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Client Success Manager Jobs in Meridian, ID (NOW HIRING)

Truckstop

Client Relationship Manager II

Boise, ID · On-site

Join a team of brilliant minds and generous hearts who care deeply about other's success.   ... Client Relationship Manager II Position Summary: The Client Relationship Manager II is considered ...

Truckstop

Client Relationship Manager II

Boise, ID · On-site

Join a team of brilliant minds and generous hearts who care deeply about other's success. Please ... Client Relationship Manager II Position Summary: The Client Relationship Manager II is considered ...

Truckstop

Client Relationship Manager II

Boise, ID · On-site

Client Relationship Manager II Position Summary: The Client Relationship Manager II is considered ... their success. * Learning to work with client data to derive insights, using data to proactively ...

Wertz & Associates

Tax Manager, CPA

Boise, ID · Hybrid

$110K - $145K/yr

Tax Manager, CPA Tax Advisory | Client Leadership | Hybrid Flexibility | Growth Opportunity ... Appreciates a culture built around teamwork, accountability, and client success Benefits * 401(k) ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Meridian, ID

Client Success Manager information

See Meridian, ID salary details

$30.6K

$78.3K

$132K

How much do client success manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client success manager in Meridian, ID is $78,327.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,100.00 and $93,400.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Meridian, ID look for?

The top searched job categories for Client Success Manager jobs in Meridian, ID are:

What cities near Meridian, ID are hiring for Client Success Manager jobs?

Cities near Meridian, ID with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Meridian, ID as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $80,524 per year, or $38.7 per hour.

Client Servicing Team Lead

Clearwater Analytics

Boise, ID • On-site

Full-time

Re-posted 3 days ago

Key responsibilities

  • Lead and manage a team of client servicing professionals, providing guidance, support, and coaching.

  • Monitor team delivery to clients, allocate work, ensure quality, and facilitate team training or knowledge sharing.

  • Lead client relationship reviews, act as escalation point for client issues, and support seamless onboarding of new clients.

Job description

Job Summary:

Client Servicing Team Leads are responsible for leading and managing a team of client servicing professionals, focused on maximizing employee engagement, and building a culture of teamwork, collaboration, continuous improvement, empowerment, and accountability. They lead from the front and provide guidance, support, and coaching to team members and contribute to strategic planning, hiring decisions, team structure, and succession planning.

They collaborate with cross-functional internal teams to identify areas for process optimization, implement best practices, and drive operational excellence within the Client Servicing division. They lead from the front by building and maintaining strong relationships with clients, playing a critical role in daily client success.

Responsibilities:

  • Monitors the teams' delivery to the client, allocating work, ensuring quality delivery, and providing team level training or knowledge management where required.

  • Owns the preparation and execution of regular 1-on-1s and biannual performance management reviews; identifies and facilitates learning and career growth opportunities for the team.

  • Designs, implements, and tracks quantitative and qualitative metrics to measure the success of projects, people, and processes; key success metrics include NPS, CSAT, CEM, SLA delivery, Retention, ESS, Gross Margin, Client Churn, Automation improvements, and employee attrition.

  • Leads SteerCos and client relationship reviews, whilst also acting as a confident, knowledgeable, and patient escalation point for any client issues.

  • Helps build a differentiated offering by strategies with product management and development teams to improve our client offering, operational tooling, supporting sales efforts, develop repeatable and scalable processes.

  • Ensures the seamless transition of newly onboarded clients into steady-state client servicing operations.

  • Make use of tooling to monitor and drive team performance (Salesforce, Workday, Power BI, etc.).

Required Skills:

  • Familiarity with insurance and/or investment management market concepts a plus.

  • Ability to communicate information clearly, concisely, and confidently in written and verbal contexts, including small and large group settings for both internal and external (client-facing) audiences.

  • Microsoft Excel (VLookUp, SUMIF, Pivot Tables, VBA, etc.).

  • Strong computer skills, including proficiency in Microsoft Office.

  • Excellent attention to detail and strong documentation skills.

  • Outstanding verbal and written communication skills.

  • Strong organizational and interpersonal skills.

  • Exceptional problem-solving abilities.

Education and Experience:

  • Bachelor's degree in Accounting, Finance, Business, Mathematics, Sciences, or related field.

  • 7+ years of directly applicable experience (reconciliation, accounting, or finance).

  • 2+ years demonstrated success in a people manager role.

  • Experience delivering measurable KPIs weekly and monthly in prior roles.

  • Experience working in the finance or FinTech industry, with a knowledge of investment accounting or investment operations preferred.

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