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Client Success Associate Jobs in Trumbull, CT (NOW HIRING)

Gartner

Senior Product Manager

Stamford, CT · Hybrid

$134K - $178K/yr

Our associates thrive in a collaborative environment, benefit from world-class training, and enjoy ... Commercial growth & client success - Drive go-to-market efforts from adoption to retention, work ...

AllianceBernstein

Associate

Stamford, CT · On-site

$80K - $86K/yr

Bernstein Private Wealth Associates are client service professionals who exhibit drive, ambition ... Collaborate and network with senior professionals throughout the firm to fuel career success

AllianceBernstein Holding L.P.

Associate

Stamford, CT · On-site

$80K - $86K/yr

Bernstein Private Wealth Associates are client service professionals who exhibit drive, ambition ... Collaborate and network with senior professionals throughout the firm to fuel career success

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Showing results 21-40

All JobsClient Success Associate JobsClient Success Associate Jobs in Trumbull, CT

Client Success Associate information

See Trumbull, CT salary details

$18.2K

$52K

$91.2K

How much do client success associate jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client success associate in Trumbull, CT is $51,994.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $64,300.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Trumbull, CT?

The most popular types of Client Success jobs in Trumbull, CT are:

What job categories do people searching Client Success Associate jobs in Trumbull, CT look for?

The top searched job categories for Client Success Associate jobs in Trumbull, CT are:

What cities near Trumbull, CT are hiring for Client Success Associate jobs?

Cities near Trumbull, CT with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Trumbull, CT as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $51,994 per year, or $25 per hour.

Client Engagement Associate

Freudigman & Billings LLC

Westport, CT • On-site

$65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Our fundamental belief at Freudigman & Billings is that children learn best in the context of supportive relationships. We are committed to helping students better understand how they learn and how they can take ownership of that learning. Our team provides educational solutions for adolescents and children through individual assessment, personally tailored learning programs, and one-on-one coaching.
Freudigman & Billings seeks a Client Engagement Associate to join our Client Services team. The Client Engagement Associate is a critical member of the team, responsible for creating a seamless experience for students, families, and instructors while ensuring the daily operations of our center run smoothly.
The Client Engagement Associate serves as a primary point of contact for families and students and plays a key role in coordinating onboarding, communication, scheduling and administrative processes. This position requires exceptional organizational skills, strong judgment, and the ability to manage complex details with accuracy and professionalism.
The ideal candidate enjoys solving puzzles. Whether it is finding the right scheduling solution, balancing competing priorities, or anticipating the needs of students, families, and instructors, this role requires someone who enjoys making complex pieces fit together. Think Sudoku, Tetris, or chess - success comes from seeing the big picture while managing the smallest details.
This role is ideal for someone who thrives in a fast-paced environment, enjoys learning new technology, creates efficiency wherever possible, and understands that client service in an educational setting is far more complex than transactional scheduling.
Core Responsibilities
  • Prioritize and manage shared communication channels, including Welcome inboxes, and ensure timely responses and follow-through.
  • Coordinate scheduling services for new clients and advising meetings for current clients.
  • Assist the Director of Client Services with scheduling onboarding calls.
  • Support the onboarding process for new families by collecting required documentation, entering new client information into internal systems, and preparing client files.
  • Maintain and update databases to ensure accurate tracking of prospective and current clients.
  • Assist the Client Services Team with major cyclical scheduling projects throughout the academic year.
  • Maintain knowledge of local school calendars, academic schedules, standardized testing timelines, and seasonal programming.
  • Collaborate closely with the Client Services Team and other key members of the office to support efficient daily operations.
  • Manage incoming phone calls, greet and direct students and families, and provide a welcoming, professional front-office experience.
  • Assist with facility coordination, including communication with the landlord and supporting day-to-day office operations as needed.
  • Maintain strict confidentiality of all student and family information.

Competency Requirements
Critical Thinking: Analyze scheduling conflicts, competing priorities, and last-minute changes to develop effective solutions.
Attention to Detail: Demonstrate exceptional accuracy in scheduling, documentation, and data management.
Executive Functioning: Effectively prioritize numerous competing tasks while maintaining organization, accuracy, and follow-through.
Big-Picture Thinking: Understand how individual decisions affect students, instructors, families, and overall center operations.
Crisis Management: Identify urgent issues, establish priorities quickly, and execute solutions with professionalism and sound judgment.
Leadership & Teamwork: Collaborate effectively with Partners, Directors, Instructors, and fellow Client Services team members to support smooth operations.
Communication: Maintain clear, timely, and professional communication with clients, instructors, families, and internal stakeholders.
Required Qualifications & Experience
Education
  • Bachelor's degree (B.A. or B.S.) required.

Experience
  • Two or more years of experience in scheduling, administrative support, client services, customer service, or office operations.
  • Demonstrated success with office management and managing complex administrative responsibilities
  • Strong proficiency with Google Workspace, scheduling software, and data management systems.
  • Advanced proficiency with Apple products and Mac operating systems.

Physical & Environmental Conditions
  • Prolonged periods of sitting or standing while working at a computer.
  • Ability to lift up to 15 pounds occasionally.
  • This is a full-time, on-site position based in our Westport, CT office.
  • Monday through Friday, 9:30 a.m. to 6:00 p.m.
  • Reliable transportation is required.
  • Candidates must be authorized to work in the United States and successfully complete a background check.

Benefits
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Paid Time Off
  • Meal Perks

If you enjoy creating order out of complexity, thrive in a fast-paced environment, and want to play an essential role in supporting students, families, and educators, we encourage you to apply.

Apply