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Client Success Coach Jobs in Austin, TX (NOW HIRING)

Exos

Performance Manager

Austin, TX · On-site

If you're passionate about leadership in coaching, committed to client success, and ready to make a lasting impact, we want to hear from you. Responsibilities: * Serve as the primary day-to-day ...

StorSuite

VP of Operations & Client Services

Austin, TX · On-site

$130 - $180/hr

Establish and monitor client success metrics and service performance indicators. * Oversee client ... Lead, coach, and develop operational leaders while building leadership capacity and succession ...

HUB

Product Manager

Austin, TX · Hybrid

$78K - $82K/yr

Partner with Marketing, Client Success, Coaching, and Operations to support product launches, drive feature adoption, and develop member-facing communications. * Collaborate with IT Security, ...

HUB International Limited

Product Manager

Austin, TX · On-site

$78K - $82K/yr

Partner with Marketing, Client Success, Coaching, and Operations to support product launches, drive feature adoption, and develop member-facing communications. * Collaborate with IT Security, ...

BetterUp

Client Delivery Director

Austin, TX · On-site

$194.40 - $243/hr

You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most ... Success, People Insights, Services and Product. Champion Voice of Customer with BetterUp's product ...

BetterUp

Client Delivery Director

Austin, TX · On-site +1

You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most ... Success, People Insights, Services and Product. Champion Voice of Customer with BetterUp's product ...

IMAGENET CONSULTING

SALES CONSULTANT

Pflugerville, TX · On-site

Manage and grow existing accounts with a strong focus on long-term client success * Sell ... Ongoing sales training, leadership coaching, and technical support * Clear path for advancement and ...

Pwc

MDM Senior Architect-Senior Manager

Austin, TX

$124K - $280K/yr

You motivate and coach others, coming together to solve complex problems. As you increase in ... You utilize your proficiency in MDM platforms and data management to drive client success and ...

Alpine Legacy Group

Client Consultant

Pflugerville, TX · On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... Positive, coachable, and eager to grow personally and professionally. * Self-motivated with strong ...

Alpine Legacy Group

Client Consultant

Pflugerville, TX · On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... Positive, coachable, and eager to grow personally and professionally. * Self-motivated with strong ...

Alpine Legacy Group

Client Consultant

Kyle, TX · On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... Positive, coachable, and eager to grow personally and professionally. * Self-motivated with strong ...

Alpine Legacy Group

Client Consultant

Kyle, TX · On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... Positive, coachable, and eager to grow personally and professionally. * Self-motivated with strong ...

Luxury Presence

Manager, Onboarding - ATX

Austin, TX · Hybrid

We're looking for a Manager of Onboarding to join our growing Client Success org. Our clients are ... In this role, you'll be counted on to develop and coach your ICs, drive performance against clear ...

Luxury Presence

Manager, Onboarding - ATX

Austin, TX · Hybrid

$95K - $130K/yr

We're looking for a Manager of Onboarding to join our growing Client Success org. Our clients are ... In this role, you'll be counted on to develop and coach your ICs, drive performance against clear ...

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Showing results 21-40

All JobsClient Success Coach JobsClient Success Coach Jobs in Austin, TX

Client Success Coach information

See Austin, TX salary details

$19.3K

$44.3K

$68.4K

How much do client success coach jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client success coach in Austin, TX is $44,301.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $50,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success coach?

To thrive as a Client Success Coach, you need a solid understanding of customer relationship management, onboarding processes, and problem-solving, often backed by a degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and certifications in customer success methodologies are commonly required. Exceptional communication, active listening, and empathy help build strong client relationships and address concerns effectively. These skills and qualifications are essential for ensuring client satisfaction, fostering loyalty, and driving business growth.

How does a client success coach typically collaborate with other departments to ensure client satisfaction?

Client Success Coaches work closely with teams such as sales, product development, and customer support to address client needs holistically. They often act as a bridge, relaying client feedback to internal teams, coordinating onboarding processes, and ensuring any issues are resolved promptly. Regular communication and cross-functional meetings are common, allowing the coach to advocate for clients while aligning with company objectives. This collaboration is key to building long-term client relationships and driving continuous improvement.

What is the difference between Client Success Coach vs Customer Support Specialist?

