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Client Success Coach Jobs in Ontario (NOW HIRING)

Impact Clients

Client Success Coach (CSM)

Toronto, ON · Remote

CA$10K - CA$15K/mo

We're looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu's online education company. Our mission is simple: help everyday people launch impactful online digital ...

Trivium

Client Success Manager

Toronto, ON · Remote

  • PTO

ABOUT THE FIRM We are a high-ticket coaching, consulting, and implementation firm working ... Requirements What you've done * 3+ years in a CSM, account management, or client success role ...

WES

Associate Director, Client Success (Remote)

Toronto, ON · Remote

CA$102K - CA$131K/yr

Lead, coach, and develop a team of Client Success professionals, setting clear expectations for ownership, communication, and performance * Drive accountability, capability building, and continuous ...

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All JobsClient Success Coach JobsClient Success Coach Jobs in Ontario

Client Success Coach information

See Ontario salary details

$28K

$58.8K

$90K

How much do client success coach jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client success coach in Ontario is $58,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $75,000.00 per year, depending on experience, location, and employer.

How does a client success coach typically collaborate with other departments to ensure client satisfaction?

Client Success Coaches work closely with teams such as sales, product development, and customer support to address client needs holistically. They often act as a bridge, relaying client feedback to internal teams, coordinating onboarding processes, and ensuring any issues are resolved promptly. Regular communication and cross-functional meetings are common, allowing the coach to advocate for clients while aligning with company objectives. This collaboration is key to building long-term client relationships and driving continuous improvement.

What is the difference between Client Success Coach vs Customer Support Specialist?

AspectClient Success CoachCustomer Support Specialist
Required CredentialsRelevant experience, certifications in customer success or account management often preferredTechnical knowledge, customer service skills, sometimes certifications in support tools
Work EnvironmentProactive engagement, strategic planning, ongoing client relationship managementReactive problem-solving, technical troubleshooting, responding to customer inquiries
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retention and growthCommon across retail, telecom, tech, and service sectors handling support tickets

The main difference is that a Client Success Coach focuses on proactive relationship building and ensuring client success, while a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. Both roles require strong communication skills, but the Coach role emphasizes strategic engagement to foster long-term client satisfaction.

What are the key skills and qualifications needed to thrive as a client success coach?

To thrive as a Client Success Coach, you need a solid understanding of customer relationship management, onboarding processes, and problem-solving, often backed by a degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and certifications in customer success methodologies are commonly required. Exceptional communication, active listening, and empathy help build strong client relationships and address concerns effectively. These skills and qualifications are essential for ensuring client satisfaction, fostering loyalty, and driving business growth.

What are popular job titles related to Client Success Coach jobs in Ontario?

For Client Success Coach jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Client Success Coach jobs in Ontario look for?

The top searched job categories for Client Success Coach jobs in Ontario are:

What cities in Ontario are hiring for Client Success Coach jobs?

Cities in Ontario with the most Client Success Coach job openings:

Client Success Coach jobs near you
Infographic showing various Client Success Coach job openings in Ontario as of August 2026, with employment types broken down into 71% Full Time, 27% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $58,799 per year, or $28.3 per hour.

Client Success Coach (CSM)

Impact Clients

Toronto, ON • Remote

CA$10K - CA$15K/mo

Full-time

Re-posted 13 days ago

Job description

We're looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu's online education company. Our mission is simple: help everyday people launch impactful online digital arbitrage businesses that transform lives-starting with their own.
If you're someone who loves mentorship, thrives in a high-performance environment, and wants to make a real difference in people's lives, keep reading.
About Us:
Richard Yu is an online business coach with:

  • 100K+ subscribers on YouTube  youtube.com/richardyu1
  • A growing personal brand on Instagram  instagram.com/richardyuzee

Our company is fast-paced, and rooted in service. We're building a world-class education platform to help people turn their knowledge into income through coaching and consulting.
About The Role:
This is a remote, full-time position. You must be available during 8AM-5PM EST, Monday to Friday. On average, you'll work up to 9 hours per day, and some days will require a little more effort of 10 hours.
You must currently live in North America, Europe, or South Africa, and speak fluent, accent-neutral English. Clear communication is non-negotiable, we're in the coaching business.

Requirements

Here are the requirements:

  • You must be able to commit full time hours (Our office hours are 9 AM - 6 PM EST, though if you are different time zones we're super open minded) 
  • You will be conducting new onboarding calls daily to welcome in new students.
  • You will be conducting check in coaching calls daily, to hold accountable, motivate, and inspire students inside the program (must be comfortable jumping on 1:1 Zoom calls or recording Loom videos as needed.
  • You will be messaging clients on a daily basis, in order to hold them accountable to their plan of execution towards their goals and moderating the community.
  • Weekly group coaching calls answering client questions
  • Must have strong communication/interpersonal skills so we can put you in front of our clients and you can confidently answer their questions and guide their decisions
  • Help innovate our products by creating and producing new video trainings/worksheets to deliver a world-class experience.
  • Taking renewal / upgrade calls with clients and enrolling them into our backend coaching programs.
  • Should be proficient or at least knowledgeable about our tech stack (Loom, ActiveCampaign, Slack, Zapier, Calendly, GSuite, CRM, etc.) - you should be familiar with the above tools, or have a willingness to learn these VERY quickly if hired.
  • Your role will constantly be changing. A big part of this job is to stay on your toes, always ready for action and change.
  • You will be responsible for daily reporting on multiple communication channels (Slack, text message, spreadsheets, etc.,) and so a high attention to detail and compliance with standard operating procedures is essential.
  • You must have a high attention to detail and understand systems/processes so you are able to innovate new, more efficient SOPs (processes) to ensure our Fulfillment Team hits their KPIs

WHO THIS IS FOR:

  • A coach or mentor at heart-you love helping people
  • Clear, professional communicator (spoken and written English)
  • Experienced with organic marketing on Instagram/Facebook/TikTok (creating reels, organic posts, to generate organic leads)
  • Sales background
  • Able to handle fast-paced environments, multiple clients, and changing priorities
  • Willing to grow with us long-term (3+ years)-this isn't a side hustle
  • Open to feedback and constructive coaching (we'll train you, but we expect growth)
  • Comfortable with tools like Loom, Calendly, Slack, GSuite, CRMs, etc-or willing to learn fast

WHO THIS IS NOT FOR:

  • You have another full-time job or multiple freelance clients
  • You struggle with structure, deadlines, or fast execution
  • You dislike being challenged to improve daily

Benefits

Expected Earnings (Rev share on book of business): $10,000-$15,000+ USD/month (depending on experience)

Commission opportunities: % on referrals, upgrades, renewals, and pending payment collections.

Apply