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Client Success Manager Ecommerce Jobs (NOW HIRING)

We are scaling fast, and we are looking for a Customer Success Manager who thrives on turning ... Lead key client meetings, including onboarding, performance reviews, and strategic check-ins.

Role Overview The Ecommerce Manager is responsible for the performance and day‑to‑day execution of the DTC ecommerce businesses for both Victorinox and Epicurean. This role supports the delivery ...

Summary The eCommerce Manager is responsible for the strategy, performance, and day-to-day operations of SHRM's digital commerce experience. This role ensures the eCommerce ecosystem supports ...

Position Overview The Ecommerce Manager is responsible for managing the company's online sales strategy. Reporting to the Director of eCommerce, you will work to optimize the performance of our ...

The E-commerce Manager is a key role leading the day-to-day operations of the e-commerce department. The manager is responsible for end to end campaign execution, setting up products for launch ...

Manager, Client Success

New York, NY · On-site

$115K - $125K/yr

... ecommerce brands and everyday consumers. Powered by next-generation technology and a vertically ... As a Client Success Manager at Veho, you will use your dynamic set of skills to build relationships ...

Purpose and Objective The Merchandising Manager, E-Commerce, will lead day-to-day merchandising ... Drive in-season optimization based on sales, inventory, conversion, and client behavior. * Lead the ...

Proven success managing eCommerce revenue, conversion optimization, and digital growth. * Experience with Shopify and modern eCommerce technology platforms. * Strong analytical, forecasting, and ...

As a Senior Customer Success Manager at ESW, you'll play a pivotal role in helping global brands ... Maintain deep expertise in global ecommerce, cross-border trade, industry innovation, and ESW ...

Proven success managing eCommerce across multiple channels and platforms. Knowledge, Skills, and Abilities * Deep understanding of CPG dynamics, shopper behavior, and omnichannel retail. * Strong ...

Client Success Manager Location: Tampa, Florida (Corporate Office) Employment Type: Full-Time ... Demonstrated proficiency with CRM systems (e.g., Salesforce, HubSpot). Experience using ...

Client Success Manager

Tampa, FL · On-site

$75K - $85K/yr

Client Success Manager Location: Tampa, Florida (Corporate Office) Employment Type: Full-Time ... e.g., Salesforce, HubSpot). • Experience using Conversational Intelligence tools (e.g., Gong ...

The Senior Manager, Ecommerce leads SET AActive's ecommerce strategy and digital growth, driving revenue, conversion, traffic, and customer experience. This role owns site merchandising, optimization ...

... e.g. custom reports, scripts, etc.) Prepares accurate daily/monthly/year end reporting and ... Client Success Management policy) Able to nimbly manage multiple clients, with high level of ...

The Senior Manager, Ecommerce leads SET Active's ecommerce strategy and digital growth, driving revenue, conversion, traffic, and customer experience. This role owns site merchandising, optimization ...

... e.g. custom reports, scripts, etc.) • Prepares accurate daily/monthly/year end reporting and ... Client Success Management policy) • Able to nimbly manage multiple clients, with high level of ...

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Client Success Manager Ecommerce information

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$32.5K

$83.1K

$140K

How much do client success manager ecommerce jobs pay per year?

As of Sep 11, 2026, the average yearly pay for client success manager ecommerce in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Client Success Manager Ecommerce jobs?

Cities with the most Client Success Manager Ecommerce job openings:

What states have the most Client Success Manager Ecommerce jobs?

States with the most job openings for Client Success Manager Ecommerce jobs include:

What are popular job titles related to Client Success Manager Ecommerce jobs?

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Infographic showing various Client Success Manager Ecommerce job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager (E-Commerce)

On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Job description

Are you passionate about building meaningful partner relationships and driving growth in the fast-paced world of E-Commerce? At TalentPop, we partner with hundreds of the world’s most exciting online brands to deliver white-glove support across Customer Experience, marketing, and operational strategy.

We are scaling fast, and we are looking for a Customer Success Manager who thrives on turning client challenges into long-term success stories. If you are a natural relationship-builder, love digging into data to unlock operational efficiency, and want to play a pivotal role in helping ambitious brands scale, this is the opportunity for you.

Application Code: CSM26

(Please include this code when prompted during your application so our hiring team can prioritize your profile.)

Location: Remote (US & Canada) / Hybrid (Costa Mesa, CA)

Job Type: Full-Time

What You Will Do
  • Build and maintain strong relationships with assigned e-commerce accounts to ensure satisfaction and retention.
  • Analyze KPIs, performance metrics, and CSAT trends to uncover growth opportunities and mitigate risks.
  • Design, implement, and optimize customer service workflows and Standard Operating Procedures (SOPs).
  • Lead key client meetings, including onboarding, performance reviews, and strategic check-ins.
  • Resolve client escalations using sound business judgment and cross-functional collaboration.
  • Coach Customer Service Agents and partner with recruitment to ensure strong agent-client alignment.
  • Leverage AI platforms, CRM tools, and reporting systems to streamline client operations.
What We Are Looking For
  • 2–4 years of experience in customer success, account management, client operations, or customer experience.
  • Proven track record of managing client relationships and driving operational initiatives in a fast-paced environment.
  • Strong ability to interpret performance metrics, operational reports, and CSAT data.
  • Excellent communication, problem-solving, and cross-functional stakeholder management skills.
  • Deep understanding of customer success operations, service delivery processes, and CRM systems.
  • Experience building or optimizing customer service workflows and procedures
Tech & Location Requirements
  • US or Canada-based candidate only.
  • Hybrid setup for candidates within 50 miles of our Costa Mesa, CA headquarters; fully remote for candidates residing 50+ miles away or based in Canada.
  • Hardware and tech provisions provided upon hire.
Compensation & Benefits
  • Base salary of $65,000–$75,000 USD, plus monthly expansion bonuses and quarterly performance bonuses.
  • Comprehensive PPO Health Insurance, plus 100% company-covered Dental & Vision.
  • Unlimited PTO (after 90 days of employment) and 401(k) matching.
  • Company MacBook and a $300 home office stipend.
  • Summer Fridays (shortened workdays during summer months).
  • Corporate Wellness Program (24 Hour Fitness membership or ClassPass credits, plus mental health resources).
  • Team events and international offsites.
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