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Client Success Manager Jobs in Chester, VA (NOW HIRING)

Acxiom

Customer Success Manager - Adobe

Richmond, VA · On-site

Client Relationship Leader/Driver * Proven ability to work independently to understand client business objectives, success criteria, and value realization opportunities * Able to drive the ...

New

Marketviewedu

Director of Client Success

Richmond, VA · On-site

$80 - $100/hr

... to join our client success team in support of our college and university clients' success ... Exceptional time management skills * Desire to be curious and willingness to learn by asking ...

MARKETview

Director of Client Success

Richmond, VA

$100K - $110K/yr

... to join our client success team in support of our college and university clients' success ... Exceptional time management skills * Desire to be curious and willingness to learn by asking ...

MARKETview

Director of Client Success

Richmond, VA · On-site

$100K - $110K/yr

... to join our client success team in support of our college and university clients' success ... Exceptional time management skills * Desire to be curious and willingness to learn by asking ...

Wolters Kluwer

Customer Success Manager

Glen Allen, VA · On-site

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

Wolters Kluwer

Customer Success Manager

Glen Allen, VA · On-site

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

Wolters Kluwer

Customer Success Manager

Glen Allen, VA · On-site

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

EverDriven

Customer Success Manager

Richmond, VA · Remote

The Customer Success Manager is essential for driving growth and supporting customers and school ... This role involves developing strong client relationships, understanding their needs, and ...

Cleo

Customer Success Manager

Richmond, VA · On-site

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

Cobb Technologies

Customer Success Manager

Glen Allen, VA · On-site

$60 - $80/hr

Cobb Technologies is seeking a motivated and detail-oriented Customer Success Manager to serve as the primary point of contact for an assigned group of business customers. This position plays a vital ...

Vontier

Lead Customer Success Manager

Richmond, VA · On-site

$96K - $124K/yr

We are looking for a dynamic and strategic Senior Customer Success Manager to join our growing team -- someone who thrives at the intersection of technology, business strategy, and relationship ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Chester, VA

Client Success Manager information

See Chester, VA salary details

$29.9K

$76.4K

$128.8K

How much do client success manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client success manager in Chester, VA is $76,437.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,800.00 and $91,100.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Chester, VA?

The most popular types of Client Success jobs in Chester, VA are:

What job categories do people searching Client Success Manager jobs in Chester, VA look for?

The top searched job categories for Client Success Manager jobs in Chester, VA are:

What cities near Chester, VA are hiring for Client Success Manager jobs?

Cities near Chester, VA with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Chester, VA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $76,437 per year, or $36.7 per hour.

Client Success Manager

Globe Life: Moore Organizations

Richmond, VA • On-site

Full-time

Posted 27 days ago

Job description

◾Educate union and credit union members on the value of life insurance and basic financial literacy

◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling)

◾Provide tailored coverage recommendations that meet each family's needs

◾Build and manage your own client portfolio with guidance from experienced mentors

◾Track performance and progress using our internal systems and support tools

◾Represent the values of Service Over Sales, putting clients’ well-being first

◾Participate in incentive programs, team competitions, and leadership summits

◾At least 18 years old and legally authorized to work in the U.S.

◾Able to pass a background check

◾Tech-savvy and comfortable using Zoom and digital tools

◾Motivated to learn, grow, and help others

◾Strong communicator with an interest in finance, education, or social impact

◾Experience in leadership, customer service, or peer mentoring is a plus

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