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Client Success Expert Jobs in Texas (NOW HIRING)

Carenet Health

VP, Client Success

San Antonio, TX · On-site +1

$124K - $160K/yr

Lead the future of Client Success and drive strategic growth for one of the country's leading ... Recognized industry expert with deep market knowledge and a strong reputation as a thought leader.

Carenet Health

VP, Client Success

San Antonio, TX

$124K - $160K/yr

Lead the future of Client Success and drive strategic growth for one of the country's leading ... Recognized industry expert with deep market knowledge and a strong reputation as a thought leader.

CALL BOX

Client Success Consultant

Dallas, TX

Bold, curious, and growth-minded people create success wherever they end up, and we need as many of ... Become an industry expert, advising clients on current trends and best practice objectives.

Carenet Health

VP, Client Success

San Antonio, TX

$124K - $160K/yr

Lead the future of Client Success and drive strategic growth for one of the country's leading ... Recognized industry expert with deep market knowledge and a strong reputation as a thought leader.

Lantern

Client Success Manager

Dallas, TX

Serve as the product expert and specialty care advocate by guiding clients through features, use ... Ensure company and client objectives are met by owning execution of agreed‑upon action items ...

Plutus Health

Sr. Client Success Manager

Dallas, TX · On-site

Job Title: Sr Client Success Manager Report To: CEO Experience: 7 - 10 Years Qualification ... Guide Business Development, Finance, and Services Delivery as a subject matter expert in setting ...

Gartner

Client Success Manager (GBS)

Irving, TX · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and ...

Rival

Director of Client Success, Arrive Fresh

Austin, TX · On-site

$100 - $130/hr

Expert knowledge of regulatory compliance environments including FSMA, STF, and PACA. * Advanced ... Client Success Associates and Representatives specializing in produce and floral logistics. The ...

Gartner

Client Success Manager (GBS)

Irving, TX · On-site +1

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and ...

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Client Success Expert information

What are the key skills and qualifications needed to thrive as a client success expert?

To thrive as a Client Success Expert, you need strong customer relationship management skills, problem-solving abilities, and a background in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as experience with customer support tools, is often required. Exceptional communication, empathy, and proactive listening set top performers apart in this role. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving long-term client satisfaction and retention.

How does a client success expert typically collaborate with other departments to ensure client satisfaction?

A Client Success Expert regularly works alongside teams such as sales, product development, and support to address client needs and ensure a seamless experience. They may relay client feedback to product teams for improvement, coordinate with sales on upsell opportunities, and partner with support to resolve technical issues quickly. This cross-functional collaboration is key to proactively identifying challenges and ensuring clients achieve their goals with the company’s offerings.

What does a client success expert do?

A Client Success Expert is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a primary point of contact, helping clients achieve their goals, resolve issues, and maximize the value they receive. Client Success Experts often provide onboarding, training, and ongoing support, as well as gather feedback to improve offerings. Their main goal is to build strong, lasting relationships that lead to customer satisfaction and retention.

What is the difference between Client Success Expert vs Customer Support Specialist?

AspectClient Success ExpertCustomer Support Specialist
CredentialsRelevant experience, certifications in customer success or account managementTechnical knowledge, customer service skills
Work EnvironmentProactive engagement, strategic account managementReactive support, troubleshooting
Employer & Industry UsageTech, SaaS, subscription servicesRetail, telecom, tech
Search & Comparison IntentUnderstanding strategic customer relationshipsResolving technical issues

While both roles focus on customer interactions, a Client Success Expert proactively manages client relationships to ensure satisfaction and retention, often working strategically. In contrast, a Customer Support Specialist primarily responds to technical or service issues as they arise, providing reactive support. The roles overlap in customer communication but differ in scope and approach.

What are popular job titles related to Client Success Expert jobs in Texas? For Client Success Expert jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Client Success Expert jobs in Texas look for? The top searched job categories for Client Success Expert jobs in Texas are:
What cities in Texas are hiring for Client Success Expert jobs? Cities in Texas with the most Client Success Expert job openings:
Client Success Expert jobs near you
Infographic showing various Client Success Expert job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Client Success Advisor

Credit Connection, LLC

Frisco, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

Informativ LLC offers credit report and compliance solutions to the automotive and general consumer finance industries across the United States. The Company optimizes and automates the consumer finance qualification process through a fast, easy-to-use, and secure software platform made available to its extensive network of software affiliate partners. Informativ’s products and solutions place a heavy emphasis on compliance and identity verification to support the credit application and credit report process. Please visit www.informativ.com for additional information.
Position Description:
The Client Success Advisor is responsible to deploy Informativ software effectively and efficiently to our customers, working as a key implementation team member, training all customers onsite and remotely.
Position Responsibilities amp; Essential functions:
  • Delivers classroom training both onsite and in the regional classroom, providing training needs assessment, course development and instruction for the installation and ongoing use of INFORMATIV products.
  • Provides training on a range of INFORMATIV software products, tools, support and practical set-ups found at typical client sites.
  • Gains expert operating knowledge of assigned products while researching activities through customer visits, interviews, reading relevant documents and attending classes.
  • Coordinates training materials, meets project deadlines and quality requirements, delivers training packages and provides support for existing training materials.
  • Develops training goals and course content standards and guidelines that will be used in training and makes recommendations to management on needed additions/changes to them.
  • Training dealership accounting personnel and other personnel on the utilizing INFORMATIV DMS in a Retail Automotive Dealership 
  • Learning and delivering Training Processes to effectively execute the installation training
  • Efficiently complete all required training, reporting, signoffs, and other administrative items prior to deadlines.
  • Continuously upgrade training and product skillsets to stay current and expand your knowledge.
  • Plan travel and expenses according to guidelines.
  • Effectively communicate ideas for improvement.
  • Participate in installations, support requests, and training execution to assure quality control in training.
  • Provide technical subject matter expertise by engaging key stake holders to understand business requirements and identify product and product setup requirements.
  • Guide and advise the customer in terms of best practice operational processes and system usage practices to achieve best ROI for the selected product set
  • Establish the base software installation pack and configure the system to operate as expected.
  • Perform system integration testing, escalating any issues to manager.
  • Manage and execute data migration activities (if required) to ensure the existing customer data is imported, validated, and signed off by the customer prior to go-live.
  • Verify with the client through UAT (user acceptance testing,) that the system is configured correctly
  • Execute the cut-over to production on the agreed go-live date
  • Provide on-site support to end users to guide, advise, train, and verify that users are able to undertake their roles using the products.
  • Perform and complete any additional tasks as assigned.
Minimum Requirements:
  • Experience working in an automotive or SaaS industry.
  • 100% Travel Required
Qualifications amp; Job Requirements:
  • 2+ years software training experience
  • Experience with executing customer-facing implementation or product delivery projects
  • Demonstrated experience managing multiple priorities and balancing competing priorities
  • Excellent interpersonal/communication and presentation skills 
Compensation and Benefits:
  • Competitive base salary with commission based on performance.
  • Health, Dental, and Vision insurance.
  • 401(k) with company match
  • Paid time off and holidays
  • Career advancement opportunities
  • Ongoing professional development and training
Informativ is proud to be an equal opportunity employer committed to building a "best in class" work environment. We offer a rich benefit package including paid time off, health insurance, and 401(k).

Apply