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Client Success Manager Jobs in New Mexico (NOW HIRING)

Granola

Customer Success Manager

Santa Fe, NM · On-site

$90 - $140/hr

What We're Looking For Your background looks something like... * 4+ years in Customer Success (ideally 5+), with at least 2 years managing a consistent book of business at the same company throughout ...

Clayton Homes

Customer Success Manager

Albuquerque, NM · On-site

Customer Success Managers (CSM) are the frontline for all Clayton Home Building Group, building trusted business partnerships between our customers and our Home Building and Supply Facilities to ...

Vontier

Lead Customer Success Manager

Santa Fe, NM · On-site

$96K - $124K/yr

We are looking for a dynamic and strategic Senior Customer Success Manager to join our growing team -- someone who thrives at the intersection of technology, business strategy, and relationship ...

New

iCIMS

Senior Manager, Customer Success

Santa Fe, NM · On-site

Job Overview The Senior Manager, Customer Success is responsible for leading and scaling high-performing Customer Success teams that drive customer adoption, retention, value realization, and overall ...

Franklin Covey

Client Partner - Key

Santa Fe, NM · On-site

$280K/yr

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Key Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...

New

Global TekMed

Client Service Representative

Las Cruces, NM · On-site

$11.50 - $15.50/hr

... our CRM. * Showcasing an adeptness in understanding medical records, billing, and filing. * Assisting with the seamless flow of documents, processes, and strategies for client success.

Cardinal Health

Key Responsibilities Client Success, Consulting & Account Management * Manage a portfolio of approximately 15-18 specialty pharmacy, hospital, infusion, ambulatory care, and community health center ...

Entrust Datacard

Position Overview The Global VP, Customer Success will lead a globally distributed team of Customer Success Managers (CSMs) focused on accelerating customers' time to value, improving adoption, and ...

Franklin Covey

Mid-Market Client Partner

Santa Fe, NM · On-site

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in New Mexico

Client Success Manager information

See New Mexico salary details

$31.5K

$80.5K

$135.7K

How much do client success manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client success manager in New Mexico is $80,495.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $95,900.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in New Mexico?

The most popular types of Client Success jobs in New Mexico are:

What are popular job titles related to Client Success Manager jobs in New Mexico?

For Client Success Manager jobs in New Mexico, the most frequently searched job titles are:

What job categories do people searching Client Success Manager jobs in New Mexico look for?

The top searched job categories for Client Success Manager jobs in New Mexico are:

What cities in New Mexico are hiring for Client Success Manager jobs?

Cities in New Mexico with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in New Mexico as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $80,495 per year, or $38.7 per hour.

Customer Success Manager

Granola

Santa Fe, NM • On-site

$90 - $140/hr

Other

Posted 19 days ago

Key responsibilities

  • Own and manage a portfolio of enterprise accounts from onboarding through renewal and expansion.

  • Conduct high-touch onboarding sessions, including custom kickoffs with Sales and Recruitment.

  • Become a product expert and trusted advisor to help customers design workflows and implement AI-powered note-taking solutions.

Job description

About Granola

Hey! We're team Granola We're building the leading AI-powered notepad for people in back-to-back meetings, a product that's spreading through teams and redefining how knowledge is captured and used. We help teams turn messy call notes into structured insight, so they can spend more time focusing on what's important and less time on admin.

The Opportunity

We're growing our US Customer Success team and looking for our next CSM to join our founding US CSMs in San Francisco. You'll own a book of our highest-value enterprise accounts end-to-end, from onboarding through renewal and expansion. You'll be a core part of a small, ambitious team where your work directly impacts customer experience and our US GTM motion.

What You'll Do

  • Own and grow a book of business across business, enterprise, and high-potential accounts, from onboarding through renewal and expansion.

  • Run high-touch onboarding for strategic accounts, including custom kickoffs with Sales and Recruitment.

  • Become a deep product expert and trusted advisor to customers, helping them design workflows, best practices, and change management around AI-powered note-taking.

  • Take on technical ownership of AI integrations and setup (e.g., MCP-style integrations, AI tooling) as the product evolves.

  • Contribute to our CS playbook: processes, metrics, cadences, and how we segment and support accounts as we scale.

  • Collaborate closely with Sales, Product, and Leadership to bring customer insights into roadmap and go-to-market decisions.

What We're Looking For

Your background looks something like…

  • 4+ years in Customer Success (ideally 5+), with at least 2 years managing a consistent book of business at the same company throughout the post-sales lifecycle (onboarding, adoption, renewal / upsell).

  • Experience in PLG / high-velocity SaaS environments (think Intercom, HubSpot, or earlier-stage Monday.com/Asana-style products) rather than large, heavy enterprise motions.

  • Comfort working with modern SaaS and GTM stacks (e.g., Attio, Stripe, Juro, Omni). Experience with AI products & integrations is a strong plus.

  • US-based and able to work from our San Francisco office 5 days a week once we have one (no visa sponsorship available).

As a person you...

  • You're a builder: resourceful, self-sufficient, and excited to help shape CS processes, playbooks, and systems as we grow.

  • You're hungry and ambitious. You care about growth, impact, and taking on wide scope in a small team.

  • You're genuinely customer-obsessed: you build strong rapport, ask sharp discovery questions, and leave people feeling understood and supported.

  • You're curious about product and AI, and enjoy digging into how things work and pushing for deeper understanding.

  • You communicate clearly, collaborate well with Sales and Product, and are comfortable operating with ambiguity in a fast-moving startup.

Nice to have

  • Hands-on experience with AI tooling or integrations (e.g., MCP-style integrations, AI-powered workflows, or similar).

  • Experience at an earlier-stage company where you helped shape the CS function.

About the Opportunity

We are living in the most exciting time for tool builders since Engelbart's demo in 1968 and we want to assemble the best crew to build this future together. Our compensation philosophy is to hire the best people in the market and pay them accordingly with salary, variable, and equity.

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