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Client Success Manager Jobs in Gilbert, AZ (NOW HIRING)

Quavo, Inc.

Account/Client Success Manager

Phoenix, AZ · On-site +1

As an Account/Client Success Manager at Quavo, you'll own a portfolio of mid-market and enterprise clients across the full lifecycle - from onboarding through renewal and expansion. You'll build ...

NTT Data, Inc.

Senior Client Success Manager

Mesa, AZ

$104K - $172K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Your role at a glance The Senior Client Success Manager is responsible for the onboarding, implementation, and lifecycle account management for Hyperscale or mid-size to large Enterprise clients.

NTT Data, Inc.

Senior Client Success Manager

Mesa, AZ · On-site

$104K - $172K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Your role at a glance The Senior Client Success Manager is responsible for the onboarding, implementation, and lifecycle account management for Hyperscale or mid-size to large Enterprise clients.

TDIndustries

Client Success Coordinator

Phoenix, AZ · On-site

$18 - $24.25/hr

Manage a portfolio of established house accounts, ensuring consistent communication, service ... the Client Success Manager. * Support client reporting and data entry in CRM and CMMS systems ...

NucleusTeq Inc

Client Success & Growth Executive

Phoenix, AZ · On-site

$76K - $103K/yr

Skills & Experience * 0-3 years of experience in Client Success, Account Management, Sales, Business Development, Customer Engagement, or a related role. * Exposure to IT Services, Data, Analytics ...

Aquaman Pools

Client Success Specialist

Scottsdale, AZ · On-site

The Client Success Specialist is customer focused and is expected to maintain professionalism to ... Must be able to manage multiple priorities, assimilating information with accuracy, and consistent ...

Cardone Ventures

Client Success Representative

Scottsdale, AZ · On-site

$392K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

POSITION SUMMARY The Client Success Representative is responsible for driving revenue for Cardone ... Managing a personal pipeline of qualified prospects with accurate HubSpot notes, timely follow-ups ...

Nucleusteq

Client Success & Growth Executive

Phoenix, AZ · On-site

$76K - $103K/yr

The Client Success & Growth Executive will work closely with customer teams, account stakeholders ... Maintain accurate account, opportunity, pipeline, and forecast information in the CRM. * ...

NucleusTeq

Client Success & Growth Executive

Phoenix, AZ · On-site

$76K - $103K/yr

The Client Success & Growth Executive will work closely with customer teams, account stakeholders ... Maintain accurate account, opportunity, pipeline, and forecast information in the CRM. * ...

NucleusTeq

Client Success & Growth Executive

Phoenix, AZ · On-site

$76K - $103K/yr

The Client Success & Growth Executive will work closely with customer teams, account stakeholders ... Maintain accurate account, opportunity, pipeline, and forecast information in the CRM. * ...

Basata

Partner Success Manager

Tempe, AZ · On-site

Partner Success Manager Full-Time | Tempe, AZ About Basata At Basata, we're rethinking the way ... Ensure MAs are onboarded and trained on each client account's specific workflows, EMR environment ...

TRAPP TECHNOLOGY INC

Customer Success Manager

Phoenix, AZ · On-site +1

$60K/yr

The Customer Success Manager is responsible for cultivating and maintaining strong relationships ... Understands client objectives and works collaboratively to meet their needs. * Develops account ...

Realtor.com Careers

Senior Client Success Concierge

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Client Success Concierge at Realtor.com ® Location: Scottsdale, AZ (Hybrid/In-Office 3 days ... Opportunity to work in a high-expectation, high-performance environment managing our highest-value ...

Greenlink HCM

HCM Client Success Specialist

Gilbert, AZ · On-site

$52K - $68K/yr

  • Dental

  • Vision

That partner is our HCM Client Success Specialist.Gilbert, AZ · In-office · Full-time · iSolved ... You have 2+ years in payroll, account management, or client servicesiSolved experience is in your ...

Greenlink HCM

HCM Client Success Specialist

Gilbert, AZ · On-site

$52K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

That partner is our HCM Client Success Specialist. Gilbert, AZ • In-office • Full-time • ... You have 2+ years in payroll, account management, or client services * iSolved experience is in ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Gilbert, AZ

Client Success Manager information

See Gilbert, AZ salary details

$31.7K

$81.1K

$136.6K

How much do client success manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for client success manager in Gilbert, AZ is $81,065.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $96,600.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Gilbert, AZ?

