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Client Success Associate Jobs in West Columbia, SC

NovaTech

Client Onboarding Associate

Columbia, SC · On-site

As we grow nationwide, we have a great opportunity for a Client Onboarding Associate in Columbia, SC . In this role, we are looking for client-focused, technically minded professionals that can be ...

Novatech.net

Client Onboarding Associate

Columbia, SC · On-site

As we grow nationwide, we have a great opportunity for a Client Onboarding Associate in Columbia, SC . In this role, we are looking for client-focused, technically minded professionals that can be ...

Selerix

Client Services Specialist

Columbia, SC · On-site

$14 - $18.25/hr

This role exists to create capacity for System Configuration analysts, Client Success Managers ... Associate's or bachelor's degree preferred, or equivalent professional experience. Must be eligible ...

SPS North America

Client Service Associate

West Columbia, SC · On-site

$13.50 - $18.50/hr

SPS Global is seeking a Client Services Associate who thrives in a fast-paced office environment ... What Success Looks Like * Employees receive prompt, courteous, professional service * Mail and ...

Office Depot

Retail Part Time Store Associate

Columbia, SC · On-site

$14 - $16.25/hr

... client satisfaction. The Store Associate will support a customer-centric environment, engagement ... We believe that the Store Associate role is essential in driving our store's success through ...

Office Depot

Retail Part Time Store Associate

Columbia, SC · On-site

$14 - $16.25/hr

... client satisfaction. The Store Associate will support a customer-centric environment, engagement ... We believe that the Store Associate role is essential in driving our store's success through ...

Office Depot

Retail Part Time Store Associate

Columbia, SC

$14 - $16.25/hr

... client satisfaction. The Store Associate will support a customer-centric environment, engagement ... We believe that the Store Associate role is essential in driving our store's success through ...

Office Depot

Retail Part Time Store Associate

Columbia, SC · On-site

$14 - $16.25/hr

... client satisfaction. The Store Associate will support a customer-centric environment, engagement ... We believe that the Store Associate role is essential in driving our store's success through ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in West Columbia, SC

Client Success Associate information

See West Columbia, SC salary details

$17.1K

$49.1K

$86.2K

How much do client success associate jobs pay per year?

As of Aug 28, 2026, the average yearly pay for client success associate in West Columbia, SC is $49,092.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $60,700.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in West Columbia, SC?

The most popular types of Client Success jobs in West Columbia, SC are:

What job categories do people searching Client Success Associate jobs in West Columbia, SC look for?

The top searched job categories for Client Success Associate jobs in West Columbia, SC are:

What cities near West Columbia, SC are hiring for Client Success Associate jobs?

Cities near West Columbia, SC with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in West Columbia, SC as of August 2026, with employment types broken down into 76% Full Time, 19% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $49,092 per year, or $23.6 per hour.

Client Onboarding Associate

Columbia, SC • On-site

NovaTech
See more jobs at NovaTechexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Novatech is a Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the US. This growth has created additional opportunities for talented tech-minded individuals to join our team. Bring your career to Novatech and join our incredible team of Managed Office Experts.
As we grow nationwide, we have a great opportunity for a Client Onboarding Associate in Columbia, SC.
In this role, we are looking for client-focused, technically minded professionals that can be described as diligent, passionate, intuitive, big picture thinkers, optimistic, self-motivated, adaptive and collaborative.
Your Job:

  • Learning how to repair and troubleshoot copiers and network connectivity
  • Following procedures for removal and delivery of equipment
  • Installing equipment on-site and make necessary adjustments
  • Providing outstanding customer service to our clients
  • Inventory management
  • Demonstrates strong technical and customer relations skills
  • Performs basic network connectivity / installations
  • Accurately diagnose, repair and maintain equipment and accessories to optimum operating condition within Novatech and manufacturers specifications
  • Identify the most cost-effective troubleshooting procedure
You’re Good at:
  • Addressing customer concerns with a positive attitude while ensuring optimal outcomes
  • Learning new things quickly and solving problems
  • Shows interest in electronics, mechanics or computers
  • Noticing the details and going the extra mile
  • Effective problem solving, deductive reasoning, analytical and time management skills
  • Willingness to learn and be certified on products
You Bring to Novatech:
  • Experience resolving customer issues
  • A proven attendance history and a strong desire to excel
  • Copier / printer service experience a plus
  • A valid driver’s license
  • Professional appearance and demeanor
  • Proficient verbal and written communication skills (use of company email for external customer communications).
You Must be Able to:
  • Lift, push or pull up to 100 pounds
  • Load trucks and vehicles
  • Stand up to 8 hours a day
  • Drive to client locations - company vehicle is provided to facilitate employee travel between job sites and personal use of company vehicle is not allowed.
Novatech provides great benefits, competitive compensation, a positive upbeat culture and ongoing professional development for your career.
  • Market competitive salary based upon experience
  • Mileage reimbursement program
  • Comprehensive benefit package including medical, prescription, dental, vision, life insurance and other supplemental coverage
  • 401(k) plan with matching company contribution
  • Generous Paid Time Off, Volunteer Time Off, Floating Holiday, Company Holidays and Paid Maternal/Parental Leave
  • Employee Recognition Program

Novatech provides equal employment opportunities (EEO) to all employees and applicants. We consider qualified applicants for employment regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identification, disability, alienage or citizenship status, marital status, genetic information, veteran status or any other characteristic protected under applicable law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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