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Client Success Associate Jobs in Concord, CA (NOW HIRING)

You will be part of a team that believes that believes in employees success! They are a dynamic ... Planning and scheduling client meetings * Taking care of any client requests in a timely manner

As an Associate CSM, you will be the liaison between the customer and Five9 to address customer ... Experience in Customer Success, Account Management, Business Development, or another client-facing ...

Client Relations Associate - Entry Level

Livermore, CA · On-site

$44K - $55K/yr

Develop practical skills in client relations, account management, customer success, and business ... What We Offer Our Entry-Level Client Relations Associates receive: * Paid training * Competitive ...

Operations Associate

San Francisco, CA · On-site

$100K - $120K/yr

About the Role We're hiring an Operations Associate to keep our internal systems and client ... You'll work closely with our clinical, client success, and leadership teams to ensure day-to-day ...

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be ... success * Take a proactive role in learning about clients' industry, business needs and company ...

Century Group is always looking for top talent interested in creating their path to success and ... Associate Director of Client Services Role Summary: In this role, you will focus on the interim and ...

Do you know how to take care of people? We're looking for a Registered Client Associate to: • ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

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Client Success Associate information

See Concord, CA salary details

$20.3K

$58.1K

$102K

How much do client success associate jobs pay per year?

As of Aug 31, 2026, the average yearly pay for client success associate in Concord, CA is $58,145.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $71,900.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Concord, CA?

The most popular types of Client Success jobs in Concord, CA are:

What are popular job titles related to Client Success Associate jobs in Concord, CA?

For Client Success Associate jobs in Concord, CA, the most frequently searched job titles are:

What cities near Concord, CA are hiring for Client Success Associate jobs?

Cities near Concord, CA with the most Client Success Associate job openings:

Infographic showing various Client Success Associate job openings in Concord, CA as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $58,145 per year, or $28 per hour.

Customer Success Associate

San Francisco, CA

Full-time

Re-posted 29 days ago


Job description

Company Description

Why us?

You will be part of a team that believes that believes in employees success! They are a dynamic, fast growing company with great opportunities and an employee focused company culture. Join this fantastic team today and make a difference in your life and the lives of those around you! 

They are an equal opportunity employer and value diversity at our company.

Job Description

Your responsibilities:

  • Planning and scheduling client meetings 
  • Taking care of any client requests in a timely manner 
  • Participating in client calls and site visits 
  • Maintaining notes from each client interaction 
  • Generating reports and presentations 
Qualifications

We'd love to hear from you, if:

  • You have 2 years of experience in a professional services environment 
  • You have 1-2 year sales experience selling solutions or consultative sales and customer service 

Education Qualification: Bachelors Degree

Work Authorization: US Citizen / Green Card Holder



Additional Information

All your information will be kept confidential according to EEO guidelines.