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Client Success Manager Jobs in Cologne, MN (NOW HIRING)

Procare HR

Client Success Manager

Hopkins, MN · Remote

Join ProCare HR as a Client Success Manager! At Procare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer ...

Procare HR

Client Success Manager

Minnetonka, MN · On-site +1

$85K - $100K/yr

Join ProCare HR as a Client Success Manager! At Procare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer ...

NAMSA

Client Success Program Manager

Minneapolis, MN · On-site

$75K/yr

Engage as an active member of the Global Client Success team to troubleshoot system issues ... Proven ability to manage multiple priorities in a matrixed environment. Skilled problemsolver able ...

Jamf

Customer Success Manager

Minneapolis, MN · On-site

Customer Success Manager At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Cologne, MN

Client Success Manager information

See Cologne, MN salary details

$34.4K

$88K

$148.4K

How much do client success manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for client success manager in Cologne, MN is $88,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,100.00 and $104,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs

What cities near Cologne, MN are hiring for Client Success Manager jobs?

Cities near Cologne, MN with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Cologne, MN as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $88,025 per year, or $42.3 per hour.

Client Success Manager

Procare HR

Hopkins, MN • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Note: This is a fully remote opportunity with occasional travel requirements!
Join ProCare HR as a Client Success Manager!

At Procare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer comprehensive HR services, including payroll processing, benefits administration, workers compensation management, and general HR support. Our core values drive our culture, emphasizing positivity, curiosity, accountability, gratitude, and growth.
Your Impact: 
As a Client Success Manager at ProcareHR, you'll be the primary point of contact for your clients, managing accounts, overseeing data and services, and ensuring they have the support they need. You’ll assist clients in maximizing their HRIS systems, especially UKG Ready, while helping them streamline HR operations.
 

Why Join Us: 
  • Salary Range is $85,000-$100,000/yr | Credit given for experience
  • Great Benefits Available
  • Fully Remote Opportunity

What You’ll Contribute:
  • Lead client relationships from onboarding through optimization
  • Troubleshoot HRIS, payroll, and compliance issues unique to senior living
  • Collaborate internally to improve service and client outcomes
  • Partner with clients to ensure satisfaction and long-term retention.

What We're Looking For: 
  • Bachelor’s degree in Business Administration, Human Resources, or related field.
  • Minimum 3 years of experience in client/account management.
  • Minimum 3 years of HR-related experience (payroll, benefits, HRIS).
  • Experience working with senior living providers (2+ years strongly preferred).
  • Proven UKG Ready configuration and optimization experience preferred
  • CRM experience (Salesforce preferred).
  • Prior experience in PEO/HR Shared Services (preferred).


Benefits Available: 

  • Health insurance with company paid premium for employee only coverage
  • FSA and HSA options available 
  • Company paid dental insurance for employee only coverage
  • Company paid life insurance
  • Company paid short- and long-term disability insurance
  • A 401K plan with company match and safe harbor contribution
  • Paid Time Off
  • Additional ancillary benefits including Vision, Critical Illness, Voluntary Life/AD&D, and Accident 
Join us in reshaping the future of HR services!

To apply, please complete the required questionnaire. We accept applications on a rolling basis.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.

Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. If you are an applicant from California, please review this notice.

E-Verify Participation
Procare HR participates in E-Verify.
This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

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