The most popular types of Client Success jobs in Gilbert, AZ are:

What job categories do people searching Client Success Manager jobs in Gilbert, AZ look for?

The top searched job categories for Client Success Manager jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Client Success Manager jobs?

Cities near Gilbert, AZ with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Gilbert, AZ as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $81,065 per year, or $39 per hour.

Account/Client Success Manager

Quavo, Inc.

Phoenix, AZ • On-site, Remote

Full-time

Re-posted 5 days ago

Job description

Who we are:
Quavo is the industry leader in fraud and disputes management technology, offering the world's only E2E cloud-based Disputes as a Service solution for issuing financial services organizations. Quavo is an organization of tenacious experts who are innovative and challenge complacency to continuously deliver cutting edge technology and AI. Our experts are passionate about delivering value in our solutions and empowering our client community to enhance and evolve industry standards in fraud and disputes management.
Who you are:
Quavo is looking for authentic and courageous professionals to join our team. If you are a driven, accountable, and innovative problem solver searching for a collaborative environment of like-minded teammates dedicated to improving the client experience.... Then you are going to love working at Quavo!
About the role:
As an Account/Client Success Manager at Quavo, you'll own a portfolio of mid-market and enterprise clients across the full lifecycle - from onboarding through renewal and expansion. You'll build trusted relationships with key stakeholders, proactively uncover growth opportunities within your book of business, and ensure clients are consistently realizing measurable value from the Quavo platform. Working cross-functionally with Sales, Support, Product, and Onboarding, you'll drive outcomes that keep clients healthy, engaged, and growing. This is a remote, full-time role with a competitive base salary, bonus, and commission tied to retention and expansion performance.
This role is not sponsorship eligible. Applicants must be legally authorized to work in the United States without employer visa sponsorship, now or in the future.
Responsibilities:
  • Own a defined portfolios of mid-market and large clients, serving as the primary point of contact throughout the client lifecycle.
  • Build and maintain trust-based relationships with operational managers, product owners, and key decision-makers within client organizations.
  • Conduct regular cadence calls, business reviews, and strategy sessions to align on goals, surface risks, and demonstrate ongoing value.
  • Identify and pursue expansion and upsell opportunities within your portfolio, owning the full expansion sales cycle from discovery through close.
  • Monitor account health indicators (usage, support trends, sentiment) and proactively intervene before issues escalate.
  • Drive net revenue retention by minimizing churn and positioning clients for long-term success on the Quavo platform.
  • Develop success plans that map client goals to Quavo capabilities, creating clear roadmaps for product adoption and expansion.
  • Track and report on expansion pipeline, renewal forecasts, and account health metrics to leadership on a regular basis.
  • Develop working knowledge of the Quavo platform to guide clients on configuration, best practices, and optimal product utilization.
  • Partner with the Marketing team to generate referrals and case study opportunities from satisfied clients.
  • Maintain accurate client records, opportunity tracking, and health documentation in CRM tools.
  • Provide account scorecards and sentiment summaries to leadership, surfacing insights and flagging accounts that need additional attention.
  • Resolve or escalate client issues within defined SLAs, ensuring timely communication and follow-through.
  • Contribute to internal knowledge sharing by documenting common client challenges, solution patterns, and escalation outcomes.

Required Qualifications:
  • 3+ years of experience in client success, account management, or a client-facing role within a SaaS, fintech, or financial services environment.
  • Demonstrated ability to manage a portfolio of clients with ownership of both retention and growth outcomes.
  • Track record of building productive relationships with operational, mid-level and executive stakeholders at client organizations.
  • Comfortable running discovery conversations, Business Reviews and owning expansion opportunities end-to-end, including negotiation and close.
  • Strong written and verbal communication skills; confident presenting to groups of executive and C-level stakeholders
  • Organized and self-directed; able to manage multiple clients and competing priorities without close supervision.
  • Ability to travel up to 25% of the time (depending on territory)

Preferred Qualifications:
  • Background in SaaS
  • Prior experience in a CSM/AM role that carried a formal quota or revenue target.
  • Familiarity with CS platforms such as Gainsight, Totango, or ChurnZero
  • Experience with SFDC and related tools and comfort working with usage data to build account narratives.
  • Experience with MEDDPICC, or similar enterprise qualification frameworks.

Apply