Middleton, ID · Remote
$48K - $75K/yr
This role is not a traditional SaaS customer success position, but we do now have software, technology tools, CRM workflows, automation services, and client-facing systems that require ongoing ...
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Middleton, ID · Remote
$48K - $75K/yr
This role is not a traditional SaaS customer success position, but we do now have software, technology tools, CRM workflows, automation services, and client-facing systems that require ongoing ...
Boise, ID · On-site
$70K - $80K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health and risk, and partner with Account Management to support renewals and expansion. You'll serve as the ...
Boise, ID · On-site
$70K - $80K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health and risk, and partner with Account Management to support renewals and expansion. You'll serve as the ...
Boise, ID · On-site
Medical
Dental
Vision
Retirement
Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...
Boise, ID · On-site
Medical
Dental
Vision
Retirement
Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...
For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...
For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...
Boise, ID · On-site
$23 - $26.44/hr
The Virtual Customer Engagement Specialist is primarily responsible for achieving sales forecast ... CRM and consistently providing accurate and complete information on the requested topic. * High ...
Boise, ID · On-site
$23 - $26.44/hr
The Virtual Customer Engagement Specialist is primarily responsible for achieving sales forecast ... CRM and consistently providing accurate and complete information on the requested topic. * High ...
Meridian, ID · On-site
... virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide tailored ... customer service, or peer mentoring is a plus
Meridian, ID · On-site
... virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide tailored ... customer service, or peer mentoring is a plus
Nampa, ID · On-site
... virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide tailored ... customer service, or peer mentoring is a plus
Nampa, ID · On-site
... virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide tailored ... customer service, or peer mentoring is a plus
Boise, ID · On-site
$26.20/hr
Medical
Dental
Vision
Life
Retirement
PTO
Customer Success Consultant Exciting opportunity to unlock your potential, learn new skills, and ... Manage sales cycles: proposals, presentations, and contract negotiation * Consistently meet or ...
Quick apply
Boise, ID · On-site
$26.20/hr
Medical
Dental
Vision
Life
Retirement
PTO
Customer Success Consultant Exciting opportunity to unlock your potential, learn new skills, and ... Manage sales cycles: proposals, presentations, and contract negotiation * Consistently meet or ...
Boise, ID · On-site
... virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide tailored ... customer service, or peer mentoring is a plus
Boise, ID · On-site
... virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide tailored ... customer service, or peer mentoring is a plus
Medical
Dental
Vision
Life
Retirement
PTO
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
Medical
Dental
Vision
Life
Retirement
PTO
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
Boise, ID · On-site
$48K - $55K/yr
Medical
Dental
Vision
Retirement
PTO
The Customer Success Manager (CSM) plays a critical role in helping customers realize value from ... Comfort leading virtual meetings and customer discussions using Microsoft Teams, WebEx, or similar
Boise, ID · On-site
$48K - $55K/yr
Medical
Dental
Vision
Retirement
PTO
The Customer Success Manager (CSM) plays a critical role in helping customers realize value from ... Comfort leading virtual meetings and customer discussions using Microsoft Teams, WebEx, or similar
Handle post-sale account management, fostering growth through great customer service. Qualifications * Excellent written and verbal communication skills with a strong connection to customer success.
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Handle post-sale account management, fostering growth through great customer service. Qualifications * Excellent written and verbal communication skills with a strong connection to customer success.
Customer Success * Vendors and Carrier Partners * Facilitate alignment meetings and decision-making ... Project Governance & Risk Management * Maintain project plans, risk registers, and status reporting.
New
Customer Success * Vendors and Carrier Partners * Facilitate alignment meetings and decision-making ... Project Governance & Risk Management * Maintain project plans, risk registers, and status reporting.
New
Boise, ID · On-site
The Customer Program Manager (CPM) is responsible for leading Syringa's most complex customer ... Customer Success * Vendors and Carrier Partners * Facilitate alignment meetings and decision-making ...
Boise, ID · On-site
The Customer Program Manager (CPM) is responsible for leading Syringa's most complex customer ... Customer Success * Vendors and Carrier Partners * Facilitate alignment meetings and decision-making ...
Boise, ID · On-site
The Customer Program Manager (CPM) is responsible for leading Syringa's most complex customer ... Customer Success * Vendors and Carrier Partners * Facilitate alignment meetings and decision-making ...
New
Quick apply
Boise, ID · On-site
The Customer Program Manager (CPM) is responsible for leading Syringa's most complex customer ... Customer Success * Vendors and Carrier Partners * Facilitate alignment meetings and decision-making ...
New
Boise, ID · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Our success is enabled by our world-class management consulting, delivery excellence and ... The Security Analyst supports customer engagements by helping to deliver business and technology ...
Boise, ID · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Our success is enabled by our world-class management consulting, delivery excellence and ... The Security Analyst supports customer engagements by helping to deliver business and technology ...
Meridian, ID · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Our success is enabled by our world-class management consulting, delivery excellence and ... The Security Analyst supports customer engagements by helping to deliver business and technology ...
Meridian, ID · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Our success is enabled by our world-class management consulting, delivery excellence and ... The Security Analyst supports customer engagements by helping to deliver business and technology ...
