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Client Success Manager Jobs in DeKalb, IL (NOW HIRING)

Savant Insights

Senior Tax Strategy Advisor

Rockford, IL · On-site +1

$158K - $205K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... client success. The Senior Tax Strategy Advisor provides advanced tax planning and advisory ... Manage assigned client relationships, tax projects, and workflow during tax season, ensuring timely ...

York Telecom Corporation

On-Site Technician

Aurora, IL · On-site

$80K - $95K/yr

  • Retirement

... client. The position will need to be engaged with all key customers, act as a liaison between ... Reports to On-Site Technical Manager and Customer Success Manager for day to day priorities and ...

Hansoninc

Air Quality Engineer

Rockford, IL

$100K - $150K/yr

  • Medical

  • Retirement

The belief in sustainability within our company's practices creates a focus on client success and ... Lead and manage air quality permitting projects to ensure successful project execution while ...

Hansoninc

Electrical Engineer - Substation Design

Rockford, IL · On-site

$147K - $175K/yr

  • Medical

  • Retirement

The belief in sustainability within our company's practices creates a focus on client success and ... Support project managers with: * Scope development * Cost estimating * Scheduling and risk ...

Hansoninc

Electrical Controls Engineer - Power

Rockford, IL

$80K - $107K/yr

  • Medical

  • Retirement

The belief in sustainability within our company's practices creates a focus on client success and ... This position is not a project management or project controls role . Instead, the Power Controls ...

Premier Service

Account Manager

West Chicago, IL · On-site

$80K - $150K/yr

  • Medical

  • Retirement

  • PTO

Support accounts receivable and internal team collaboration Success Metrics * High client retention ... Proficiency in CRM systems and Microsoft Office * Valid driver's license with local travel required ...

Premier Service

Account Manager

West Chicago, IL · On-site

$80K - $150K/yr

  • Medical

  • Retirement

  • PTO

Support accounts receivable and internal team collaboration Success Metrics * High client retention ... Proficiency in CRM systems and Microsoft Office * Valid driver's license with local travel required ...

Premier Service

Account Manager

West Chicago, IL

$80K - $150K/yr

  • Medical

  • Retirement

  • PTO

Support accounts receivable and internal team collaboration Success Metrics * High client retention ... Proficiency in CRM systems and Microsoft Office * Valid driver's license with local travel required ...

Servbank

Treasury Relationship Manager

Oswego, IL · On-site

$75K - $130K/yr

Your focus will be integral to the success of our Commercial Banking Division, particularly in enhancing Treasury Management services and facilitating client onboarding. Leveraging your deep ...

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in DeKalb, IL

Client Success Manager information

See DeKalb, IL salary details

$31.9K

$81.5K

$137.4K

How much do client success manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client success manager in DeKalb, IL is $81,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,400.00 and $97,200.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in DeKalb, IL look for?

The top searched job categories for Client Success Manager jobs in DeKalb, IL are:

What cities near DeKalb, IL are hiring for Client Success Manager jobs?

Cities near DeKalb, IL with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in DeKalb, IL as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $81,527 per year, or $39.2 per hour.

Electrical Engineer - Medium/High Voltage

Hansoninc

Rockford, IL • On-site, Remote

$95K - $160K/yr

Full-time

Medical, Retirement

Re-posted 27 days ago

Job description

Hanson Values

Integrity | Commitment | Quality | Relationships | Innovation

If you're looking for a firm that encourages innovative thinking and challenges you every day, with an opportunity to learn and advance, a career at Hanson is right for you. The belief in sustainability within our company's practices creates a focus on client success and partnerships that are important to our communities and our environment.

A Day in the Life of an Electrical Engineer- Medium/High Voltageat Hanson. This role requires licensure as a Professional Engineer (PE) or the ability to obtain licensure within six months.

Here'sa snapshot of some of the tasks you may perform in this role:

  • Design medium- and high-voltage power distributionand management systems for renewable energy projects such as solar, wind, BESS,EV charging, and microgrids.

