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Client Success Manager Jobs in Andover, MN (NOW HIRING)

Customer Success Manager

Edina, MN · On-site

$60 - $70/hr

Job Category Customer Success, Account Management, Client Relations * Industry SaaS, Sports Technology, Sports & Recreation * Employee Type Full Time Exempt * Required Degree 4 Year Degree * Manage ...

The Customer Success Manager directly contributes to client improvement, resulting in higher client retention and team/company growth. Your concise, relevant, and clear communication across ...

The Customer Success Manager directly contributes to client improvement, resulting in higher client retention and team/company growth. Your concise, relevant, and clear communication across Netrio ...

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

Showing results 21-40

Client Success Manager information

See Andover, MN salary details

$33.6K

$85.8K

$144.5K

How much do client success manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client success manager in Andover, MN is $85,761.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,400.00 and $102,200.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Andover, MN?

The most popular types of Client Success jobs in Andover, MN are:

What are popular job titles related to Client Success Manager jobs in Andover, MN?

For Client Success Manager jobs in Andover, MN, the most frequently searched job titles are:

What job categories do people searching Client Success Manager jobs in Andover, MN look for?

The top searched job categories for Client Success Manager jobs in Andover, MN are:

What cities near Andover, MN are hiring for Client Success Manager jobs?

Cities near Andover, MN with the most Client Success Manager job openings:

Infographic showing various Client Success Manager job openings in Andover, MN as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $85,761 per year, or $41.2 per hour.

Client Success Specialist

White House Custom Colour

Eagan, MN • On-site

$58K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Job description

WHCC - check us out on YouTube!
We are a family-run professional photographic, press, and fine art printing lab. Our goal is to make printing, producing, and reselling products seamless and enjoyable for our clients. As a production-focused company, we employ hundreds of experts who hand-craft our products here in the Twin Cities.
POSITION SUMMARY
The Client Success Specialist serves as a trusted partner to members of the WHCC Client Success Program. Providing personalized support, strategic guidance, and proactive communication that help clients grow while strengthening long-term relationships with WHCC.
This role collaborates closely with Customer Service, Marketing, Product, Manufacturing, and Leadership to advocate for client needs, improve the overall customer experience, and ensure WHCC continues to deliver industry-leading products and services.
Our client success team is dedicated to helping professional photographers build thriving businesses and deliver an exceptional, concierge-level client experience.
CORE JOB RESPONSIBILITIES
  • Build and maintain strong relationships with assigned Client Success Program members via email, phone, virtual meetings, and occasional in-person visits
  • Deliver concierge-level service by understanding each client's business goals and recommending solutions that help them succeed
  • Serve as the primary point of contact for assigned accounts, responding promptly and professionally to questions, opportunities, and challenges - building trust through proactive communication, not just reacting to requests
  • Monitor account activity, business trends, ordering patterns, and client feedback to identify opportunities that improve engagement, retention, and growth
  • Own tracking and reporting on CSP data and metrics, delivering insights and recommendations to retain and grow the membership
  • Help onboard new CSP members and assist clients with product education, workflow recommendations, and best practices
  • Partner with Marketing, Product, Customer Service, Manufacturing, and Engineering to advocate for client needs and coordinate solutions for complex requests and escalations
  • Assist in planning and hosting webinars, educational content, client meetings, and special events; support WHCC's presence at industry conferences, trade shows, and community events
  • Build educational emails, presentations, and other client-facing communications
  • Manage event sponsorship requests and maintain accurate client records and documentation

DESIRED SKILLS/EXPERIENCE/COMPETENCIES:
  • 2-5+ years of experience in Customer Success, Account Management, Customer Service, Marketing, or a related client-facing role
  • A friendly, approachable, and team-focused personality with excellent relationship-building and problem-solving abilities
  • Exceptional written and verbal communication skills
  • Proven ability to lead multiple account projects at one time while maintaining sharp attention to detail and meeting deadlines
  • Ability to work collaboratively across departments and on-site at our Eagan facility
  • Willingness to travel a few times per year (2-3 trade shows/industry events) plus occasional local events, and availability to occasionally entertain clients outside standard business hours (e.g., client dinners approximately once a month)
  • Comfortable using, or genuinely curious about, AI tools as a productivity asset
  • Experience in the photography or creative services industry preferred
  • Knowledge of WHCC / ProDPI product lines preferred
  • CRM or account management software experience a plus
  • Basic knowledge of email marketing platforms and basic Photoshop/design ability a plus
  • Experience in or enthusiasm for sales - comfortable identifying growth opportunities and having revenue-oriented conversations with clients - a plus
COMPENSATION
Annual salary range: $58,000 - $80,000, depending on qualifications and experience
BENEFITS
  • Paid time off
  • Health, Vision and Dental Insurance (available to full-time employees)
  • Life and AD&D Insurance Company Paid
  • Voluntary Life and AD&D
  • Long-term Disability Company Paid
  • 401k Matching
  • Health Spending Account
  • Employee Assistance Plan

Veterans are encouraged to apply! Hiring Immediately!
More questions? Send us an email at [email protected]
WHCC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.