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Client Success Coach Jobs in Alabama (NOW HIRING)

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Client Success Coach information

See Alabama salary details

$17.7K

$40.5K

$62.5K

How much do client success coach jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client success coach in Alabama is $40,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,200.00 and $46,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success coach?

To thrive as a Client Success Coach, you need a solid understanding of customer relationship management, onboarding processes, and problem-solving, often backed by a degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and certifications in customer success methodologies are commonly required. Exceptional communication, active listening, and empathy help build strong client relationships and address concerns effectively. These skills and qualifications are essential for ensuring client satisfaction, fostering loyalty, and driving business growth.

How does a client success coach typically collaborate with other departments to ensure client satisfaction?

Client Success Coaches work closely with teams such as sales, product development, and customer support to address client needs holistically. They often act as a bridge, relaying client feedback to internal teams, coordinating onboarding processes, and ensuring any issues are resolved promptly. Regular communication and cross-functional meetings are common, allowing the coach to advocate for clients while aligning with company objectives. This collaboration is key to building long-term client relationships and driving continuous improvement.

What is the difference between Client Success Coach vs Customer Support Specialist?

AspectClient Success CoachCustomer Support Specialist
Required CredentialsRelevant experience, certifications in customer success or account management often preferredTechnical knowledge, customer service skills, sometimes certifications in support tools
Work EnvironmentProactive engagement, strategic planning, ongoing client relationship managementReactive problem-solving, technical troubleshooting, responding to customer inquiries
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retention and growthCommon across retail, telecom, tech, and service sectors handling support tickets

The main difference is that a Client Success Coach focuses on proactive relationship building and ensuring client success, while a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. Both roles require strong communication skills, but the Coach role emphasizes strategic engagement to foster long-term client satisfaction.

Is customer success a good career?

A career as a Client Success Coach involves helping clients achieve their goals, often requiring strong communication, problem-solving, and relationship management skills. It can be a rewarding role with opportunities for advancement in customer success, account management, or sales, and often involves working with customer success platforms and metrics. The field is growing as companies prioritize customer retention and satisfaction.

What is a client success coach?

A client success coach is a professional who helps clients achieve their goals by providing guidance, support, and education related to a company's products or services. They often work closely with clients to ensure satisfaction, retention, and successful use of offerings, utilizing communication skills and customer relationship management tools. This role typically requires strong interpersonal skills and knowledge of the company's solutions.

What are popular job titles related to Client Success Coach jobs in Alabama?

For Client Success Coach jobs in Alabama, the most frequently searched job titles are:

Infographic showing various Client Success Coach job openings in Alabama as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $40,510 per year, or $19.5 per hour.

Senior Sage Intacct Delivery Manager

Aprio

Birmingham, AL • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 15 days ago


Key responsibilities

  • Lead and manage a portfolio of client accounts to ensure successful Sage Intacct implementations and maintain service standards.

  • Manage team and projects to execute full implementation cycles, ensuring projects are completed on time, within scope, and within budget.

  • Partner with clients and internal teams to understand business needs, translate them into Sage Intacct solution requirements, and guide system integrations and module implementations.


Aprio rating

8.8

Company rating: 8.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

6th of 23 rated bookkeepers and accountants


Job description

Work with a Top 20 CPA and advisory firm that Accounts for Anything.  Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members that speak 60+ languages across the globe.  By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.

Join Aprio's Technology Advisory team and you will help clients maximize their opportunities.  Aprio Advisory Group, LLC is a progressive, fast-growing firm looking for a Senior Sage Intacct Delivery Manager to join their dynamic team.
 
As a Senior Manager, you will serve as a critical leader responsible for client success, strategic delivery, and team development. This role demands a blend of technical expertise in Sage Intacct, proven consulting experience, and exceptional leadership ability to drive project excellence and contribute to the firm's growth. 
 
