Client Success Manager Ecommerce Jobs (NOW HIRING)

Role: Brand Manager -eCommerce
Location: Washington/Goodfield, IL Area
Work Arrangement: On-Site
Employment Type: Full-Time
Position Type: Individual Contributor

We are seeking a hands-on Brand Manager, eCommerce to manage marketplace sales operations and advertising performance across Amazon and other eCommerce platforms.

The ideal candidate will have hands-on Amazon Seller Central (3P) experience, strong knowledge of marketplace operations and Amazon Advertising, and the analytical ability to connect sales, advertising, inventory, pricing, and profitability at the SKU level.

This is an individual contributor role with no direct reports, offering significant growth potential for a high-performing eCommerce professional.

• Manage day-to-day Amazon Seller Central operations across U.S. and international marketplaces.

• Monitor listing health, account performance, pricing, Buy Box performance, and marketplace metrics.

• Optimize product listings, including titles, bullet points, descriptions, backend keywords, images, A+ Content, and Brand Stores.

• Execute digital shelf and SEO strategies to improve organic visibility and conversion.

• Manage product launches from keyword research and product detail page development through reviews and launch advertising.

• Analyze sales, traffic, conversion rates, competitive positioning, pricing, and marketplace trends.

• Manage Amazon account health, compliance, case management, and ASIN-related issues.

• Coordinate FBA inventory planning, shipment requirements, inventory allocation, and in-stock levels.

• Manage Amazon Vine, Subscribe & Save, deals, coupons, and promotional calendars.

• Support marketplace operations across Walmart Marketplace, Wayfair, and Shopify.

• Identify opportunities for assortment expansion, bundling, promotions, and marketplace growth.

• Manage and optimize Amazon Advertising campaigns, including:

  • Sponsored Products

  • Sponsored Brands

  • Sponsored Display

• Optimize campaigns based on ROAS, ACoS, TACoS, conversion rates, revenue, and contribution margin.

• Analyze advertising performance and optimize keywords, bids, budgets, targeting, and campaign structures.

• Support advertising strategies for new product launches.

• Conduct keyword harvesting, competitive targeting, and other marketplace advertising initiatives.

• Collaborate with marketing teams to align advertising, content, and promotional strategies.

• Support DSP strategy and execution as applicable.

• Monitor changes in Amazon advertising tools, formats, and marketplace best practices.

• Build and maintain eCommerce performance dashboards and reports.

• Track sales, advertising KPIs, revenue attribution, inventory, and SKU-level profitability.

• Partner with supply chain and forecasting teams to align inventory with sales and promotional plans.

• Collaborate with content and creative teams on product imagery, A+ Content, video, and Brand Store updates.

• Provide regular performance reports and recommendations to leadership.

• Support pricing and margin analysis.

• Evaluate the impact of pricing, promotions, advertising spend, and marketplace fees on profitability.

• Work with brand protection and legal teams on MAP compliance and unauthorized seller issues.

• Identify process improvements and develop scalable SOPs and workflows.

• 1-3 years of hands-on eCommerce experience.

• Meaningful experience working directly in Amazon Seller Central, preferably in a 3P environment.

• Strong understanding of Amazon marketplace operations, including:

  • Listing optimization

  • Pricing

  • Buy Box

  • FBA

  • Account health

  • Product launches

• Working knowledge of Amazon Advertising, including Sponsored Products, Sponsored Brands, and Sponsored Display.

• Strong analytical skills with the ability to translate marketplace data into actionable recommendations.

• Experience using Amazon analytics and reporting tools.

• Experience with eCommerce tools such as Helium 10, Jungle Scout, Amazon Brand Analytics, or similar platforms.

• Strong Excel and data-analysis capabilities.

• Highly detail-oriented, self-motivated, and comfortable working independently.

• Ability to work effectively in a fast-paced, entrepreneurial environment.

• Ability to work full-time onsite in the Washington/Goodfield, Illinois area.

• Experience with a private-label or branded consumer products company.

• Experience managing international Amazon marketplaces, including Canada, Mexico, UK, EU, or Australia.

• Experience with Walmart Marketplace, Wayfair, or Shopify.

• Experience with SKU-level P&L analysis and contribution margin.

• Experience in home and office products, furniture, consumer electronics, or other hard goods.

• Bachelor's degree in Business, Marketing, eCommerce, or a related field, or equivalent practical experience.

• Demonstrates strong ownership and accountability for marketplace performance.

• Comfortable working independently and making data-driven decisions.

• Able to identify problems and develop practical solutions.

• Comfortable working both in spreadsheets and directly within marketplace platforms.

• Strong commercial judgment and analytical thinking.

• Curious about the reasons behind performance trends, not just the numbers.

• Motivated by career growth and increasing responsibility.

This role offers a strong growth path for an eCommerce professional who demonstrates operational excellence, commercial judgment, and cross-functional leadership. Successful performance can lead to expanded responsibilities and potential people-management opportunities within 12-18 months.

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.