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Client Success Manager Jobs in Muskegon, MI (NOW HIRING)

TEKsystems

Systems Engineer

Grand Haven, MI

$80K - $110K/yr

... success managing complex technical escalations and client environments. Technical Expertise Strong working knowledge of: • Microsoft 365 Administration • Azure Administration • Entra ID • ...

TEKsystems

Systems Engineer

Grand Haven, MI · On-site

$80K - $110K/yr

... success managing complex technical escalations and client environments. Technical Expertise Strong working knowledge of: • Microsoft 365 Administration • Azure Administration • Entra ID • ...

TEKsystems

Systems Engineer

Grand Haven, MI · On-site

... success managing complex technical escalations and client environments. Technical Expertise Strong working knowledge of: • Microsoft 365 Administration • Azure Administration • Entra ID • ...

Supercuts

Salon Manager

Holland, MI

... success and making a mark in the beauty industry? Ifyou'repassionate about leadership and ready to ... Provide customized consultations with each client, including stating the final price before the ...

Supercuts

Salon Manager

Holland, MI

... success and making a mark in the beauty industry? If you're passionate about leadership and ready ... Provide customized consultations with each client, including stating the final price before the ...

Supercuts

Salon Manager

Holland, MI · On-site

... success and making a mark in the beauty industry? If you're passionate about leadership and ready ... Provide customized consultations with each client, including stating the final price before the ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Muskegon, MI

Client Success Manager information

See Muskegon, MI salary details

$29.4K

$75K

$126.5K

How much do client success manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for client success manager in Muskegon, MI is $75,040.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $89,400.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Muskegon, MI?

The most popular types of Client Success jobs in Muskegon, MI are:

What job categories do people searching Client Success Manager jobs in Muskegon, MI look for?

The top searched job categories for Client Success Manager jobs in Muskegon, MI are:

What cities near Muskegon, MI are hiring for Client Success Manager jobs?

Cities near Muskegon, MI with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Muskegon, MI as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $75,040 per year, or $36.1 per hour.

Client Advisory Services Manager

Muskegon, MI • Hybrid

Hungerford
See more jobs at Hungerfordexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Description

As a Client Advisory Services Manager at Hungerford, your day is dynamic and impactful. You'll engage in client financial oversight, prepare for advisory calls, and collaborate on accounting strategy. This role focuses on solving complex accounting challenges for a variety of for-profit businesses- enhancing controls, guiding transitions, and improving accounting processes. You'll lead project teams, review deliverables, and coach staff through engagements that build their confidence and capability. We're looking for individuals who thrive in collaborative environments, stay current with industry standards, and consistently seek ways to deliver value beyond compliance.


Responsibilities

  • Drive strategic oversight of full-cycle client accounting and advisory engagements
  • Manage payroll processes
  • Deliver actionable insights to guide financial planning & analysis decision making
  • Develop financial models and budgets to support organizational growth
  • Manage sales and use tax processes
  • Contribute to business development and marketing growth initiatives
  • Inspire and mentor teams

Requirements

  • Bachelor's Degree in Accounting, Business, or related field
  • Active CPA, CMA, or MBA preferred
  • 5+ years of relevant public accounting experience
  • 3+ years of experience in a client-facing leadership role
  • Previous experience in QuickBooks, Intacct, or NetSuite


Qualifications

  • Microsoft Office proficiency
  • Analytical and problem-solving skills
  • Professional communication (written & verbal)
  • Able to understand and resolve complex accounting issues
  • Servant focused mindset towards managing client and team relationships
  • Exceptional multitasking and prioritization skills


Benefits

  • Health Insurance - Immediate eligibility for employer-sponsored medical, dental, vision
  • Work-Life Balance - schedule flexibility, personalized hybrid work arrangements, generous PTO, parental leave
  • Flexible Spending & Dependent Care Accounts
  • 401k + Retirement Advising


About Us

Hungerford is a forward-thinking, innovative firm with over 80 years of proud service to West Michigan. We offer expertise in tax, audit, accounting, business advisory, technology, and wealth management, and are deeply committed to diversity, equity, inclusion, and collaboration-within our team, with clients, and throughout the community. Our culture is rooted in excellence, inclusivity, and a shared dedication to client success and employee growth. By exchanging innovative ideas, we help organizations thrive, create new opportunities for our people, and give back in meaningful ways. Through it all, we make sure to have fun. As a locally owned and operated firm, we're proud to call Grand Rapids, Greenville, Holland, Muskegon, and St. Joseph home.

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