This role focuses on translating complex client business requirements into effective, implementable Sage Intacct solutions. 
Responsibilities:
  • Strategic Account Leadership: Lead and manage a portfolio of client accounts, ensuring exemplary service standards are maintained and strategic objectives are met. 
  • Talent Development & Mentorship: Actively mentor and coach junior staff, leveraging individual team member strengths and passions to maximize performance and professional growth. 
  • Project Governance: Maintain accountability for overall project success, including monitoring action plans, providing quality assurance, and proactively identifying and mitigating risks. 
  • Execute Full Implementation Cycle: Manage team and projects to drive project completion, executing multiple concurrent client projects, ensuring successful implementation of the Sage Intacct. 
  • Drive Project Success: Utilize a prescriptive implementation methodology and templated project plans to consistently deliver projects on time, within scope, and on budget, maximizing customer satisfaction and solution adoption. 
  • Business Development: Utilize and expand professional relationships through networking and marketing efforts to identify and capitalize on new business opportunities and promote the firm's services to existing clients. 
  • Sales Execution & Pre-Sales Technical Support: Possesses end-to-end sales cycle experience, specifically regarding Sage SKU/pricing models, engagement scoping, and Statement of Work (SOW) drafting.
  • Culture & Standards: Uphold and reinforce the firm's professional and technical standards, fostering a culture of continuous improvement and innovation across the practice. 
Core Technical & Consulting Responsibilities 
Project Scoping and Solution Design 
  • Client Collaboration: Partner with clients and our internal team to fully understand evolving business needs and translate them into robust Sage Intacct solution requirements. 
  • Discovery & Analysis: Lead detailed discovery and scoping sessions to gather functional requirements for new module implementations, third-party integrations, and process optimization efforts. 
  • Scope Management: Accurately define project scope and estimate hours, identifying potential risks and necessary customizations early in the process to ensure smooth implementation and adjusted scope when needed. 
  • Contracting: Develop and present detailed Statements of Work (SOWs), including clear project timelines, deliverables, and financial estimates. 
  • System Integration: Guide clients through the Sage Intacct side of third-party integrations, advising on data flow, configuration needs, and best practices for ongoing use. 
  • Apply Product Expertise: Maintain expert-level knowledge of Sage Intacct, including advanced module functionality, and stay current with all new product features and enhancements. 
  • Vertical Industry Knowledge: Apply in-depth vertical knowledge of industry terminology, operational processes, and business intricacies to tailor solutions effectively. 
  • Additional Systems Experience or Knowledge of Market Place Partners with one or more of these systems: Bill.com, Expensify, Toast/MarginEdge, DataBlend for system integrations, Ramp, Mineraltree, Sage Intacct Payroll powered by ADP, Paychex, Paylocity, Martus Budgeting, Sage Intacct Fundraising powered by DonorPerfect, Salesforce, and Velixo.  

Advanced Subject Matter Expertise 

Serve as the Subject Matter Expert (SME), leading and performing implementation of advanced Sage Intacct modules, including: 
  • Dynamic Allocations 
  • Fixed Assets 
  • Prepaids 
  • Domestic or Global Consolidations 
  • Project and Billing 
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, Accounting, or a related field. 
  • 7-10 years of experience in developing and implementing business software technology solutions.
  • 3+ years of supervisory or team leadership experience. 
  • Strong understanding of all core Sage Intacct modules (GL, AP, AR, Purchasing, Order Entry, Cash Management). 
  • Advanced module implementation experience and knowledge, including Allocations, Prepaids, Fixed Assets, and Project Accounting. 
  • Sage Intacct Implementation Consultant Certification and Sage Intacct Accountants Certification. 
  • Demonstrated accounting background or knowledge base and deep understanding of accounting workflows. 
Why work for Aprio:
Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm.
 
 
Perks/Benefits we offer for full-time team members:
- Medical, Dental, and Vision Insurance on the first day of employment
- Flexible Spending Account and Dependent Care Account
- 401k with Profit Sharing
- 9+ holidays and discretionary time off structure
- Parental Leave - coverage for both primary and secondary caregivers
- Tuition Assistance Program and CPA support program with cash incentive upon completion
- Discretionary incentive compensation based on firm, group and individual performance
- Incentive compensation related to origination of new client sales
- Top rated wellness program
- Flexible working environment including remote and hybrid options
 
 
What's in it for you:
- Working with an industry leader: Be part of a high-growth firm that is passionate for what's next.
- An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience.  We call it the Aprio Way.  This shared mindset creates lasting relationships between team members and with clients.
- A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.
- Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.
- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.
- Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.
 
 
EQUAL OPPORTUNITY EMPLOYER
Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
 
Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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