ZipRecruiter

Log In

1

Client Success Manager Jobs in Irmo, SC (NOW HIRING)

Pwc

MDM Senior Architect-Senior Manager

Columbia, SC · On-site

$124K - $280K/yr

You utilize your proficiency in MDM platforms and data management to drive client success and develop top-performing, diverse teams. Responsibilities - Architect and manage master data management ...

CVS Health

Project Manager

Columbia, SC · On-site +1

The Senior Project & Program Manager, Alternative Health & Advocacy COE serves as a strategic owner ... client success, and partner effectiveness. Acting as the central liaison between external partners ...

New

PERFECTUS LABS LLC

Director of Search

Columbia, SC · Remote

Partner with Account Managers to ensure each client has a clear roadmap for success. * Review underperforming accounts and create recovery plans. * Participate in onboarding calls, first-quarter QBRs ...

next page

Showing results 1-20

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Irmo, SC

Client Success Manager information

See Irmo, SC salary details

$26.5K

$67.8K

$114.3K

How much do client success manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for client success manager in Irmo, SC is $67,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $80,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Irmo, SC look for? The top searched job categories for Client Success Manager jobs in Irmo, SC are:
What cities near Irmo, SC are hiring for Client Success Manager jobs? Cities near Irmo, SC with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Irmo, SC as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 13% Part Time, and 8% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $67,826 per year, or $32.6 per hour.

Client Success Representative

Rhythmlink International LLC

Columbia, SC • Remote

$45K - $55K/yr

Full-time

Posted 13 days ago

Job description

General Summary of the Position

The Client Success Representative is responsible for delivering sales and exceptional customer service while supporting revenue generating activities through outbound prospecting, inbound customer support, and order processing. This role serves as a critical liaison between customers and company sales representatives, ensuring efficient order fulfillment, timely issue resolution, and achievement of sales and commercial objectives,


Essential Functions

(Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. This list of tasks is not a comprehensive listing of all functions and tasks performed by this position. It does not imply that this position performs all of the duties listed, nor does it necessarily list all possible duties that may be assigned.)

  • Must be able to use typical office equipment including, but not limited to, telephone, fax machine, copier, and computer.
  • May be required to lift items up to 25 pounds in weight
  • Must be able to sit for extended periods of time at a desk.
  • Must be able to travel as needed for conferences, training events, and other sales activities
  • Must be able to set up and break down tradeshow displays
  • Must be able to stand for extended periods of time at tradeshow events if needed

Knowledge, Skills, and Abilities

  • Ability to build and maintain positive customer relationships
  • Ability to manage detail-oriented tasks with efficiency and accuracy
  • Strong verbal and written communication skills
  • Drive quota attainment and achieve assigned individual and team goals.
  • Achieve quarterly performance goals and learn to track progress using Salesforce, Dash and SYSPRO
  • Build personal and team proficiency on Rhythmlink product lines including EEG, IONM, and EMG, PSG, and Sleep; articulate product features, benefits, and clinical value propositions
  • Perform outbound sales calls to identify customer satisfaction, unmet needs, position key products or schedule in-person meetings with field sales reps.
  • Position products during customer calls and facilitate product pricing discussions and orders.
  • Support integration of GHX/EDI into order management systems to improve automation, efficiency, and order accuracy for customers.
  • Ensure adherence to FDA and healthcare regulations and train team on compliance requirements
  • Knowledge of order and inventory processes including tracking, shipping, invoicing, and communication
  • Knowledge of Microsoft Office applications (primarily Outlook, Excel, Word)
  • Ability to process and coordinate the activities of multiple customers
  • Ability to maintain composure in potentially adverse situations with customers and others

Education, Training, and Experience

Two-year Associate’s degree in an accredited institution strongly preferred; Four-year degree preferred.

Apply