  • Traditional transmissionand distributiondesign, both underground and overhead.

  • Prepare specifications, calculations, drawings, and full construction packages for complex electrical systems and equipment ranging from 15kV up to200kV, including three-line diagrams, substation layouts, grounding design, protection studies, and sag/tension analyses.

  • Conduct quality assurance and quality control reviews to ensure compliance with corporate, national, and client standards.

  • Provide technical support to field personnel for medium- and high-voltage collection systems, substations, and transmission equipment up to200kV.

  • Perform electrical studies including short-circuit, arc flash, load flow, power factor, relay coordination, capacity analysis, reliability analysis, and ampacity calculations.

  • Troubleshoot electrical equipment issues within supported renewable energy facilities.

  • Collaborate with multidisciplinary teams-such as civil and structural engineers-and remotely coordinate with colleagues across multiple offices.

  • Conduct due diligence, feasibility, conceptual design studies, and inverter-based resource (IBR) interconnection studies; prepare utility master plan reports.

  • Participate in project management tasks, including client meetings, system design coordination, equipment selection, technical specification development, shop drawing review, and construction administration.

  • Mentor engineering and design personnel within the Power Market team.

  • Travel occasionally for client meetings, field reviews, and project assignments, with flexibility to work extended hours when project deadlines require.

  • Perform otherduties asassigned by market principals and project managers.

WhatWe'reLooking For

We feel the following qualifications would set you up for success in this role:

Skills:

  • Proficiencywith Microsoft Office; familiarity with AutoCAD, MicroStation,Geographic Information Systems (GIS)and/or PLS-CADD.

  • Experience using power analysis software such asEasyPower, ETAP, or SKM Power Tools.

  • Familiarity with voltage drop, fault current, and arc flash analysis tools (EDR,EasyPower, ETAP, SKM).

  • Knowledge of CDGESsoftware;experience withGIS (Gas Insulated Switchgear)andSynergiis a plus.

  • Ability to communicate complex technical concepts clearly to engineers, clients, and stakeholders.

  • Strong time management skills with the ability to prioritize, handle conflicting deadlines, andmaintainattention to detail.

  • Strong relationship-building skills and the ability to work both independently and collaboratively.

  • Ability to meet all pre-employment requirements, including background checks, drug screening, and MVR review as applicable.

Education/Experience:

  • Bachelor of Science in Electrical Engineering.

  • Licensure as a Professional Engineer (PE) or the ability to obtain licensure within six months.

  • Minimum of5years of experience in consulting with a focus on medium- and high-voltage power system design.

  • Demonstrated experience preparing electrical construction drawings, specifications, submittal reviews, and providing construction administration for power projects.

  • Preferred but notrequired:graduatedegree, professional registrations, technical research, or publication experience.

  • General Contractor License a plus

Salary Range: $95,000 - $160,000, based on experience

Benefits

Our focus on people means we offer a generous benefits program to help you create a solid foundation for health and security throughout your career, including:

  • Competitive compensation
  • Performance bonuses
  • 401(k) with matching contribution
  • Employee Stock Ownership Plan
  • Comprehensive health & well-being plans
  • Financial wellness plans
  • Work-life balance programs

Want to know more? Visitour benefits pagefor all the details.

Culture

We understand that selecting a job is about more than the day-to-day tasks. It's important to feel like you belong and safe to grow and progress along your career path. You'll find that at Hanson. We have an inclusive, diverse workforce awaiting to connect with you and numerous opportunities to cultivate your career, including:

  • Monthly educational webinars
  • Leadership training
  • Lunch & learn development sessions
  • 24/7 access to thousands of skill-building courses
  • Mentorship opportunities
  • Award-winning internship program
  • Employee recognition
  • And so much more!

AN EQUAL OPPORTUNITY EEO - EMPLOYER

We do not accept unsolicited resumesfrom recruiters or agencies/staffing firms.Resumesare only accepted from recruiters and agency/staffing firms if a signed agreement is in place at the inception of the recruiting effort and authorized for a specified position.

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