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Client Success Manager Jobs in Clover, SC (NOW HIRING)

botsplash

Client Success Associate

Charlotte, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Success Associate US - Charlotte Business Team Full time Salary We are seeking a passionate ... Manage support inquiries and tickets * Work closely with the Dev/Product team to prepare a roadmap

Circana

Client Success Director (AI)

Denver, NC · Remote

... success of Emiri client deployments. This role bridges product support, user experience, and ... managing communication between users, client service teams, and product development. Job ...

Townsquare Interactive

Customer Success Lead

Charlotte, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Lead - Townsquare Interactive Location: In-office role at our Uptown Charlotte ... Managing a queue of client tickets, including BMP (Business Management Platform) inquiries and ...

Townsquare Interactive

Customer Success Lead

Charlotte, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Lead - Townsquare Interactive Location: In-office role at our Uptown Charlotte ... Managing a queue of client tickets, including BMP (Business Management Platform) inquiries and ...

Townsquare Interactive

Customer Success Lead

Charlotte, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Lead - Townsquare Interactive Location: In-office role at our Uptown Charlotte ... Managing a queue of client tickets, including BMP (Business Management Platform) inquiries and ...

Q2

Senior Customer Success Manager

Charlotte, NC · On-site

  • Medical

Manage client renewals for assigned accounts, including using the renewal event to assess client's current state and determine additional needs that could be addressed by PrecisionLender/Q2 * Prepare ...

New

Q2

Senior Customer Success Manager

Charlotte, NC · On-site

  • Medical

Manage client renewals for assigned accounts, including using the renewal event to assess client's current state and determine additional needs that could be addressed by PrecisionLender/Q2 * Prepare ...

New

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Clover, SC

Client Success Manager information

See Clover, SC salary details

$27.9K

$71.3K

$120.1K

How much do client success manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client success manager in Clover, SC is $71,259.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $84,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Clover, SC look for?

The top searched job categories for Client Success Manager jobs in Clover, SC are:

What cities near Clover, SC are hiring for Client Success Manager jobs?

Cities near Clover, SC with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Clover, SC as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $71,259 per year, or $34.3 per hour.

Client Success Associate

botsplash

Charlotte, NC • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Client Success Associate

US - Charlotte

Business Team

Full time

Salary

Job Description

We are seeking a passionate, driven, and customer-focused Client Success Associate to join our growing team. Botsplash partners with clients across the lending, fintech, and automotive industries, helping them deliver best-in-class digital engagement experiences.

The ideal candidate is someone who genuinely enjoys working with customers, thrives on solving problems, and is motivated to uncover opportunities that help clients grow. This role will play a key part in building strong, long-term relationships by serving as a trusted point of contact, guiding customers through platform best practices, and helping resolve issues alongside our internal teams.

If you're enthusiastic about technology, energized by client interaction, and excited to make an impact, we'd love to meet you.

Responsibilities
  • Guide new customers through implementation and training, ensuring their success with Botsplash
  • Ability to act as a consultant, provide tailored solutions, and handle conflict resolution.
  • Attend weekly client calls and review performance metrics
  • Act as the voice of the customer by relaying feedback and pain points
  • Create reports to show progress and inform strategy.
  • Monitor customer health and progress, identify risks of churn
  • Manage support inquiries and tickets
  • Work closely with the Dev/Product team to prepare a roadmap
  • Understand and implement client API integrations and assist with API integration projects
  • Look for opportunities for account growth through upselling or cross-selling.
Requirements
  • Hands on with technology change requests and system setup
  • Strong verbal and written communication skills
  • Strong research and analytical skills and problem-solving ability
  • Must be responsive, pro-active, enthusiastic, and adaptable
  • Genuine interest in technology and business with the desire to learn more
  • Previous internship experience in related role is a plus
Benefits
  • Medical, Dental, Vision and Life Insurance
  • Training and Education Allowance
  • Paid time off
  • Company observed Federal Holidays
  • 401K plan with matching
About Botsplash

At Botsplash, our goal is to help our enterprise clients "Be Where Their Customers Are". Our Software-as-a-Service platform helps businesses manage conversations and engagements with their customers across multiple digital channels – SMS, Website Chat, Facebook, Video and others. We are a bootstrapped, profitable company and located in the Charlotte, NC area. Our clients are in Fintech, Lending, Insurance, Education and Auto industries.

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