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Customer Success Manager Cybersecurity Jobs in Meridian, ID

Equifax, Inc.

Customer Success Manager

Boise, ID · On-site

$90 - $140/hr

The Customer Success Manager - Career is responsible for optimizing the Customer Experience lifecycle, handling post-Sales Implementation program management and collaborating with the customer to ...

Equifax, Inc.

Customer Success Manager

Boise, ID · On-site

The Customer Success Manager - Career is responsible for optimizing the Customer Experience lifecycle, handling post-Sales Implementation program management and collaborating with the customer to ...

Milliman

Client Success Manager (MedInsight)

Boise, ID · On-site

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

Workiva

Spring 2027 Intern - Customer Success

Boise, ID · On-site

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

Workiva

Spring 2027 Intern - Customer Success

Nampa, ID · On-site +1

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

Workiva

Spring 2027 Intern - Customer Success

Boise, ID · On-site +1

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

Workiva

Spring 2027 Intern - Customer Success

Nampa, ID · On-site

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

Micron

Cyber Security Compliance Liaison

Boise, ID

$105K - $142K/yr

... Customers, and Micron's Cyber Defense and Cyber Engineering organizations. This role is responsible ... Coordinate audit activities, facilitate evidence collection, manage auditor interactions, and ...

Micron Technology

Cyber Security Compliance Liaison

Boise, ID · On-site

$105K - $142K/yr

... Customers, and Micron's Cyber Defense and Cyber Engineering organizations. This role is responsible ... Coordinate audit activities, facilitate evidence collection, manage auditor interactions, and ...

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All JobsCustomer Success Cybersecurity JobsCustomer Success Manager Cybersecurity JobsCustomer Success Manager Cybersecurity Jobs in Meridian, ID

Customer Success Manager Cybersecurity information

See Meridian, ID salary details

$31.5K

$80.5K

$135.7K

How much do customer success manager cybersecurity jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer success manager cybersecurity in Meridian, ID is $80,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $96,000.00 per year, depending on experience, location, and employer.

What does a customer success manager in cybersecurity do?

A Customer Success Manager (CSM) in Cybersecurity helps clients maximize the value of cybersecurity products and services by ensuring effective onboarding, ongoing support, and proactive problem-solving. They act as a trusted advisor, guiding customers on best practices, product features, and strategies to enhance their security posture. CSMs also collaborate with technical teams to address customer concerns, promote product adoption, and contribute to customer retention and satisfaction. Ultimately, they help ensure that clients achieve their cybersecurity goals and experience a positive return on their investment.

What are the key skills and qualifications needed to thrive as a customer success manager in cybersecurity?

To thrive as a Customer Success Manager in Cybersecurity, you need a solid understanding of cybersecurity concepts, client relationship management, and typically a bachelor's degree in a related field. Familiarity with security platforms, CRM systems (like Salesforce), and certifications such as CSM or CISSP can be highly beneficial. Outstanding communication, problem-solving abilities, and a proactive approach to customer engagement are essential soft skills. These competencies ensure that clients are supported, secure, and satisfied, driving long-term retention and success in a rapidly evolving security landscape.

How does a customer success manager in cybersecurity typically collaborate with technical and sales teams to ensure client satisfaction?

As a Customer Success Manager in cybersecurity, you act as a bridge between clients, technical support, and sales teams. You regularly coordinate with technical experts to address clients’ security concerns and ensure their solutions are properly implemented. Simultaneously, you work closely with sales to identify upsell opportunities and communicate client feedback. This cross-functional collaboration is essential for delivering a seamless customer experience and driving long-term client retention.

What is the difference between Customer Success Manager Cybersecurity vs Technical Account Manager Cybersecurity?

AspectCustomer Success Manager CybersecurityTechnical Account Manager Cybersecurity
Primary FocusCustomer retention, onboarding, and satisfactionTechnical support, issue resolution, and product optimization
Required SkillsCustomer relationship management, communication, cybersecurity knowledgeTechnical expertise, troubleshooting, cybersecurity certifications
Work EnvironmentCustomer-facing, account management teamsTechnical support teams, client sites, or remote
CertificationsCustomer success or cybersecurity certifications (e.g., CCSK)Technical cybersecurity certifications (e.g., CISSP, CEH)

While both roles involve cybersecurity and client interaction, the Customer Success Manager Cybersecurity primarily focuses on maintaining customer relationships and ensuring satisfaction, whereas the Technical Account Manager Cybersecurity emphasizes technical support and resolving security issues. Both roles require cybersecurity knowledge but differ in their core responsibilities and skill sets.

What job categories do people searching Customer Success Manager Cybersecurity jobs in Meridian, ID look for?

The top searched job categories for Customer Success Manager Cybersecurity jobs in Meridian, ID are:

Customer Success Manager Cybersecurity jobs near you
Infographic showing various Customer Success Manager Cybersecurity job openings in Meridian, ID as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $80,524 per year, or $38.7 per hour.

Customer Success Manager

Equifax, Inc.

Boise, ID • On-site

$90 - $140/hr

Other

Posted 5 days ago

Equifax rating

7.5

Company rating: 7.5 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

The Customer Success Manager - Career is responsible for optimizing the Customer Experience lifecycle, handling post-Sales Implementation program management and collaborating with the customer to ensure they are realizing expected value from EFX solutions, as well as driving adoption and retention.

What you will do
  • Proactively drive adoption, usage, net retention, and renewals by optimizing customer experience
  • Act as the connecting thread for internal teams with the customer across the customer journey
  • Drive customer advocacy in resolving customer issues from acquisition to adoption to use to value realization
  • Serve as a trusted adviser and advocate for clients
  • Create customer success plan with each client
  • Monitor and maintain customer health
  • Educate clients on business value of solutions
  • Aid customers in usage and value realization of solutions
  • Partner with Account Executive(s) in preparing and conducting quarterly business reviews
  • Drive customer advocacy within Equifax
  • Utilize voice of the customer to inform product roadmaps
  • Coordinate internal COE teams to benefit of customers
  • Provide clients transparency on status of issues/requests
  • Assist with resolution of customer support issues
What experience you need
  • Knowledge of customer success processes
  • 5-7 years of sales experience in management consulting, customer success, account management, business development, or other client-facing role
  • Bachelor's degree in related discipline or equivalent experience
  • Experience promoting value through the customer experience
  • Experience working with complex, multi-divisional, multi-geographical customers
  • Ability to create structure in ambiguous situations and design effective processes and creatively solve problems
  • Experience working with cross-functional teams
  • We believe great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday-Thursday) , paired with Friday Flexibility to wrap up your week remotely.
What could set you apart
  • Exceptional ability to communicate and foster positive business relationships
  • Ability to establish milestones and keep all team members on task; strong project management skills
  • Self-driven and proactive
  • Bias for action
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What Equifax employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Equifax

Sourced by ZipRecruiter

As a global data, analytics, and technology company, we play an essential role in the economy by helping companies in diverse industries such as automotive, communications, utilities, financial services, fintech, healthcare, insurance, mortgage, professional services, retail, e-commerce, and government agencies, make critical decisions with greater confidence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

1899

Social media

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