Nampa, ID · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Our success is enabled by our world-class management consulting, delivery excellence and ... The Security Analyst supports customer engagements by helping to deliver business and technology ...
Nampa, ID · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Our success is enabled by our world-class management consulting, delivery excellence and ... The Security Analyst supports customer engagements by helping to deliver business and technology ...
Boise, ID · On-site
Member Success Associate Kiln is a flex office and lifestyle brand. We deliver an exceptional ... Maintain accurate CRM records, schedule tours, and support member communications. Foster Community ...
Boise, ID · On-site
Member Success Associate Kiln is a flex office and lifestyle brand. We deliver an exceptional ... Maintain accurate CRM records, schedule tours, and support member communications. Foster Community ...
Boise, ID · On-site
$19 - $20/hr
Maintain accurate CRM records, schedule tours, and support member communications. Foster Community ... As a Member Success Associate, You'll Need: * 0-2 years of experience in customer service ...
Boise, ID · On-site
$19 - $20/hr
Maintain accurate CRM records, schedule tours, and support member communications. Foster Community ... As a Member Success Associate, You'll Need: * 0-2 years of experience in customer service ...
$30.6K - $39.9K
4% of jobs
$39.9K - $49.1K
10% of jobs
$55.5K is the 25th percentile. Wages below this are outliers.
$49.1K - $58.3K
16% of jobs
$58.3K - $67.5K
15% of jobs
The median wage is $71.1K / yr.
$67.5K - $76.7K
14% of jobs
$76.7K - $85.9K
14% of jobs
$88.5K is the 75th percentile. Wages above this are outliers.
$85.9K - $95.2K
10% of jobs
$95.2K - $104.4K
10% of jobs
$104.4K - $113.6K
4% of jobs
$113.6K - $122.8K
2% of jobs
$122.8K - $132K
2% of jobs
$30.6K
$78.3K
$132K
A typical day for a Virtual Customer Success Manager involves engaging with customers via email, video calls, and chat platforms to address their needs, onboard new users, and proactively resolve concerns. You’ll often collaborate closely with sales, support, and product teams to ensure smooth customer experiences and advocate for customer feedback. Regular tasks include monitoring account health, conducting check-in meetings, and tracking key performance metrics. Flexibility and strong organizational skills are essential, as much of the role involves managing multiple client relationships and responding quickly to shifting priorities in a remote work setting.
A Virtual Customer Success Manager (VCSM) is responsible for building strong relationships with customers, ensuring they achieve their desired outcomes with a company's products or services. Working remotely, they provide onboarding guidance, proactive support, and strategic recommendations to enhance customer satisfaction and retention. VCSMs collaborate with sales, support, and product teams to drive customer success and identify growth opportunities. Their primary goal is to maximize customer value while reducing churn through regular engagement and problem-solving.
To thrive as a Virtual Customer Success Manager, you need strong interpersonal communication skills, customer relationship management experience, and a bachelor's degree in business or a related field. Familiarity with CRM platforms such as Salesforce, Zendesk, or HubSpot, and certifications like Certified Customer Success Manager (CCSM) can be advantageous. Excellent problem-solving, time management, and the ability to work independently set outstanding professionals apart in this remote role. These competencies ensure you can effectively guide customers, resolve issues, and foster lasting relationships to drive retention and satisfaction in a virtual environment.
The top searched job categories for Virtual Customer Success Manager jobs in Meridian, ID are:
Cities near Meridian, ID with the most Virtual Customer Success Manager job openings:
$48K - $75K/yr
Full-time
Re-posted 27 days ago
🚨 We’re Hiring: Customer Success Specialist 🚨
Accelerated Automation is growing, and we’re creating a brand-new Customer Success role on our team!
This is a full-time, remote position for someone who is highly organized, client-focused, comfortable with technology, and excited to help build something meaningful from the ground up.
This role is not a traditional SaaS customer success position, but we do now have software, technology tools, CRM workflows, automation services, and client-facing systems that require ongoing customer support. This person will help make sure our clients have a smooth onboarding experience, receive clear communication, get help troubleshooting basic tech questions, and are introduced to additional services when they are a good fit.
What you’ll help with:
✅ Client onboarding and scheduling
✅ Customer follow-up and relationship management
✅ Basic tech troubleshooting and support
✅ Helping clients get more value from our services
✅ Following up with past project customers
✅ Identifying cross-sell and upsell opportunities
✅ Supporting our internal team with organization, communication, and process improvement
Compensation:
💰 $48,000 base salary + commission
We are looking for someone who aligns with who we are as a company. Accelerated Automation is purpose-driven, rooted in Christ-centered values, and focused on serving people with integrity, humility, excellence, accountability, and genuine care.
We also have a fun, lighthearted, drama-free work environment. We work hard, laugh often, communicate directly, and expect people to act like adults. We do not do gossip, passive-aggressive communication, or unnecessary drama. We believe in honest conversations, grace, personal responsibility, and resolving conflict head-on with support from leadership when needed.
The right person for this role will be proactive, detail-oriented, tech-comfortable, strong in communication, and excited to help shape a new department as we continue to grow.
This position can be in person/hybrid, or fully remote for the right applicant.Powered by JazzHR
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