AspectClient Success CoachCustomer Support Specialist
Required CredentialsRelevant experience, certifications in customer success or account management often preferredTechnical knowledge, customer service skills, sometimes certifications in support tools
Work EnvironmentProactive engagement, strategic planning, ongoing client relationship managementReactive problem-solving, technical troubleshooting, responding to customer inquiries
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retention and growthCommon across retail, telecom, tech, and service sectors handling support tickets

The main difference is that a Client Success Coach focuses on proactive relationship building and ensuring client success, while a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. Both roles require strong communication skills, but the Coach role emphasizes strategic engagement to foster long-term client satisfaction.

Is customer success a good career?

A career as a Client Success Coach involves helping clients achieve their goals, often requiring strong communication, problem-solving, and relationship management skills. It can be a rewarding role with opportunities for advancement in customer success, account management, or sales, and often involves working with customer success platforms and metrics. The field is growing as companies prioritize customer retention and satisfaction.

What is a client success coach?

A client success coach is a professional who helps clients achieve their goals by providing guidance, support, and education related to a company's products or services. They often work closely with clients to ensure satisfaction, retention, and successful use of offerings, utilizing communication skills and customer relationship management tools. This role typically requires strong interpersonal skills and knowledge of the company's solutions.

What are popular job titles related to Client Success Coach jobs in Austin, TX?

For Client Success Coach jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Client Success Coach jobs in Austin, TX look for?

The top searched job categories for Client Success Coach jobs in Austin, TX are:

What cities near Austin, TX are hiring for Client Success Coach jobs?

Cities near Austin, TX with the most Client Success Coach job openings:

Client Success Coach jobs near you

Performance Manager

Exos

Austin, TX • On-site

Full-time

Posted 17 days ago

Key responsibilities

  • Serve as the primary day-to-day contact for client operations and ensure client goals are met.

  • Manage daily facility floor operations, ensuring safety, smooth functioning, and an exceptional client experience.

  • Guide, mentor, and support staff to deliver high-quality service and foster a positive team culture.

Job description

Job Summary:
At Exos, we believe in unlocking everyone's potential for peak performance, and we're passionate about making it happen. As a leader in human performance, we deliver world-class training, coaching, and education to athletes and high-performing individuals across the spectrum. We're seeking an experienced Sports Performance Manager to lead our team of high-caliber coaches, fostering a culture of excellence and growth. In this management role, you'll oversee client programs, guide and support staff, and drive program innovation using Exos' cutting-edge methodology. If you're passionate about leadership in coaching, committed to client success, and ready to make a lasting impact, we want to hear from you.
Responsibilities:
  • Serve as the primary day-to-day contact for client operations, maintaining proactive communication to ensure client goals are consistently met.
  • Partner with the client to lead a variety of engagement activities, such as educational events, wellness fairs, and informational sessions.
  • Manage daily facility floor operations, ensuring smooth functioning, safety, and an exceptional client experience.
  • Guide, mentor, and support your team to deliver world-class service, driving staff engagement, motivation, and development.
  • Safely instruct, motivate, and assist clients to achieve their goals in a professional and ethical manner, following Exos' methodology and standards.
  • Oversee site-level implementation of operational and staffing plans, ensuring alignment with contractual obligations and program quality.
  • Collaborate regularly with the leadership and client success team to meet and exceed client expectations.
  • Conduct performance evaluations for site staff, maintain documentation, and foster a positive and supportive team culture.
  • Evaluate site-level operations, team performance, and client metrics to ensure alignment with Exos and/or client objectives.

Qualifications:
  • Bachelor's degree in Kinesiology, Sports Science, or related field; Master's preferred.
  • Minimum of three (3) years of strength coaching or personal training experience.
  • Current industry certification (NSCA-CSCS or NASM preferred).
  • Current CPR/AED and First Aid certifications.
  • Strong familiarity with EXOS methodology, products, and solutions.
  • Excellent presentation skills adaptable to both small and large group settings.
  • High energy and genuine passion for helping clients achieve their goals.
  • Exceptional customer service skills with a focus on client satisfaction as a top priority.

WHO WE ARE
For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond.
Simply put, we "get you ready" for the moments that matter - whether that's striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.
We've never been the type to accept the status quo. We're all about studying, learning, innovating, and making waves. And we feel that it's our responsibility to help others because we know there's a better way. That better way is Exos Readiness.
We are an equal opportunity employer
EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities.
Learn more here:
  • EEO is the Law
  • EEO is the Law Supplement

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