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Client Success Associate Jobs in Charleston, SC (NOW HIRING)

Signet Jewelers

Sales Associate

Mount Pleasant, SC · On-site

$13.50 - $18.25/hr

Own your success - Manage your sales with care, precision, and pride-your results are in your hands ... Proven results in driving sales, building client relationships, and generating business through ...

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Client Success Associate information

See Charleston, SC salary details

$17.3K

$49.6K

$87K

How much do client success associate jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client success associate in Charleston, SC is $49,590.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $61,300.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Charleston, SC? The most popular types of Client Success jobs in Charleston, SC are:
What are popular job titles related to Client Success Associate jobs in Charleston, SC? For Client Success Associate jobs in Charleston, SC, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Charleston, SC look for? The top searched job categories for Client Success Associate jobs in Charleston, SC are:
What cities near Charleston, SC are hiring for Client Success Associate jobs? Cities near Charleston, SC with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Charleston, SC as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $49,590 per year, or $23.8 per hour.

Sales Associate

Signet Jewelers

Mount Pleasant, SC • On-site

$13.50 - $18.25/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Signet Jewelers rating

6.9

Company rating: 6.9 out of 10

Based on 299 frontline employees who took The Breakroom Quiz

15th of 29 rated jewelry retailers

Job description

We have many opportunities available on our other career site pages. Click here to link to our careers page!
At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!
Do YOU have what it takes to be a Diamonds Direct RHINO??
At Diamonds Direct, we're not just selling jewelry - we're celebrating life's most meaningful moments. Our team of passionate RHINOs (Relentless, Humble, Inspiring, No-Excuses, Owners) are the heart of our success. If you bring drive, authenticity, and a love of connecting with people, this is where your career can truly shine.
What You'll Do
  • Create unforgettable experiences - Guide customers through one of the most exciting purchases of their lives with warmth, confidence, and expertise.
  • Build lasting relationships - Become a trusted jewelry consultant for your clients, helping them mark milestones for years to come.
  • Showcase exceptional collections - Work with top designers and an expansive inventory to match every customer's style and story.
  • Own your success - Manage your sales with care, precision, and pride-your results are in your hands.
  • Keep it polished - From the showroom to your communication, every detail reflects our commitment to excellence.
  • Drive results and innovation - Use your creativity and business acumen to generate appointments, build clientele, and consistently exceed goals.
  • Collaborate to close - Partner with vendors and designers, coordinating timelines and leveraging their expertise to deliver flawless experiences and close the deal.

What You Bring
  • 2-5 years of commission-based sales experience with a proven record of exceeding goals.
  • Proven results in driving sales, building client relationships, and generating business through outreach and clienteling.
  • Innovative and solutions-driven mindset-you find creative ways to overcome every challenge and exceed client expectations.
  • Experience in luxury sales, fine jewelry, or customer-focused retail (GIA certification a plus).
  • A passion for people and the ability to connect authentically.
  • Excellent organizational and follow-through skills.
  • Professional polish, attention to detail, and availability to work Saturdays (our busiest day).

What's In It For You
  • Growth & Development - Ongoing training, mentorship, and career paths in luxury retail.
  • No High-Pressure Tactics - We don't sell warranties or credit apps-just incredible jewelry and experiences.
  • Supportive, Team-Focused Culture - You'll be surrounded by people who love what they do and celebrate success together.

Are You Ready to Charge Forward?
If you're excited by luxury, thrive in a fast-paced environment, and want to be part of a company that values integrity, excellence, and teamwork, apply today - your next career chapter begins here.
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

What Signet Jewelers employees say

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About Signet Jewelers

Sourced by ZipRecruiter

At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified"™. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Akron, OH, US

Year founded

1949

Social media

Twitter

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