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Client Success Associate Jobs in Detroit, MI (NOW HIRING)

Client Onboarding Manager

Royal Oak, MI · Remote

$77K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead and develop a team of specialists and associate managers, fostering accountability, engagement ... Collaborate with other departments, including Technical Services, Sales, and Success, to drive ...

Client Service Representative

Grosse Pointe, MI · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... role in the success and continued growth of our dynamic company. To learn more visit www ... Associate's degree or equivalent. Qualifications Additional Information ConnectPay offers a salary ...

Client Service Representative

Grosse Pointe, MI

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... role in the success and continued growth of our dynamic company. To learn more visit www ... Associate's degree or equivalent. Additional Information ConnectPay offers a salary commensurate ...

sales associate

Clinton Township, MI

$13.75 - $18.75/hr

Embraces selling, incentive and product knowledge techniques for success * Represents Lane Bryant ... Supports client experience throughout all touch points * Supports and executes floor-sets ...

Account Associate

Troy, MI · On-site

$45K - $61K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ensure a seamless client experience from initial inquiry through final delivery Operations ... and long-term success within STARK. Account Associates are compensated with a competitive base ...

Associate Financial Advisor - Shelby State Bank Your career path should lead to real opportunity ... The freedom to create solutions specific to your client's goals Whatever your vision of success, w ...

Virtual Sales Associate

Detroit, MI · Remote

$85K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

Nurture ongoing client relationships by offering continuous support and regular updates ... success. How to Apply: Send over your resume and a brief note introducing yourself to schedule an ...

Associate Veterinarian

Southfield, MI · On-site

$120K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Passionate about patient care and long-term client relationships * A collaborative teammate who ... and success. We empower team members with the resources, support, and opportunities needed to ...

Associate Veterinarian

Southfield, MI · On-site

$120K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Passionate about patient care and long-term client relationships * A collaborative teammate who ... and success. We empower team members with the resources, support, and opportunities needed to ...

Showing results 41-60

Client Success Associate information

See Detroit, MI salary details

$18.3K

$52.5K

$92.1K

How much do client success associate jobs pay per year?

As of Aug 13, 2026, the average yearly pay for client success associate in Detroit, MI is $52,459.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $64,800.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

What are the most commonly searched types of Client Success jobs in Detroit, MI?

The most popular types of Client Success jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Client Success Associate jobs?

Cities near Detroit, MI with the most Client Success Associate job openings:

Infographic showing various Client Success Associate job openings in Detroit, MI as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $52,459 per year, or $25.2 per hour.

Member Experience Associate - Auburn Hills

Lake Trust Credit Union

Auburn Hills, MI • On-site

Full-time

Medical, Retirement

Re-posted 19 days ago


Lake Trust Credit Union rating

9.1

Company rating: 9.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

Member Experience Associate -
Auburn Hills
More Than A Job!
Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us.
Benefits Include
  • Financial wellbeing services
  • 401(K) matching with up to 5% match
  • Reduced health insurance
  • Employee wellbeing services
  • DE&I initiatives
  • Work-life balance

Job summary
The Member Experience Associate is passionate about delivering the best Member Experience to our members! This team member will uncover needs, inspire possibilities, and deliver solutions to advance our members' financial success. This person must be adaptable with a strong sense of teamwork. They will cross-sells products and services, open all deposit accounts, including specialty and business accounts to help our members meet their financial goals. This position will build and deepen member relationships by providing the Best Member Experience. Member Experience Associates will be expected to support onstage operations and help to reach and exceed Lake Trust goals.
What you'll do
  • Proactively greet and interact with members as they enter the Credit Union. Through active listening and asking open ended, highly impactful questions you will uncover member needs to best assist them in meeting those needs.
  • Be a financial coach to our members! Look for opportunities to maximize member loyalty, building and deepening the member's relationship by assessing member's total financial picture and offering solutions to advance their financial success.
  • Coach and mentor peers by working collaboratively and promoting teamwork in order to achieve Lake Trust goals.
  • Demonstrate positive behaviors that promote high morale, cooperation and enthusiasm.
  • Educate members on consumer loans and credit card products. Originate, process, and close on consumer loans. Advise on opportunities to advance members' financial well-being by looking for cross-sale opportunities and acting as a financial coach to members.

What you'll bring
  • High School Diploma/GED is required
  • Minimum of 1-2 years job-related experience demonstrating success in building member/customer relationships by successfully cross selling products within a financial institution or retail environment.

What you'll get
We know that pay and benefits are important. And, we've really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you'll enjoy:
  • Working with an energetic team focused on making our members wildly successful
  • An opportunity to work with others that have your back every step of the way
  • Opportunities to make a difference both inside and outside of our walls
  • Being treated like you are more than the work you do
  • Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.

What Lake Trust Credit Union employees say

Pay

Benefits

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