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Client Success Associate Jobs in Vista, CA (NOW HIRING)

IPS Group

Sr. Client Success Manager

San Diego, CA · On-site

$75K - $85K/yr

Associate or bachelor's degree in business, Communications, Marketing, Information Systems, or a ... Customer Success, Account Management, Customer Support, Project Coordination, or other client ...

IPS Group

Sr. Client Success Manager

San Diego, CA · On-site

Associate or bachelor's degree in business, Communications, Marketing, Information Systems, or a ... Customer Success, Account Management, Customer Support, Project Coordination, or other client ...

IPS Group Inc.

Sr. Client Success Manager

San Diego, CA · On-site

$75K - $85K/yr

Associate or bachelor's degree in business, Communications, Marketing, Information Systems, or a ... Customer Success, Account Management, Customer Support, Project Coordination, or other client ...

sthreemana

Associate Sales Team Manager

San Diego, CA · On-site

... seeking an Associate Sales Team Manager to join our Progressive Southwest Team . This is an ... Direct impact on client success and business growth Outpace your impact At Specialist Staffing ...

SThree plc

Associate Sales Team Manager

San Diego, CA · On-site

... seeking an Associate Sales Team Manager to join our Progressive Southwest Team . This is an ... Direct impact on client success and business growth Outpace your impact At Specialist Staffing ...

UBS

Registered Client Associate

San Diego, CA · On-site

Can you anticipate next steps? We're looking for a Registered Client Associate to: • keep ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

Royal Bank of Canada

Client Associate

San Diego, CA · On-site

$39K - $61K/yr

As a Client Associate/Registered Client Associate, become a trusted resource to our clients ... success that is mutual. * A comprehensive Total Rewards Program including bonuses and flexible ...

Royal Bank of Canada

Client Associate

La Jolla, CA · On-site

$39K - $61K/yr

As a Client Associate/Registered Client Associate, become a trusted resource to our clients ... success that is mutual. * A comprehensive Total Rewards Program including bonuses and flexible ...

UBS

Client Associate

San Diego, CA · On-site

Key responsibilities We're looking for a Client Service Associate to: • Assist financial advisors ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

UBS

Client Associate

San Diego, CA · On-site

Do you know how to take care of people? We're looking for a Client Associate to: • keep ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

UBS

Client Associate

San Diego, CA · On-site

Do you know how to take care of people? We're looking for a Client Associate to: • keep ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

UBS

Client Associate

San Diego, CA · On-site

Do you know how to take care of people? We're looking for a Client Associate to: • keep ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Vista, CA

Client Success Associate information

See Vista, CA salary details

$18.9K

$54.2K

$95.1K

How much do client success associate jobs pay per year?

As of Sep 1, 2026, the average yearly pay for client success associate in Vista, CA is $54,168.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $67,000.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Vista, CA?

The most popular types of Client Success jobs in Vista, CA are:

What job categories do people searching Client Success Associate jobs in Vista, CA look for?

The top searched job categories for Client Success Associate jobs in Vista, CA are:

What cities near Vista, CA are hiring for Client Success Associate jobs?

Cities near Vista, CA with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Vista, CA as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $54,168 per year, or $26 per hour.

Sr. Client Success Manager

San Diego, CA • On-site

IPS Group
See more jobs at IPS Groupexternal

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Company: IPS Group is a design, engineering, and manufacturing company focused on low-power wireless telecommunications and parking technologies. IPS manufactures its products in the United States of America and has been delivering world-class solutions to the telecommunications and parking industries for over 25 years. The company is best known for its patented credit card-enabled, solar-powered single-space parking meter and web-based management system.
Duties and Responsibilities:
IPS Group is seeking a proactive and strategic Sr. Client Success Manager (CSM) to serve as the primary point of contact for a portfolio of clients. This role is responsible for driving customer satisfaction, retention, adoption, and growth by building trusted relationships, identifying opportunities, and ensuring clients realize maximum value from IPS solutions.
The ideal candidate is a customer advocate, relationship builder, and problem solver who takes initiative, embraces change, and is committed to delivering exceptional customer experiences. This individual will collaborate across departments to ensure successful customer outcomes while maintaining a customer-first mindset.
Essential Duties and Responsibilities:
Strategic Client Management
  • Manage a portfolio of client accounts and serve as the primary relationship owner.
  • Develop strong partnerships by understanding client goals, operational challenges, and success metrics.
  • Conduct Quarterly Business Reviews (QBRs) and Annual Business Reviews focused on performance, value realization, and future opportunities.
  • Monitor account health and proactively identify opportunities to improve customer satisfaction, retention, and product adoption.
  • Develop and execute customer success plans for key accounts.

