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Client Success Associate Jobs in Irvine, CA (NOW HIRING)

Capgroup

Global Client Services RFP Manager

Irvine, CA

$179K - $286K/yr

We believe that belonging leads to better outcomes and a stronger community of associates united by ... you up for success. * Enjoy generous time-away and health benefits from day one, with the ...

59 Pines

Remote Account Manager

Laguna Beach, CA · Remote

$60K - $90K/yr

Where a customer success associate is the responsive first point of contact, an account manager ... client services, or a relationship-heavy role where you owned relationships (not just tickets)

Amtex Enterprises Inc

Tooling Supervisor

Corona, CA · On-site

$108 - $132/hr

Corona, CA The role is 100% on-site and the client prefers candidates from California. Shape the ... Required Qualifications that Enable Your Success * Associate's Degree in a related technical field ...

Posted today

Capgroup

Private Client Operations Manager

Irvine, CA

$141K - $226K/yr

We believe that belonging leads to better outcomes and a stronger community of associates united by ... you up for success. * Enjoy generous time-away and health benefits from day one, with the ...

Capital Group

Private Client Operations Manager

Irvine, CA · On-site

$141K - $226K/yr

We believe that belonging leads to better outcomes and a stronger community of associates united by ... you up for success. * Enjoy generous time-away and health benefits from day one, with the ...

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Client Success Associate information

See Irvine, CA salary details

$19.9K

$56.9K

$99.8K

How much do client success associate jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client success associate in Irvine, CA is $56,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $70,300.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Irvine, CA?

The most popular types of Client Success jobs in Irvine, CA are:

What job categories do people searching Client Success Associate jobs in Irvine, CA look for?

The top searched job categories for Client Success Associate jobs in Irvine, CA are:

What cities near Irvine, CA are hiring for Client Success Associate jobs?

Cities near Irvine, CA with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Irvine, CA as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $56,880 per year, or $27.3 per hour.

Associate Client Support Consultant - Bilingual

ADP

La Palma, CA • Hybrid

Full-time

Posted yesterday

New

Job description

ADP is hiring an Associate Client Support Consultant (Bilingual -Spanish).Position is hybrid; working in the office 3 days per week and from home 2 days per week.

Thanks for clicking! Let us tell you a little more...

  • Are you a customer service superhero who gets a thrill from leaping tall client questions in a single bound? Can you focus on key priorities with your laser vision? (FYI - We only wear capes on Fridays.)
  • Are you great at follow-up and follow-through with your clients to help them work smarter, embrace new challenges, and find solutions?
  • Most importantly, do you love people and thrive in a fast-paced, collaborative environment? (Oh yes, we used the L word and it's that serious.)

Well, then you might be just the person we're looking for!

As an Associate Client Support Consultant, you'll leverage our top-ranked training programs and world-class service guidelines to solve clients' challenges and fuel their business success.

Does this sound like you?

  • Connector and Problem Solver. You're comfortable working in the heart of your personal command center, communicating on the phone, and multi-tasking to solve problems quickly with satisfying resolutions.
  • People First. You're a relationship builder who wants to help others, grow friendships, and support
  • Agile Solution Seeker. You can always find the right answer by anticipation, looking forward, and taking action.
  • Insatiable Appetite to Learn. You're always learning, growing, questioning, and challenging what's been done before.

WHAT YOU'LL DO: Responsibilities

Be the Go-To Person and Trusted Advisor

  • Serve as a consultant in servicing ADP's products/technologies.
  • Use a breadth of expertise to help ADP's clients. Solve client problems taking a broad perspective to identify solutions.
  • Work to resolve issues and provide solutions.

Be a Networker and Relationship Builder

  • Build relationships with clients over the phone and leverage your knowledge of ADP's products and services to provide solutions to issues and questions and help build clients' understanding of our products' value, exceeding clients' expectations in all of your interactions.
  • Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience.

Experience you'll need: Required Qualifications

  • Fluent in both English and Spanish.
  • At least one year in a customer service environment.
  • Bachelor's Degree or equivalent in education and experience.
  • A strong focus on client satisfaction in a relevant industry or as an HR/HRIS practitioner with systems experience.

Bonus points for these: Preferred Qualifications

  • Proven ability to produce positive results.
  • Up to one year of professional consulting experience or equivalent experience as a practitioner in a systems-related organization.
  • Strong client relationship-building skills.
  • Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards.
  • Ability to demonstrate learning agility and critical thinking skills, including sophisticated Human Capital Management areas (HR, Payroll, Tax, etc.) and software-related information in both a classroom and in a hands-on environment.
  • The ability to learn and apply basic concepts in new situations.
  • Initiative to seek out answers, solutions, and positive outcomes for both the client and ADP.
  • Demonstrated organizational skills like the ability to multi-task, set priorities, and follow up promptly.
  • Proficiency in the latest web technologies and working knowledge of various operating systems.
  • The ability to work in a team environment as well as work independently while making sound decisions.
  • Good knowledge of industry tools.
  • Excellent analytical and time management skills.
  • Excellent communication skills both verbal and written.

If you've made it down this far, we have to ask: What are you waiting for? Apply now!

#LI-Hybrid

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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

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