sales on renewals and contract management.
Key Responsibilities
  • Serve as the primary relationship owner for a portfolio of national accounts, building trust and long-term partnerships with key stakeholders
  • Develop and execute account plans that drive retention, expansion, and customer satisfaction
  • Act as the primary escalation point of contact for both the call center and customers, resolving complex issues with urgency, professionalism, and care
  • Partner with the Director of Sales on contract renewals, pricing negotiations, and legal coordination to protect and grow account value
  • Use HubSpot and job management software to track KPIs, monitor account health, manage workflows, and surface insights to leadership
  • Lead regular business reviews with clients to present performance metrics, gather feedback, and align on goals
  • Proactively identify at-risk accounts and implement retention strategies before issues escalate
  • Work cross-functionally with operations, franchise partners, and field teams to ensure seamless service delivery
  • Represent Bio-One at customer events and industry functions as needed (light travel required)

Qualifications
  • 3-5 years of experience in account management, program management, or a related client-facing role
  • Demonstrated success managing and growing large or complex accounts
  • Strong communication and presentation skills with the ability to engage both frontline contacts and executive stakeholders
  • Experience serving as an escalation point or handling sensitive customer situations with professionalism
  • Highly organized with the ability to manage multiple accounts and priorities simultaneously
  • Proficiency with HubSpot CRM; experience with job management or field service software is a plus
  • Analytical mindset - comfortable using data to tell a story and drive decisions
  • Collaborative team player who can work effectively across departments and with franchise partners

Nice to Have
  • Background in biohazard remediation, restoration, emergency services, or a related field
  • Familiarity with franchise business models
  • Experience supporting contract renewals and working alongside legal or sales leadership

Why Join Us?
  • We offer a flexible, supportive work environment where you can make a meaningful impact on franchisees' success. Our benefits include:
  • Medical, Dental, and Vision Insurance
  • Long-Term and Short-Term Disability Insurance
  • Supplemental Life Insurance
  • Generous Paid Time Off
  • Competitive salary and performance-based incentives
  • Opportunity to make a meaningful impact in a mission-driven company

About Bio-One Inc.
Bio-One is more than a cleanup company - we restore peace of mind for individuals, families, and communities in their most difficult moments. With a network of franchise owners across the country, we are mission-driven, values-led, and growing. Join a team that takes its work seriously and supports one another every step of the way.
Equal Opportunity Employer
Five Star Franchising is an equal opportunity employer. Hiring decisions are made without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.
Reasonable Accommodations
Qualified individuals with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and applicable state or local laws.

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