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Client Success Manager Jobs in Chester, VA (NOW HIRING)

MCI Careers

Client Services Manager

Richmond, VA · On-site

Proven success in managing client relationships and meeting performance targets. * Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). * Experience with CRM or workforce management tools ...

MCI Careers

Client Services Manager

Richmond, VA

Proven success in managing client relationships and meeting performance targets. * Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). * Experience with CRM or workforce management tools ...

MCI Careers

Client Services Manager

Richmond, VA · On-site

Proven success in managing client relationships and meeting performance targets. * Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). * Experience with CRM or workforce management tools ...

Franklin Covey

Mid-Market Client Partner

Richmond, VA · On-site

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...

RemX

Be Seen First

Client Relations Manager

Richmond, VA · On-site

$75K/yr

RemX is seeking a service-driven onsite Client Relations Manager to lead day-to-day workplace ... the key to long term success. We are an equal opportunity employer. We evaluate qualified ...

NTT DATA Services

Azure Project Manager

Richmond, VA · On-site +1

$88K - $132K/yr

Partner with client stakeholders to define business requirements, project scope, and success ... Manage project financials, including budgeting, forecasting, and cost optimization * Identify ...

NTT DATA Services

Azure Project Manager

Richmond, VA · On-site

$88K - $132K/yr

Partner with client stakeholders to define business requirements, project scope, and success ... Manage project financials, including budgeting, forecasting, and cost optimization * Identify ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Chester, VA

Client Success Manager information

See Chester, VA salary details

$29.9K

$76.4K

$128.8K

How much do client success manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client success manager in Chester, VA is $76,437.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,800.00 and $91,100.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Chester, VA?

The most popular types of Client Success jobs in Chester, VA are:

What job categories do people searching Client Success Manager jobs in Chester, VA look for?

The top searched job categories for Client Success Manager jobs in Chester, VA are:

What cities near Chester, VA are hiring for Client Success Manager jobs?

Cities near Chester, VA with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Chester, VA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $76,437 per year, or $36.7 per hour.

Future Opportunities: Join Our Team!

Foster Made

Richmond, VA • On-site, Remote

Full-time

Re-posted 2 days ago

Job description

Work at Foster MadeOverview:

Whether you're a developer, designer, project manager, or sales professional, Foster Made is always looking to connect with the best and brightest. Although we don't currently have any openings, we anticipate expanding our team in the not-so-distant future.

Submit your information now, and be at the top of our list when the time comes to hire!

About Us:

We're on a mission to deliver exceptional digital experiences.

Foster Made is a boutique design and development agency based in Richmond, VA. We specialize in building MACH-first digital solutions for forward-thinking brands. Our team is made up of developers, designers, project managers, and more - all with a passion for people and technology.

About MACH

Our Work

Our Team

Our Values

Our eight core values guide us in all we do. They shape our culture, influence our decision-making, and inspire us to be better and do more for each other, and ourselves.

See if our values resonate with you!

  1. People come first.
  2. Client success is our success.
  3. Be great, strive to be greater.
  4. Help each other grow.
  5. Innovation through inclusivity.
  6. Transparency builds trust.
  7. Nurture healthy relationships.
  8. Details matter.

Read More

Apply Now

Like what you hear? Consider applying now. We'll carefully review your information and keep it on file for upcoming roles. If your skills align with an opening, we will reach out to you for further action. We thank you for your interest in Foster Made.


    Employment Type: OTHER

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