ZipRecruiter

Log In

1

Client Success Coach Jobs in Iowa (NOW HIRING)

Waldorf University

Student Success Coach

Forest City, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Student Success Coach (SSC) identifies, engages, tracks and supports the student retention ... Client focus, student focused service * Influence of extracurricular * Knows how to take direction ...

DHI Group, Inc.

Associate Client Success Partner

Des Moines, IA · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As part of our Client Success team, you will work alongside an experienced Senior Client Success ... coachable mindset with a genuine commitment to growth and continuous improvement. • Working ...

next page

Showing results 1-20

All JobsClient Success Coach JobsClient Success Coach Jobs in Iowa

Client Success Coach information

See Iowa salary details

$18.3K

$42K

$64.8K

How much do client success coach jobs pay per year?

As of Aug 13, 2026, the average yearly pay for client success coach in Iowa is $41,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,300.00 and $47,900.00 per year, depending on experience, location, and employer.

How does a client success coach typically collaborate with other departments to ensure client satisfaction?

Client Success Coaches work closely with teams such as sales, product development, and customer support to address client needs holistically. They often act as a bridge, relaying client feedback to internal teams, coordinating onboarding processes, and ensuring any issues are resolved promptly. Regular communication and cross-functional meetings are common, allowing the coach to advocate for clients while aligning with company objectives. This collaboration is key to building long-term client relationships and driving continuous improvement.

What is the difference between Client Success Coach vs Customer Support Specialist?

AspectClient Success CoachCustomer Support Specialist
Required CredentialsRelevant experience, certifications in customer success or account management often preferredTechnical knowledge, customer service skills, sometimes certifications in support tools
Work EnvironmentProactive engagement, strategic planning, ongoing client relationship managementReactive problem-solving, technical troubleshooting, responding to customer inquiries
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retention and growthCommon across retail, telecom, tech, and service sectors handling support tickets

The main difference is that a Client Success Coach focuses on proactive relationship building and ensuring client success, while a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. Both roles require strong communication skills, but the Coach role emphasizes strategic engagement to foster long-term client satisfaction.

What are the key skills and qualifications needed to thrive as a client success coach?

To thrive as a Client Success Coach, you need a solid understanding of customer relationship management, onboarding processes, and problem-solving, often backed by a degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and certifications in customer success methodologies are commonly required. Exceptional communication, active listening, and empathy help build strong client relationships and address concerns effectively. These skills and qualifications are essential for ensuring client satisfaction, fostering loyalty, and driving business growth.

What are popular job titles related to Client Success Coach jobs in Iowa?

For Client Success Coach jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Client Success Coach jobs in Iowa look for?

The top searched job categories for Client Success Coach jobs in Iowa are:

What cities in Iowa are hiring for Client Success Coach jobs?

Cities in Iowa with the most Client Success Coach job openings:

Client Success Coach jobs near you
Infographic showing various Client Success Coach job openings in Iowa as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $41,979 per year, or $20.2 per hour.

Student Success Coach

Waldorf University

Forest City, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Waldorf University rating

7.1

Company rating: 7.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

409th of 618 rated colleges and universities

Job description

Waldorf University is seeking interested and qualified candidates for the position of a Student Success Coach. The Student Success Coach (SSC) identifies, engages, tracks and supports the student retention efforts. The SSC position is part of a team that will facilitate the comprehensive retention program that incorporates strategies progressing from the transition to college life to successful graduation from Waldorf University. This position will facilitate strategic efforts to increase student retention and graduation rates by following an intrusive outreach model of student success. The SSC will be assigned a case load of students that they will be responsible for, assisting with student retention and success. This position will follow an intrusive success coach model to engage and provide appropriate assistance to promote academic success. This person would teach several sections of FY Seminar and have all their students assigned as advisee's in their class for additional contact hours, engagement and case management.
This position is expected to be fulltime during academic year with annual start dates one week prior to the start of classes through mid/end of May annually and as needed between end of school year and beginning of August in order to respond to student inquiries on a rotational basis that take place outside of the normal academic schedule. Student Success Coaches are provided with 5 personal days during the academic year in addition to academic year based holidays including extra time off at Thanksgiving and Christmas. Scheduled office hours are between 7:30am - 4:30pm, however position requires some flexibility and may include evening or weekends on occasion.
Qualifications / Education / Experience
  • Bachelor's degree required, Master's degree preferred, equivalent experience considered
  • Experience teaching, coaching or in human services
  • Demonstrated service and passion for student's success

Skills required
  • High level of emotional intelligence, ability to understand and relate to others, build relationships and rapport with students
  • Effective communications (verbal, written and non-verbal) skills both in one on one situations and with presentations/instruction, including the ability to provide constructive feedback
  • Ability to interpret the needs of students and effectively listen
  • Critical thinking skills
  • Strong Organizational and time-management skills
  • Proficiency in technology and not afraid to learn
  • Ability to work independently, but within the parameters of the program goals
  • Proven experience in working independently and as a team member. Demonstrated ability to communicate and perform duties in a professional manner.

Preferred Qualifications, Ideal candidate will have the following:
  • Client focus, student focused service
  • Influence of extracurricular
  • Knows how to take direction and execute plan
  • Continue to learn and attain the skills and adapt to changing
  • Flexibility in all aspects of the role
Benefits: Waldorf University offers a comprehensive benefit package with including: health, life, LTD, 401k match and tuition benefits for employees and their families, in addition to options in dental, vision, supplemental and voluntary life insurances and FLEX spending plan.
To Apply: Interested and qualified candidates are asked to apply through the link below, upload their application materials including a letter of interest outlining your qualifications, a resume, unofficial transcripts, and contact information for at least three professional references. Final candidate will be required to supply official transcripts on record with Academic Affairs and will be subject to a background investigation.
Review of applicants will begin immediately and continue until position is filled.
More information about Waldorf, visit: https://www.waldorf.edu/about
Check out the Forest City aerial video created and produced by Waldorf's very own Adjunct History Professor, Dr. Kevin Mason, for his "Notes on Iowa" project https://www.youtube.com/watch?v=xRDnPXu7GYI
Since 1903, Waldorf University has created opportunities for learning and service to students seeking well-rounded lives through education by establishing engaging online and residential communities centered on learning and faith. As a liberal arts university with core values Waldorf offers a curriculum to liberate the way students think so that they may develop a basic understanding and knowledge of how those in a variety of disciplines think and approach life. As a liberal arts university, Waldorf seeks to instill values of service, community, critical inquiry, and lifelong learning in each student and in the very culture of the college community. These values and this education prepare our graduates to understand and contribute to life in our complex and ever-changing world.

What Waldorf University employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply