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Client Success Manager Jobs in Cologne, MN (NOW HIRING)

JAMF Software LLC

Customer Success Manager

Minneapolis, MN · On-site

$64K - $119K/yr

Minimum Education Required HS Diploma / GED Degree (Required) Minimum Experience Required 3-5+ years in Customer Success or Account Management within a SaaS environment; Proven experience managing ...

Recast Software

Customer Success Manager

Minneapolis, MN · On-site

$90K/mo

We are looking for a Customer Success Manager to own the relationships of a wide variety of customers. You'll build relationships with key customers and create playbooks to drive the success of our ...

Shield

Senior Account Manager

MN · On-site +1

$77K - $85K/yr

This role is part of a newly established Client Success department being built from the ground up ... M records, activity logs, and account health scores in HubSpot • Surface upsell and cross-sell ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Cologne, MN

Client Success Manager information

See Cologne, MN salary details

$34.4K

$88K

$148.4K

How much do client success manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for client success manager in Cologne, MN is $88,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,100.00 and $104,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs

What cities near Cologne, MN are hiring for Client Success Manager jobs?

Cities near Cologne, MN with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Cologne, MN as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $88,025 per year, or $42.3 per hour.

Customer Success Manager

JAMF Software LLC

Minneapolis, MN • On-site

$64K - $119K/yr

Other

Posted 11 days ago

Job description

Job Duties

What you can expect to do in this role:

• Serve as the primary post-sale point of contact for assigned accounts, acting as a trusted advisor on Apple device management and security.

• Build and maintain executive-level and operational relationships with key stakeholders.

• Lead strategic account reviews, health checks, and planning sessions aligned to customer goals.

• Drive adoption and maturity of Jamf solutions to achieve measurable customer outcomes.

• Own and facilitate the full renewal process for CS-Owned accounts, including forecasting, quoting, negotiating, and closing renewal opportunities.

• Partner with Sales and Technical counterparts to identify upsell/cross-sell opportunities and support expansion strategies.

• Maintain accurate records in CRM and Customer Success platforms (Salesforce, Gainsight).

Minimum Education Required

HS Diploma / GED Degree (Required)

Minimum Experience Required

3-5+ years in Customer Success or Account Management within a SaaS environment; Proven experience managing enterprise or mid-market accounts with complex needs; Familiarity with Apple ecosystems and enterprise IT workflows; Strong understanding of SaaS lifecycle, renewals, and customer health metrics; Excellent communication and negotiation skills.

Shift

First (Day)

Number of Openings

1

Compensation

$64,340.00 - $119,000.00 / Annually

Postal Code

55401

Job Type

Full Time

Place of Work

Hybrid

Requisition ID

6122454004

Job Benefits

No Benefits specified

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