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Client Success Manager Jobs in Paramus, NJ (NOW HIRING)

WebMD

Client Success Manager

Newark, NJ · On-site

Travel to client locations as needed to strengthen relationships and support project success ... Minimum of 1-2 years of experience in Account Management or Client Service Preferred Qualifications:

Guidepoint

Client Success Manager

New York, NY · Hybrid

Leveraging your exceptional CRM skills, effective organization, and keen attention to detail, you ... At Guidepoint, our success relies on the diversity of our employees, advisors, and client base ...

Guidepoint

Client Success Manager

New York, NY · On-site

$75K/yr

Leveraging your exceptional CRM skills, effective organization, and keen attention to detail, you ... At Guidepoint, our success relies on the diversity of our employees, advisors, and client base ...

WebMD

Client Success Manager

Newark, NJ · On-site +1

Travel to client locations as needed to strengthen relationships and support project success ... Minimum of 1-2 years of experience in Account Management or Client Service Preferred Qualifications:

Addition

Client Success Manager

New York, NY · On-site +1

About the Role Addition Wealth is looking for a Client Success Manager to help us grow and scale our business. If you enjoy streamlining and improving on operational processes, managing key client ...

Addition

Client Success Manager

New York, NY · On-site +1

About the Role Addition Wealth is looking for a Client Success Manager to help us grow and scale our business. If you enjoy streamlining and improving on operational processes, managing key client ...

Bask Health

Client Success Manager

Manhattan, NY · Remote

Manage all current customer data * Analyze customer engagement metrics and use them to communicate ... Work Weekends Requirements * 5+ years of experience in Customer Success, Client Services, or ...

Royal Packaging LLC

Client Success Manager

Wayne, NJ · On-site

The Client Account Manager role is an exciting opportunity for candidates with a positive attitude, uplifting spirit, and a great personality. If you have experience in logistics customer service ...

FIS

Client Success Manager II

New York, NY

$56K - $95K/yr

The Client Success Manager (CSM) II is responsible for driving client satisfaction, solution adoption, and overall success for a specific solution. By serving as a strategic partner, the CSM ensures ...

Worldpay, Inc.

Client Success Manager II

New York, NY

$56K - $95K/yr

The Client Success Manager (CSM) II is responsible for driving client satisfaction, solution adoption, and overall success for a specific solution. By serving as a strategic partner, the CSM ensures ...

Bernard

Client Success Manager

New York, NY · On-site

$80K - $100K/yr

The Role You are the first dedicated Client Success hire at Bernard. You own the entire post-sale ... This is not passive account management. You are changing how these businesses operate. You ...

Bask Health

Client Success Manager

New York, NY

Manage all current customer data * Analyze customer engagement metrics and use them to communicate ... Work Weekends Requirements * 5+ years of experience in Customer Success, Client Services, or ...

Rapid Ratings

Client Success Manager - NYC

Manhattan, NY · On-site

$110K - $130K/yr

Managing Director, Head of Client Success RapidRatings sets the standard for financial health transparency between business partners, transforming the way the world's leading companies manage ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Paramus, NJ

Client Success Manager information

See Paramus, NJ salary details

$32.9K

$84.1K

$141.7K

How much do client success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client success manager in Paramus, NJ is $84,054.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,200.00 and $100,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Paramus, NJ look for? The top searched job categories for Client Success Manager jobs in Paramus, NJ are:
What cities near Paramus, NJ are hiring for Client Success Manager jobs? Cities near Paramus, NJ with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Paramus, NJ as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 89% Physical, 7% Hybrid, and 4% Remote job distribution, with an average salary of $84,054 per year, or $40.4 per hour.

Client Success Manager

WebMD

Newark, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Description
Position at WebMD
Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Job Summary:
Medscape, a division of WebMD, is the leading online destination for physicians and healthcare professionals worldwide. Medscape develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.
We're looking for an experienced and motivated client services professional to join our Client Success team. You will be responsible for building and maintaining strong customer relationships, acting as the day-to-day lead on assigned accounts, and ensuring the timely and successful delivery of our solutions according to customer needs and objectives.
This job is for you if you are an organized individual, have the ability to manage multiple priorities, excel in a deadline-driven environment, and have strong communication and persuasion skills with the ability to pivot.
In this role, our team members aren't just expected to manage tasks, you are empowered to redefine how they get done. We encourage our professionals to lean into the future of work by integrating advanced AI tools-such as Gemini, Claude, and ChatGPT-into their daily workflows. Whether they are leveraging large language models to streamline operations, using them as a creative sparring partner for high-level brainstorming, or deploying them to sharpen their personal organization, AI is a core component of our efficiency toolkit. We value candidates who move beyond manual execution, utilizing enterprise-available resources to automate the mundane and focus their energy on high-value, strategic decision-making.
Responsibilities
  • Foster and nurture strong client relationships
  • Support overall client satisfaction by providing the highest caliber customer-service experience
  • Ensure the timely and successful delivery of Medscape solutions in collaboration with client needs and objectives
  • Partner with Sales to help meet client objectives and drive internal goals, enhancing overall business performance
  • Manage day-to-day partnership and collaboration with all departments from sale to execution and launch ensuring project health, timely reviews, and quality checks that meet client expectations
  • Maintain clear, consistent communication with clients, preparing and distributing key materials such as kick-off documents, status reports, contact reports, and follow-up communication, in accordance with client standards
  • Continuously learn and deepen the understanding of Medscape's processes and products to maximize efficiency and speed to market, ensuring a smooth client experience
  • Demonstrate understanding of revenue delivery and supporting overall team revenue goals
  • Travel to client locations as needed to strengthen relationships and support project success

Requirements:
  • Bachelor's degree preferred or will consider related experience
  • Minimum of 3-4 years of experience with a combination of digital, agency and healthcare experience
  • Minimum of 1-2 years of experience in Account Management or Client Service

Preferred Qualifications:
  • Experience in pharmaceutical/HCP advertising, or healthcare, or medical/legal/regulatory review process strongly desired; equivalent experience in a highly regulated industry may substitute
  • Familiarity with HCP-based clients including MLR process
  • Understanding of digital advertising
  • Ability to thrive in a fast-paced, collaborative environment

Salary range: $70,000 - $80,000
Bonus Eligible: This position is also eligible for a discretionary company bonus, based upon business results.
Benefits:
Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment:
  • Health Insurance (medical, dental, and vision coverage)
  • Paid Time Off (including vacation, sick leave, and flexible holiday days)
  • 401(k) Retirement Plan with employer matching
  • Life and Disability Insurance
  • Employee Assistance Program (EAP)
  • Commuter and/or Transit Benefits (if applicable)

Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.

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