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Client Success Manager Jobs in Berkeley, CA (NOW HIRING)

Zifo

Customer Success Manager

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager Role Summary We are looking for an individual who demonstrates strong ... Work closely with Client Partners and/or own the response to RFP's and work collaboratively with ...

JetInsight

Operator Success Manager

San Mateo, CA · On-site

Operator Success Manager Remote (United States continental 48) / San Mateo, California, United States JetInsight's best-in-class quoting and fleet management software helps aircraft charter operators ...

Robert Half

Customer Success Manager

Hayward, CA · On-site

$80K - $85K/yr

We are looking for a Customer Success Manager to support a portfolio of government contracted ... This role focuses on strengthening client relationships, guiding accounts through the full-service ...

Bee Genius

Customer Success Manager

Oakland, CA · On-site

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...

JetInsight

Operator Success Manager

San Mateo, CA · On-site +1

We are looking for an Operator Success Manager (Customer Success Manager) to help proactively support and engage our rapidly-growing number of charter operators. You will serve as a trusted advisor ...

Mathnasium

Customer Success Manager

Redwood City, CA · On-site

$25/hr

  • Retirement

The ideal Customer Success Manager will possess exceptional communication, leadership ... Your role will be centered around delivering a superior client experience, and you will be ...

Campfire

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager at Campfire As a Customer Success Manager at Campfire, you will own a portfolio of customers and be responsible for driving adoption, retention, and long-term success. You ...

Factory

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager Responsibilities We are hiring an Enterprise Customer Success Manager to work with our most strategic accounts and help scale their adoption, enablement and usage of Factory.

BackOps

Customer Success Manager

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Success Manager BackOps is at the forefront of supply chain intelligence, leveraging advanced AI to optimize logistics processes. Our solutions empower logistics teams to maximize efficiency ...

Verily

Customer Success Manager, Workbench

San Bruno, CA · On-site

$110K - $165K/yr

Customer Success Manager Verily is actively seeking a Customer Success Manager for key accounts ... Build trusted relationships with client executives and key stakeholders to understand strategic ...

Factory

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager Responsibilities We are hiring an Enterprise Customer Success Manager to work with our most strategic accounts and help scale their adoption, enablement and usage of Factory.

Bland

Partner Success Manager

San Francisco, CA · On-site

$140K - $180K/yr

Partner Success Manager About Bland AI Bland AI is the voice AI platform built for enterprises with high-volume, complex call center operations. Founded by Sobhan Nejad and Isaiah Granet in San ...

Box

Customer Success Manager

San Francisco, CA · On-site

Who You Are * 2+ years of customer success, account management, or related client-facing experience managing a book of business. * Proven track record of ownership and proactive problem-solving that ...

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Showing results 41-60

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Berkeley, CA

Client Success Manager information

See Berkeley, CA salary details

$39.8K

$101.7K

$171.4K

How much do client success manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client success manager in Berkeley, CA is $101,707.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,900.00 and $121,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs

What are popular job titles related to Client Success Manager jobs in Berkeley, CA?

For Client Success Manager jobs in Berkeley, CA, the most frequently searched job titles are:

What job categories do people searching Client Success Manager jobs in Berkeley, CA look for?

The top searched job categories for Client Success Manager jobs in Berkeley, CA are:

What cities near Berkeley, CA are hiring for Client Success Manager jobs?

Cities near Berkeley, CA with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Berkeley, CA as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $101,707 per year, or $48.9 per hour.

Customer Success Manager

Zifo

San Francisco, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Location: San Francisco, CA
**This role is not eligible for relocation assistance**
Background
Zifo is seeking a Customer Success Manager (CSM) to join our commercial team in the South San Francisco region. This position will be responsible for conducting account mining activities with Enterprise Pharmaceutical/Biotech/Life science companies.
Customer Success Manager Role Summary
We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the revenue pipeline within the customer portfolio, and fosters successful, long-term partnerships with our clients.
Core Responsibilities
  • Partner with Customer Success and Delivery teams in kick starting engagement with new Customers/business areas/products.
  • Understand Customer's tangible and intangible expectations, requirements and ensure they are delivered by Zifo
  • Manage the Engagement with Customers and Zifo's internal teams, in alignment with Zifo's culture and values
  • Partner with Service Delivery Management teams in Zifo to ensure transition of projects from Account Mining to Project execution
  • Perform active Account Mining by expanding relationships beyond the current set of Customer contacts/business groups and work with the Client Partner on the business plan for success
  • Be the Zifo Champion for Requests for Proposals from Customers; Work closely with Client Partners and/or own the response to RFP's and work collaboratively with cross-functional stakeholders from Zifo including but not limited to Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter Experts etc., across geographies
  • Identify and propose Value Adds, means to realize and ROI for the Customer
  • Be accountable for the successful business outcomes as part of the relationship between Zifo and Customer organization
  • Establish and nurture relationships with Customers, convert them to Zifo Champions and build rapport with multiple stakeholders within our customer portfolio
  • Ensure Zifo's ongoing business with Customers are renewed as appropriate
  • Be responsible for Steering Committee meetings and presentations with Customer Leadership by working closely with Zifo's Executive Leadership teams
  • Provide insights into industry trends and share consultative inputs with Customers
  • Proactively suggest best practices internally in Zifo and with Customer interactions in the spirit of ongoing improvements and excellence

Requirements
Required Skills & Experience
  • 2+ years of Customer Success Management / Account Management experience at a Software Services company/Product company or 3+ years of consulting experience for Life Sciences
  • Strong project management abilities, written and verbal communication skills, and presentation capabilities
  • Detail oriented and ability to do multi-tasking at various levels; Self-starter and ability to prioritize critical tasks daily
  • High attention to detail organization skills and a team player
  • Must be willing to juggle many things at once and prioritize effectively.
  • Must be an Influential person, build and nurture rapport with customers, drive them towards desired actions, and challenge them when appropriate

Benefits
CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies.
We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability.
We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.
If you share these sentiments and are prepared for the atypical, then Zifo is your calling!
Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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