ZipRecruiter

Log In

1

Client Success Associate Jobs in Cincinnati, OH (NOW HIRING)

Jackson Hewitt COO

Rehire Client Support Associate

Aurora, IN · On-site

$15.75 - $21.75/hr

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who ... We offer on-the-job mentorships too, and we're always championing your professional success and ...

Clark Schaefer Hackett

Tax Staff II

Cincinnati, OH · On-site

$55K - $74K/yr

... client success. * Prepare and review business and high-net-worth individual tax returns, tax ... Keywords Tax Staff, Tax Staff Accountant, Tax Associate, Staff Accountant, Public Accounting, CPA ...

Clark Schaefer Hackett

Tax Staff II

Cincinnati, OH · On-site

$56K - $75K/yr

... client success. * Prepare and review business and high-net-worth individual tax returns, tax ... Keywords Tax Staff, Tax Staff Accountant, Tax Associate, Staff Accountant, Public Accounting, CPA ...

Allworth Financial

Service Associate

Cincinnati, OH · On-site

$15 - $20.25/hr

The Service Associate - Client Support is responsible for providing exceptional administrative ... Our commitment to your success is enhanced by our competitive base pay and an extensive benefits ...

Allworth Financial

Service Associate

Cincinnati, OH · On-site

$15 - $20.25/hr

The Service Associate - Client Support is responsible for providing exceptional administrative ... Our commitment to your success is enhanced by our competitive base pay and an extensive benefits ...

Clark Schaefer Hackett

Senior Tax Associate

Cincinnati, OH · On-site

$78K - $96K/yr

... client relationships, and continue growing your career with a firm that believes success at work ... of associates, provide coaching and mentorship, and contribute to a culture of learning ...

previous pagenext page

Showing results 21-40

All JobsClient Success Associate JobsClient Success Associate Jobs in Cincinnati, OH

Client Success Associate information

See Cincinnati, OH salary details

$17.8K

$50.8K

$89.2K

How much do client success associate jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client success associate in Cincinnati, OH is $50,844.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $62,800.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Cincinnati, OH?

The most popular types of Client Success jobs in Cincinnati, OH are:

What are popular job titles related to Client Success Associate jobs in Cincinnati, OH?

For Client Success Associate jobs in Cincinnati, OH, the most frequently searched job titles are:

What job categories do people searching Client Success Associate jobs in Cincinnati, OH look for?

The top searched job categories for Client Success Associate jobs in Cincinnati, OH are:

What cities near Cincinnati, OH are hiring for Client Success Associate jobs?

Cities near Cincinnati, OH with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Cincinnati, OH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $50,844 per year, or $24.4 per hour.

Entry-Level Retirement Operations Associate, (CRS)

Strongpoint Partners

Cincinnati, OH

Full-time

Posted 21 days ago

Job description

Who we are:

Strongpoint Partners is tech-enabled retirement services platform serving small- to mid-sized businesses with integrated retirement third party administration, recordkeeping, payroll, and HR solutions. Recognized as one of Inc. 5000's Fastest Growing Private Companies in America and certified as a Great Place to Work, Strongpoint offers a suite of services that prioritizes accuracy, compliance, and reduction of regulatory risk for its clients, delivered by local client success teams that understand the nuances of the markets they serve. With a coast-to-coast network of 19 leading firms including HowardSimon ("HSR"), Jocelyn Pension Consulting ("JPC"), Retirement Strategies Group ("RSG"), Retirement Planners and Administrators ("RPA"), Pension Financial Services ("PFS"), Pollard & Associates ("PA"), Carlson Quinn ("CQ"), SI GROUP ("SIG"), Retirement Planning Consulting Group ("RPCG"), Karel-Gordon & Associates ("KGA"), Cash Balance Actuaries ("CBA"), Pension Consultants, Inc. ("PCI"), Actuaries Unlimited ("AUI"), California Retirement Plans ("CRP"), Benefit Equity ("BEI"), United Benefit Pensions, Inc. ("UBP"), Creative Retirement Systems ("CRS"), Associated Pension Consultants ("APC"), Allied Consultants, Inc. ("ACI"), American Retirement Plan Services, LLC ("ARPS"), and SMS Retirement ("SMS"). Strongpoint Partners combines a relentless passion for service and innovation with the experience and expertise required to make retirement work for everyone. For more information, please visit: www.strongpointpartners.com.

About Creative Retirement Systems, (CRS):

Based in Springdale, Ohio, CRS team prides themselves on helping clients reach their retirement objectives with creative solutions and plans that are tailored to their unique needs. CRS is an operating partner of Strongpoint Partners, a leading tech-enabled financial services retirement platform backed by Shore Capital Partners (SCP).

Position Summary:

The Retirement Operations Associate will support the daily administrative functions of retirement plan operations. This role focuses on data entry, document preparation, and assisting with basic plan processing tasks, specifically assisting with participant loans & distributions.

This is an entry-level role; no prior experience in retirement plans or finance is required; you will receive structured training to build foundational knowledge of retirement plans and administrative processes, with opportunities to grow into more advanced responsibilities over time.

PLEASE NOTE: This role is based out of CRS's Cincinnati Tri-County office and requires regular in-person attendance, (up to 5-days per week with the potential to work in a hybrid capacity).

Key Responsibilities:

  • Perform general administrative and clerical duties related to retirement plan operations
  • Enter, update, and maintain accurate data in internal systems and spreadsheets
  • Work extensively with Microsoft Excel and Word for reports, tracking, and documentation
  • Assist in drafting retirement plan documents and support new business onboarding activities
  • Process benefit distributions for terminated employees in accordance with plan rules
  • Review information for accuracy and completeness
  • Organize and maintain electronic and physical files
  • Support team members with special projects as assigned
  • Communicate professionally with internal team members and external contacts as needed
  • Other duties as assigned.

Required Qualifications:

  • Bachelor's degree required (any major considered; math/finance majors preferred)
  • Basic computer proficiency (Microsoft Office, especially Excel and Word)
  • Strong written and verbal communication skills
  • High level of attention to detail and accuracy
  • Solid organizational and time-management skills
  • Ability to work effectively in a team environment
  • Basic math and analytical skills
  • Strong problem-solving ability
  • Professional and dependable work ethic
  • Strong interest in administrative or operations-based work
  • Ability to learn new systems and processes quickly

Our Value-Driven Employee Experience:

  • Flexible Workplace – Hybrid and remote options available for many roles.
  • Flexible PTO – Competitive paid time off, including flexible & unlimited options.
  • Inclusive Environment – A culture that values diversity, collaboration, and respect.
  • Growth Opportunities – Support for ongoing learning and career development.
  • Comprehensive Benefits – Health, dental, vision, life, and disability coverage.
  • Workplace Perks – Incentive bonus programs, flexible hours, & more.

**Specific benefits and programs may vary by partner and position.