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Client Success Intern Jobs in Baltimore, MD (NOW HIRING)

SodexoMagic

Campus Marketing Intern

Baltimore, MD

$15/hr

... overall success. The general responsibilities of the position include those listed below, but ... These responsibilities may differ among accounts, depending on business necessities and client ...

Sodexo

Campus Marketing Intern

Baltimore, MD · On-site

$15/hr

... overall success. The general responsibilities of the position include those listed below, but ... These responsibilities may differ among accounts, depending on business necessities and client ...

Sodexo

Campus Marketing Intern

Baltimore, MD

$15/hr

... overall success. The general responsibilities of the position include those listed below, but ... These responsibilities may differ among accounts, depending on business necessities and client ...

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All JobsClient Success Intern JobsClient Success Intern Jobs in Baltimore, MD

Client Success Intern information

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How much do client success intern jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for client success intern in Baltimore, MD is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $18.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success intern?

To thrive as a Client Success Intern, you typically need strong communication, organizational, and problem-solving skills, along with a background in business, marketing, or a related field. Familiarity with CRM systems such as Salesforce or HubSpot, as well as proficiency in productivity tools like Excel and email platforms, is often expected. Exceptional interpersonal skills, a proactive attitude, and the ability to manage multiple tasks help set standout candidates apart. These abilities are crucial for building positive client relationships, quickly addressing client needs, and supporting overall team objectives effectively.

What are the typical responsibilities of a client success intern?

As a Client Success Intern, your typical responsibilities may include assisting with onboarding new clients, responding to client inquiries, preparing reports, and supporting account managers with day-to-day client communications. These tasks are essential in ensuring that clients feel valued and receive timely, accurate support, which helps maintain strong relationships and improves client retention. By taking on these responsibilities, you'll gain hands-on experience in problem-solving and communication, while learning how successful client relationships are built and maintained within the organization.

What is the difference between Client Success Intern vs Customer Support Intern?

AspectClient Success InternCustomer Support Intern
ResponsibilitiesFocuses on building relationships, onboarding, and ensuring client satisfactionHandles troubleshooting, technical issues, and responding to customer inquiries
Skills & QualificationsCommunication, relationship management, basic industry knowledgeProblem-solving, technical skills, customer service experience
Work EnvironmentCollaborative, client-facing, strategicSupport center, technical environment, reactive
Industry UsageCommon in SaaS, tech, and service industriesWidespread across tech, retail, and service sectors

While both roles involve customer interaction, a Client Success Intern focuses on proactive relationship management and client retention, whereas a Customer Support Intern primarily addresses technical issues and customer inquiries. Understanding these differences helps in choosing the right internship based on your skills and career goals.

What are the most commonly searched types of Client Success jobs in Baltimore, MD? The most popular types of Client Success jobs in Baltimore, MD are:
Client Success Intern jobs near you

Youth Success Specialist Intern Fall 2026

Theirc

Baltimore, MD

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Scope of Work

The Youth Success Specialist Intern supports the International Rescue Committee (IRC) Youth Program byassistingin the delivery of academic, social-emotional, and enrichment services for refugee and immigrant youth through10 weeksmentorships and tutoring cohorts as well as field trips. The intern works closely with staff to help students build the skills needed to succeed in school and in their new community.

Reports To

Youth Success Specialist or Youth Services Coordinator

Learning Objectives

  • Learn about the refugee resettlement process in the U.S., and specifically in Maryland.

  • Learn about the school registration process for refugee students in local public schools.

  • Learn how to provide sensitive support to students, parents/guardians, and schools.

Responsibilities

  • Assistin the facilitation of virtual tutoring and mentoring sessions via Zoom.

  • Support outreach, scheduling, and communication with youth participants and volunteer mentors/tutors

  • Monitor virtual sessions to ensure a safe and respectful environment for all participants

  • Help develop and share educational resources, activities, and content aligned with program goals

  • Track attendance andassistwith basic data entry and documentation for program evaluation

  • Collaborate with the Youth Success Specialist toidentifyand respond to the needs of youth participants

  • Maintain confidentiality and adhere to all organizational policies and proceduresregardingyouth safety and conduct

Qualifications

  • Prior experience and/or interest working with refugees and immigrants preferred.

  • Prior experience and/or interest in case management, social work or education preferred.

  • Ability to work independently and as a team member in a fast-paced and global environment.

  • Flexible and reliable, with outstanding attention to detail.

  • Strong problem-solving skills.

  • Excellent communication and interpersonal skills.

  • Proficientin Microsoft Office applications (Word, Excel, Zoom and Canva).

  • Fluency in Englishrequired. Bilingual ability in one of the predominant languages of the local client base is desired.

  • Valid driver's license, reliable access to a vehicle with current insurance and the ability to travel regularly throughout Baltimore strongly preferred

  • Availability onTuesdays and Thursdays from 5:00 PM - 7:00 PMisrequired

Position Details

  • IN-PERSON:Fall2026 internships will be hybrid. This includes a combination of standard office environment, remote work, and field time within the greater Baltimore area.

  • DATES:Internships start with a required orientation onMonday, September 14th(approx. 9:30 AM - 3 PM). Regular weekly hours start the week of September 14th, 2026,and will continue through December 18th, 2026 (14 total weeks).

  • HOURS:Internshipsrequirea minimum of 15 hours per week for14 weeks. Interns should be able to come to the office at least 3 days per week.

  • LAPTOP:Interns will be issued an IRC laptop for the duration of the internship to perform both remote and in-office responsibilities.

  • REIMBURSEMENT:Internships with the IRC in Baltimore are unpaid. University credit may be arranged.Fall2026 interns are eligible for per diem reimbursement at the rate of $15 per day (defined as 7.5 hours) to offset the costs of food and travel of the internship. Interns may also be reimbursed for mileage driven for any approved activities (based on round-trip mileage from the IRC office).

Application Process

  • DUE DATE:applyonline atcareers.rescue.orgby 11:59 PM ET on Sunday, August 30th.

  • INTERVIEWS:Applicants selected for interviews will be contacted to schedule interviews beginning August 2026.Due to the volume of applications, only applicants who are selected for interviews will be contacted. Interviews will be conductedapproximately August 4ththrough August 20th, 2026.

  • OFFERS:Applicants who have interviewed for positions can expect to receive a decision no later than August 25th, 2026.Confirmations will be due at the latest by August 27th, 2026.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminateon the basis ofrace, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities areprovidedreasonable accommodation toparticipatein the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

This is an unpaid position and is not eligible for benefits.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Cookies: https://careers.rescue.org/us/en/cookiesettings

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

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