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Client Success Manager Jobs in Riverside, NJ (NOW HIRING)

eMenu International

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Client Success Manager

Philadelphia, PA · On-site

$20 - $30/hr

About the Role As a Client Success Manager , you'll be the primary point of contact for a portfolio of restaurant clients throughout Philly This is not a sales role and not a technical support ...

New

eMenu International

Be Seen First

Client Success Manager

Philadelphia, PA · On-site

$20 - $30/hr

About the Role As a Client Success Manager , you'll be the primary point of contact for a portfolio of restaurant clients throughout Philly This is not a sales role and not a technical support ...

New

Milliman

Client Success Manager (MedInsight)

Berwyn, PA · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

Rustman Agency

Client Success Trainee

Doylestown, PA · On-site

... relationship management. This role is ideal for someone who enjoys helping others, is detail ... with the client success team Qualifications Strong communication and interpersonal skills ...

UniFirst

Client Success Representative

Croydon, PA · On-site

Cutting edge sales tools, including a data management device with CRM software * Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP ...

FreedomPay

Customer Success Manager

Philadelphia, PA · On-site

Customer Success Manager The FreedomPay Commerce Platform is the technology of choice for many of ... Ensure client satisfaction through timely follow-ups, proactive communication, and strong ...

Vanguard Group

Client Success Executive, Northeast

Malvern, PA · On-site

$75K - $102K/yr

Uses strong relationship management skills and knowledge of client needs to create relationship plans and help clients develop financial goals. 3. Resolves complex client issues related to products ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Riverside, NJ

Client Success Manager information

See Riverside, NJ salary details

$32.8K

$83.9K

$141.4K

How much do client success manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client success manager in Riverside, NJ is $83,894.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,100.00 and $100,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Riverside, NJ look for? The top searched job categories for Client Success Manager jobs in Riverside, NJ are:
What cities near Riverside, NJ are hiring for Client Success Manager jobs? Cities near Riverside, NJ with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Riverside, NJ as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $83,894 per year, or $40.3 per hour.

Client Success Manager

eMenu International

Philadelphia, PA • On-site

$20 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

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Job description

Pay: $60,000.00 - $63,000.00 per year

Job description:

Hybrid | Philadelphia

Native Spanish Speaker & Fluent English Required

About eMenu

eMenu is a leading restaurant technology company helping restaurants enhance the guest experience through innovative digital solutions.

We're looking for hospitality professionals who want to transition into the tech industry without leaving the restaurant world behind. If you enjoy building relationships, solving problems, and working directly with restaurant owners, we'd love to meet you.

About the Role

As a Client Success Manager, you'll be the primary point of contact for a portfolio of restaurant clients throughout Philly

This is not a sales role and not a technical support position.

You'll own the client relationship from onboarding through long-term success, working closely with restaurant owners and internal teams to deliver an outstanding customer experience.

This role combines relationship management, client training, problem-solving, and regular in-person visits to restaurant locations.

What You'll Do

  • Build strong relationships with restaurant clients.
  • Onboard and train new customers.
  • Visit restaurant locations throughout New York City and Northern New Jersey.
  • Resolve client issues from start to finish.
  • Coordinate with internal teams to ensure timely resolutions.
  • Manage multiple client accounts.
  • Help clients get the most value from the eMenu platform.

What We're Looking ForRequired

  • Native Spanish speaker.
  • Fluent English (spoken and written).
  • Experience in hospitality, restaurants, hotels, tourism, or customer service.
  • Valid driver's license and reliable personal vehicle.
  • Comfortable traveling throughout Philadelphia
  • Comfortable learning and using technology, including tablets and software platforms.
  • Strong communication, organization, and multitasking skills.
  • Authorized to work in the United States.

Preferred

  • Restaurant management or fine dining experience.
  • Hospitality or Tourism degree.
  • Experience in Client Success, Customer Success, or Account Management.

Compensation & Benefits

  • $20.00/hour during the first 3 months.
  • Overtime paid at $30.00/hour.
  • $22.50/hour after a successful performance review (starting in month 4).
  • Mileage reimbursement ($0.67 per mile).
  • Medical, Dental & Vision Insurance.
  • 401(k) with Company Contribution.
  • Paid Time Off.
  • Tuition Assistance.
  • Professional Development opportunities.
  • Employee Discounts.

Work Environment

  • Hybrid position.
  • Remote administrative work.
  • Regular client visits in Philadelphia
  • Office based in Fort Lee, NJ.
  • Approximately 3 weeks of paid onsite training at our Fort Lee office.

Why Join eMenu?

If you're passionate about hospitality and ready to build a long-term career in technology, this is your opportunity to make a real impact while continuing to work with restaurant owners every day.

Join a fast-growing company that's transforming the restaurant industry through innovative technology while building a rewarding career in Client Success.

This role is ideal for professionals coming from restaurants, hotels, tourism, or hospitality who are ready to transition into the tech industry.

Apply today and grow your career with eMenu!

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: On the road