Customer Success & Retention
  • Maintain regular client engagement through proactive outreach and strategic touchpoints.
  • Serve as a trusted advisor by providing guidance, recommendations, and best practices.
  • Identify opportunities for account growth, product utilization, and service expansion.
  • Support customer retention initiatives and mitigate churn risks through proactive engagement.
  • Demonstrate a commitment to delivering exceptional customer experiences.

Change Management & Client Advocacy
  • Guide customers through product enhancements, process improvements, and organizational changes.
  • Assist clients in adopting new products, features, and technologies.
  • Advocate for customer needs internally and collaborate with cross-functional teams to drive positive business outcomes.
  • Gather customer feedback and communicate trends and recommendations to internal stakeholders.

Service Excellence & Issue Management
  • Maintain ownership and visibility of customer issues through resolution.
  • Partner with Support teams to ensure service level agreements (SLAs) are achieved.
  • Communicate proactively regarding issue status, timelines, and expectations.
  • Identify recurring issues and work with internal teams to implement long-term corrective actions.

Cross-Functional Collaboration
  • Partner with Support, Implementation, Product Management, Finance, Operations, and Sales teams to deliver a seamless customer experience.
  • Support customer onboarding, adoption, training, and optimization efforts.
  • Maintain accurate customer records, account plans, and activity documentation within CRM and ticketing systems.
  • Participate in internal meetings and initiatives focused on improving customer experience and operational effectiveness.

Team Development & Mentorship
  • Mentor and support team members by sharing best practices, customer success strategies, and industry knowledge.
  • Provide guidance and coaching to newer Client Success Managers and cross-functional team members to promote professional growth and consistency in client experiences.
  • Serve as a subject matter expert and resource for customer relationship management, issue resolution, and client engagement strategies.
  • Foster a collaborative, customer-focused culture through knowledge sharing, peer support, and continuous improvement initiatives.
  • Assist with onboarding and training of new team members, helping them develop the skills and knowledge necessary for success.
  • Contribute to the development and refinement of customer success processes, playbooks, templates, and documentation.

Qualifications Include:
  • Associate or bachelor's degree in business, Communications, Marketing, Information Systems, or a related field preferred.
  • Minimum of 2 years of experience in Customer Success, Account Management, Customer Support, Project Coordination, or other client-facing roles.
  • Experience managing customer relationships and conducting business reviews or client presentations.
  • Experience working within CRM and ticket management systems.

Desired Skills & Experience:
  • Excellent verbal, written, and presentation communication skills.
  • Strong relationship-building and customer engagement skills.
  • Strategic thinker with a proactive and solutions-oriented mindset.
  • Strong organizational and time-management skills with the ability to manage multiple priorities.
  • Ability to work independently while collaborating effectively across departments.
  • Technical aptitude and the ability to understand and communicate software, hardware, and technology solutions.
  • Comfortable navigating change and helping customers adapt to new products, processes, and technologies.
  • Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • Demonstrated commitment to continuous learning and professional development.

Physical Demands, Equipment, and Machinery:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
Sitting, standing, walking, lifting, and storing supplies and materials throughout the day. Ability to perform work on a desktop or laptop computer requiring manual dexterity to operate keyboards, calculators, and photocopying equipment. Ability to sit for long periods of time, concentrate on a task without being distracted and look at a computer screen to see details at close range.
Work Environment:
The work environment described here is representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
Note: The above statements are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in this classification. Nothing in the job description restricts IPS Group from the right to change, assign, or reassign duties and responsibilities at any time for any reason. Furthermore, they do not establish a contract for employment as this is an "AT-Will" employer. It is the policy of IPS Group not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, sexual orientation, or veteran status.
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Job Type: Full-time
Salary range: $75k - $85k/yr.
An Equal Opportunity Employer-M/F/D/V

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