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Client Success Associate Jobs in Hempstead, NY (NOW HIRING)

Finario

Customer Success Associate

Stamford, CT · On-site

Customer Success Associate Finario is a fast growing Software-as-a-Service technology company ... Client Relationship Management - serve as the main point of contact to foster deeper value driven ...

iCapital

Client Success Manager - Associate

New York, NY · On-site +1

$85K - $110K/yr

About the Role iCapital is seeking an Associate to join the Onboarding Solutions team. This role ... Qualifications * 2-5 years of experience as a client success manager, managing client relationships ...

iCapital

Client Success Manager - Associate

New York, NY · On-site

$85K - $110K/yr

About the Role iCapital is seeking an Associate to join the Onboarding Solutions team. This role ... Qualifications * 2-5 years of experience as a client success manager, managing client relationships ...

Finario

Customer Success Associate

Stamford, CT · On-site

Customer Success Associates help implement and support users of the Finario application by ... Client Relationship Management - serve as the main point of contact to foster deeper value driven ...

Finario

Customer Success Associate

Stamford, CT

Customer Success Associates help implement and support users of the Finario application by ... Client Relationship Management - serve as the main point of contact to foster deeper value driven ...

Symphony

Customer Success Associate

Manhattan, NY · On-site

$70K - $80K/yr

The Customer Success Associate supports customers post-sale by helping drive adoption and effective ... client-facing roles in SaaS or technology * Highly organized and able to manage multiple customer ...

AlphaSense

Customer Success Associate

New York, NY

About the Role The Customer Success Associate role at AlphaSense supports the day to day experience ... Client Engagement: Support client sessions across a variety of industries and user types. Join ...

Playbook

Customer Success Associate

Hoboken, NJ · On-site

About the position The Customer Success Associate will be expected to deliver superior support ... client satisfaction. * Drive customer software engagement and development of power users across ...

Cadent

SVP, Client Success

Manhattan, NY · On-site

Senior Vice President Of Client Success Cadent ignites seamless connections between brands ... This leader will guide a large team of talented associates to ensure clients get the simplest ...

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Showing results 21-40

All JobsClient Success Associate JobsClient Success Associate Jobs in Hempstead, NY

Client Success Associate information

See Hempstead, NY salary details

$19.2K

$55.1K

$96.7K

How much do client success associate jobs pay per year?

As of Aug 10, 2026, the average yearly pay for client success associate in Hempstead, NY is $55,107.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $68,100.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Hempstead, NY? The most popular types of Client Success jobs in Hempstead, NY are:
What are popular job titles related to Client Success Associate jobs in Hempstead, NY? For Client Success Associate jobs in Hempstead, NY, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Hempstead, NY look for? The top searched job categories for Client Success Associate jobs in Hempstead, NY are:
What cities near Hempstead, NY are hiring for Client Success Associate jobs? Cities near Hempstead, NY with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Hempstead, NY as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $55,107 per year, or $26.5 per hour.

Customer Success Associate

Finario

Stamford, CT • On-site

Other

Medical, Retirement

Posted 6 days ago

Job description

Customer Success Associate

Finario is a fast growing Software-as-a-Service technology company providing a suite of intelligent capital planning & portfolio strategy solutions to leading industrial enterprises worldwide.

The Finario Customer Success team drives awareness, implementation and adoption of the Finario solution while working alongside our product, sales and engineering teams. Customer Success Associates help implement and support users of the Finario application by responding to functional and technical queries, consulting on capital investment best practices and how to best leverage the Finario platform to improve the management of Capex and drive improved business results.

We are looking for a highly motivated and results-driven Customer Success Associate. In this role, you will play a crucial role in Finario’s customer success and implementation functions, while fostering customer relationships.

Responsibilities:

  • Provide high-quality support - in a friendly and timely manner to help end-users with application questions and resolve problems.
  • Implementation - collaborate with Finario customers to define and implement new customer configuration requirements during onboarding. Manage implementations through steady state application use.
  • Training - improve existing training materials and tools to help customers, internal team members, and partner resources learn the Finario platform from both an implementation and end user standpoint.
  • Serve as a solution expert - educate users on our software platform.
  • Optimize customer application usage - drive user adoption and effective use of the Finario platform in order to optimize Capex management and drive better business results for customers.
  • Client Relationship Management - serve as the main point of contact to foster deeper value driven relationships with our customers.

Required Qualifications:

  • 2 - 5 years of work experience
  • Excellent communication skills, both verbal and written
  • Self-starter who is able to own the ongoing success of both large and small customers
  • Detail-oriented with strong track record of follow-through
  • Natural sense of curiosity and a desire to help people
  • Technical Skills connecting a building reports in a variety of BI tools (PowerBI, Tableau, Snowflake)
  • API connectivity and querying (Open, RESTful)

Desired Skills & Experience:

  • Proven track record of establishing yourself as a trusted advisor to customers
  • Previous SaaS and/or Consulting experience
  • Previous experience in a Implementation and/or Customer Success capacity
  • Previous experience developing training materials and delivering training
  • Exposure to deadline driven environments utilizing different project management tools
  • Enthusiasm for using and explaining the benefits of cloud technologies
  • Understanding of financial (budgeting, planning) and investment concepts such as ROI and NPV in a Capital Intensive industry
  • Sense of humor

Compensation:

  • Salary, Healthcare, 401(k)

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