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Client Success Manager Jobs in Georgetown, TX (NOW HIRING)

NinjaOne

Customer Success Manager

Austin, TX · On-site +1

As the Customer Success Manager you will be the expert in best practices and product adoption ... Communicate with customers and react to client requirements quickly and efficiently * Analyze and ...

NinjaOne

Customer Success Manager

Austin, TX · Hybrid

About the Role As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated ... Communicate with customers and react to client requirements quickly and efficiently * Analyze and ...

Optimizely

Customer Success Manager

Austin, TX · On-site

Find us on Instagram: @optimizely Introduction The role of the Senior Customer Success Manager (CSM ... client base. As a Senior CSM within the organization, this role will be responsible for driving ...

NinjaOne

Customer Success Manager

Austin, TX · Hybrid

About the Role As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated ... Communicate with customers and react to client requirements quickly and efficiently * Analyze and ...

Optimizely

Customer Success Manager

Austin, TX · On-site

Customer Success Manager Optimizely is the tool modern marketers actually want to use. AI-Ready ... Proactively provide smart client research and industry specific information * Perform sales ...

Melio

Customer Success Manager

Austin, TX · Remote

AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role. * 1+ years experience utilizing a CR ...

DealHub

Customer Success Manager

Austin, TX · Remote

Have 5+ years of proven experience as a Customer Success Manager from Saas companies - is a must * Have proven hands-on experience with leading onboarding and implementation processes * Have proven ...

TRACTIAN

Customer Success Manager

Austin, TX · On-site

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...

Anchor

Customer Success Manager

Austin, TX · On-site

Customer Success Manager At Anchor, we're transforming B2B payments with our innovative, automated ... Our revenue model is land and expand, so the CSM plays a real commercial role once a client is live.

DealHub

Customer Success Manager

Austin, TX · On-site +1

Have 5+ years of proven experience as a Customer Success Manager from Saas companies - is a must * Have proven hands-on experience with leading onboarding and implementation processes * Have proven ...

Simplex

Customer Success Manager

Austin, TX · On-site

$100K - $140K/yr

... management, or client services experience -- ideally in health tech, SaaS, or a data-driven B2B ... success platforms, CRMs, and data/reporting tools -- bonus points for experience in RPM, CCM, or ...

ARM

Customer Success Manager

Austin, TX · On-site

$262K - $355K/yr

Customer Success Manager The Customer Success Manager (CSM) plays a critical role in driving the technical, operational, and strategic success of Arm's largest hyperscaler Partners. Acting as a ...

Simplex

Customer Success Manager

Austin, TX · On-site

$100K - $140K/hr

Build and document repeatable playbooks for onboarding, engagement, escalation, and renewal WHAT WE'RE LOOKING FOR * 3-7 years of customer success, account management, or client services experience ...

Vironix AI

Customer Success Manager

Austin, TX · On-site

$100K - $140K/yr

... management, or client services experience - ideally in health tech, SaaS, or a data-driven B2B ... success platforms, CRMs, and data/reporting tools - bonus points for experience in RPM, CCM, or ...

Vironix AI

Customer Success Manager

Austin, TX · On-site

$100K - $140K/yr

Comfort with Google Workspace, project management tools, and BI/reporting platforms Requirements * 3-7 years of customer success, account management, or client services experience -- ideally in ...

Simplex

Customer Success Manager

Austin, TX · On-site

$100K - $140K/yr

... management, or client services experience - ideally in health tech, SaaS, or a data-driven B2B ... success platforms, CRMs, and data/reporting tools - bonus points for experience in RPM, CCM, or ...

Simplex

Customer Success Manager

Austin, TX

$100K - $140K/yr

Build and document repeatable playbooks for onboarding, engagement, escalation, and renewal WHAT WE'RE LOOKING FOR * 3-7 years of customer success, account management, or client services experience ...

Simplex

Customer Success Manager

Austin, TX

$100K - $140K/yr

... management, or client services experience - ideally in health tech, SaaS, or a data-driven B2B ... success platforms, CRMs, and data/reporting tools - bonus points for experience in RPM, CCM, or ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Georgetown, TX

Client Success Manager information

See Georgetown, TX salary details

$30.2K

$77.2K

$130.1K

How much do client success manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client success manager in Georgetown, TX is $77,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,300.00 and $92,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Georgetown, TX look for? The top searched job categories for Client Success Manager jobs in Georgetown, TX are:
What cities near Georgetown, TX are hiring for Client Success Manager jobs? Cities near Georgetown, TX with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Georgetown, TX as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $77,177 per year, or $37.1 per hour.

Customer Success Manager

NinjaOne

Austin, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description
About the Role
As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy phone interaction you will be the lead point of contact for all matters specific to your accounts, and will build and maintain strong, long-lasting customer relationships. As the Customer Success Manager you will be the expert in best practices and product adoption negotiating contracts and offering additional products and services to help the customer recognize the benefits of NinjaOne's Solutions while growing and maximizing profit for the company.
Location- Hybrid in Tampa, FL or Austin, TX- (In the office 4 days per week Mon, Tues, Thurs, & Friday)
What You'll be Doing
  • You will be responsible for growing your individual book of business within your portfolio of existing accounts

  • Proactively engage and reach out to your accounts on a regular basis

  • As the "single point of contact" for those accounts, you will build relationships to identify, qualify, sort, and develop your own cross-sell and up-sell opportunities

  • Communicate with customers and react to client requirements quickly and efficiently

  • Analyze and understand the customer needs to present a solution that meets the customer requirements

  • Nurture, build, and maintain strong relationships with stakeholders to ensure customer satisfaction and to find growth opportunities

  • Research and document relevant contact information for existing leads in Salesforce

  • Utilize Salesforce to ensure activities are documented properly, opportunities are forecasted accurately, and information regarding the opportunity is communicated appropriately

  • Maintain knowledge of market conditions and competitive activities

  • Other duties as needed

About You
  • You have exceptional consultative skills, including the ability to communicate clearly, actively listen, inspire, project confidence, and overcome objections

  • As customer advocate and product expert you excel at influencing and inspiring customers

  • Polished verbal and written communication skills

  • Resilient and calm, you are able to guide customers through issues and escalations

  • You have a proven track record in achieving and maintaining sales targets

  • You have extensive IT knowledge

  • Bachelor's degree (preferred)

  • As an experienced Account Manager, you enjoy "owning" a portfolio of accounts and guiding them through the customer journey

About us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunities for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

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