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Client Success Manager Jobs in Conway, SC (NOW HIRING)

360clean

Account Manager

North Myrtle Beach, SC · On-site

$40K - $47K/yr

... Success Looks Like: * High client retention and satisfaction across all assigned accounts ... management purposes only. 360Brands, Inc. is NOT the employer seeking help. The only employer is ...

Ccs-Facility-Services-8

Project Manager

Red Hill, SC · On-site

$73 - $83/hr

... client relationships.Adhere to facility and company security and safety protocols, ensuring a safe ... We believe that employing a diverse workforce is central to our success and we make recruiting ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Conway, SC

Client Success Manager information

See Conway, SC salary details

$27.7K

$70.8K

$119.4K

How much do client success manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client success manager in Conway, SC is $70,850.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $84,400.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Conway, SC look for?

The top searched job categories for Client Success Manager jobs in Conway, SC are:

What cities near Conway, SC are hiring for Client Success Manager jobs?

Cities near Conway, SC with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Conway, SC as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $70,850 per year, or $34.1 per hour.

Account Manager

360clean

North Myrtle Beach, SC • On-site

$40K - $47K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Job Title: Account Manager
Location: North/ Myrtle Beach SC
Company: 360clean
Position Overview:
The Account Manager is responsible for overseeing day-to-day operations, client satisfaction, and service quality across assigned accounts. This role serves as the primary point of contact for customers, ensuring consistent communication, proactive problem-solving, and high service standards. The Account Manager will also support staffing, inspections, and operational execution to ensure long-term client retention and growth.
Schedule:
This role requires a flexible schedule to support evening operations, typically working either 2:00 PM - 11:00 PM or 3:00 PM - 12:00 AM. Occasional daytime availability may be needed for client meetings and onboarding.
Key Responsibilities:
  • Serve as the primary point of contact for all assigned client accounts
  • Build and maintain strong client relationships through regular communication and site visits
  • Conduct routine quality control inspections during evening service hours
  • Address and resolve client concerns within a timely manner
  • Coordinate onboarding of new accounts, including walkthroughs, key collection, and service setup
  • Manage and support cleaning staff and subcontractors across assigned accounts
  • Assist with recruiting, interviewing, and onboarding of new cleaners as needed
  • Ensure proper staffing coverage for all scheduled services
  • Monitor service performance and implement improvements where needed
  • Maintain accurate documentation of inspections, client interactions, and service updates
  • Support monthly and quarterly client meetings and reporting
  • Collaborate with leadership on operational improvements and account growth opportunities

Qualifications:
  • 2+ years of experience in account management, operations, or service-based industries
  • Strong communication and relationship-building skills
  • Highly organized with the ability to manage multiple accounts and priorities
  • Problem-solver with a proactive and solutions-oriented mindset
  • Ability to work evening hours consistently
  • Experience in janitorial, facilities management, or service industry preferred but not required

Compensation & Benefits:
  • Salary: $40,000 - $47,000 annually
  • Health insurance included
  • Gas stipend provided
  • Performance-based bonus opportunities
  • Eligibility for expanded benefits package after 6-9 months
  • Growth opportunities within a rapidly expanding multi-market organization

What Success Looks Like:
  • High client retention and satisfaction across all assigned accounts
  • Consistent service quality with minimal issues or complaints
  • Strong team stability and staffing coverage
  • Proactive communication and ownership of all assigned accounts

Why Join Us:
At 360clean, we are building a best-in-class commercial cleaning organization with a focus on systems, people, and long-term growth. This role offers the opportunity to be part of a fast-growing company with strong leadership, clear expectations, and real advancement potential.
Compensation: $40,000.00 - $47,000.00 per year
At 360clean, we take great pride in building a culture that embraces everyone like family. Our franchisees are looking for reliable and trustworthy individuals who take pride in their work. If this sounds like you, a career with an independently owned and operated 360clean franchise could be a great fit for you.
Notice
360Brands, Inc. is the franchisor of the 360clean® franchised system. Each 360clean® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, 360Brands, Inc. lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. 360Brands, Inc. is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent 360clean® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither 360Brands, Inc. ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. 360Brands, Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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