1

Client Success Manager Jobs in Key West, FL (NOW HIRING)

Seeking Paralegal New Grads!

Key West, FL · On-site

$51K - $69K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Manage client billing by preparing, finalizing, and sending out bills, as well as resolving billing ... This success starts with our staff. For full-time employees, we offer an excellent benefits package ...

Litigation Paralegal

Key West, FL · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

From attorneys in all 50 states, to client support staff, creative marketing to operations teams ... Performing administrative duties (calendar hearings and deadlines, organize case files, manage ...

Manage ongoing relationships with the customers, assist with day two support, onboarding, renewals, jeopardy accounts and churn limitation. Drive direct end-user revenue and ensure partners ...

Showing results 21-30

Client Success Manager information

See Key West, FL salary details

$32.1K

$82.2K

$138.5K

How much do client success manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client success manager in Key West, FL is $82,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,900.00 and $97,900.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Key West, FL look for?

The top searched job categories for Client Success Manager jobs in Key West, FL are:

What cities near Key West, FL are hiring for Client Success Manager jobs?

Cities near Key West, FL with the most Client Success Manager job openings:

Infographic showing various Client Success Manager job openings in Key West, FL as of August 2026, with employment types broken down into 73% Full Time, 18% Part Time, and 9% Contract. Highlights an 100% In-person job distribution, with an average salary of $82,165 per year, or $39.5 per hour.

Seeking Paralegal New Grads!

Morgan & Morgan, P.A.

Key West, FL • On-site

$51K - $69K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 17 days ago


Morgan & Morgan rating

6.7

Company rating: 6.7 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

30th of 34 rated law firms


Job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
Summary
We are seeking a qualified Litigation Assistant to join our team. As a Litigation Assistant, you will be responsible for managing the law firm's day-to-day operations, including carrying out administrative services and supporting the legal team. This position's ideal candidate has a strong work ethic, exceptional problem-solving skills, and comfortable working in a fast-paced dynamic workplace.
Responsibilities
  • Perform administrative duties (scheduling calendar hearings and deadlines, organize case files, manage logistics)
  • Maintain pleadings and discovery indexes.
  • Organize exhibits, documents, evidence, briefs, and appendices.
  • Implement and improve upon administrative processes for more efficient workflow.
  • Collect, examine, and organize evidence and other legal documents for attorney review and case preparation
  • Draft and proofread correspondence and legal documents, such as pleadings and contracts
  • Research regulations, laws, and legal articles to assist with the preparation of reports, case files, and legal advice
  • Manage client billing by preparing, finalizing, and sending out bills, as well as resolving billing issues in cooperation with the billing attorney
  • Communicate with clients and witnesses to schedule meetings, interviews, and depositions
  • Manage, organize, and maintain documents in paper or electronic filing systems
  • Performs other related duties as assigned to meet the needs of the business.

Qualification
  • High school diploma or general education degree (GED) required.
  • Associates degree in paralegal studies, a paralegal certificate, or a bachelor's degree is preferred.
  • Bilingual English and Spanish
  • At least 2 years of experience as an administrative assistant (preferably in a law firm or in a corporate legal department), legal assistant, legal secretary, or paralegal.
  • Experience in Personal Injury, WC, Premises, or other injury related practice areas. (preferred)
  • Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a great attitude and minimal supervision.
  • Great written and communication skills, be proficient in calendar depositions, mediation, and hearings.
  • Applicable knowledge of motions, discovery, evidence, litigation documentation, court rules, and procedures, practices, etc.
  • Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
  • Strong writing and communication skills along with attention to detail
  • Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.
#LI-MP1
Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy
Here is a link to Morgan & Morgan's privacy policy.

What Morgan & Morgan employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom