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Client Success Analyst Jobs in Columbia, SC (NOW HIRING)

Hansen Talent Group

Client Success Manager

Columbia, SC · On-site

Hansen Talent Group is seeking Client Success professionals with in-depth experience guiding and ... Collaborate with stakeholders, business systems analyst, and project managers to define business ...

Selerix

Client Services Specialist

Columbia, SC · On-site

$14 - $18.25/hr

This role exists to create capacity for System Configuration analysts, Client Success Managers, Data Services specialists, and others to focus on work that requires their deeper expertise. This role ...

Best Ever ABA

Registered Behavioral Technician

Sumter, SC · On-site

$23 - $28/hr

Implement treatment plans designed by a Board Certified Behavior Analyst (BCBA). * Collect and document data on client progress. * Collaborate with families and team members to ensure client success.

Franklin Covey

Mid-Market Client Partner

Columbia, SC · On-site

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts ... Reporting and Analysis: Prepare and present detailed reports on account performance, pipeline ...

Pwc

MDM Senior Architect-Senior Manager

Columbia, SC

$124K - $280K/yr

Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Senior Manager ... You utilize your proficiency in MDM platforms and data management to drive client success and ...

Jobtailor

Sales Director

Columbia, SC · On-site

$90 - $140/hr

Partner with Clinical and Analytics teams to demonstrate ROI, patient outcomes, and program impact ... Client Success / Account Management * Provider Growth / Healthcare Partnerships * Proven success ...

Kimley-Horn

Civil Engineering Analyst

Columbia, SC · On-site

... our client's practices, procedures, and standards. * Analysts will learn one or more software ... Clients know we prioritize achieving their goals and growing their success. Employees know our ...

Kimley-Horn

Civil Engineering Analyst

Columbia, SC · On-site

... our client's practices, procedures, and standards. * Analysts will learn one or more software ... Clients know we prioritize achieving their goals and growing their success. Employees know our ...

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Client Success Analyst information

See Columbia, SC salary details

$15

$23

$36

How much do client success analyst jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for client success analyst in Columbia, SC is $23.68, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $26.68 per hour, depending on experience, location, and employer.

What is a client success analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

How does a client success analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

What are popular job titles related to Client Success Analyst jobs in Columbia, SC?

For Client Success Analyst jobs in Columbia, SC, the most frequently searched job titles are:

What job categories do people searching Client Success Analyst jobs in Columbia, SC look for?

The top searched job categories for Client Success Analyst jobs in Columbia, SC are:

What cities near Columbia, SC are hiring for Client Success Analyst jobs?

Cities near Columbia, SC with the most Client Success Analyst job openings:

Client Success Analyst jobs near you
Infographic showing various Client Success Analyst job openings in Columbia, SC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

Client Success Manager

Hansen Talent Group

Columbia, SC • On-site

Other

Posted 17 days ago

Job description

Hansen Talent Group is seeking Client Success professionals with in-depth experience guiding and supporting IT projects and client product delivery. This will be a hybrid role based in the greater Columbia, SC, offering ample room for growth and professional development within the PMO. 
The Client Success Manager will serve as the primary point of contact for client stakeholders, working as a liaison between the business units and technical teams to identify opportunities to improve delivery processes, product success, and costs for delivery. 
Duties:
  • Collaborate with stakeholders, business systems analyst, and project managers to define business needs and develop business and functional requirements.
  • Build and manage on-going relationships with the client, inspiring trust between all parties and identifying opportunities to strengthen communications.
  • Provide regular updates to the client on the delivery process as well as recommendations on how to optimize product success and associated costs. 
  • Support the technical teams by prioritizing and escalating workflows, ensuring delivery requirements and SLAs are understood, and assisting in addressing roadblocks in the process. 
  • Track milestones and performance criteria, communicating concerns with 3rd party vendors and technical teams to proactively develop a solution. 
  • Monitor costs of delivery and licensing, identifying opportunities to save the client and organization money.
  • Identify opportunities for continuous improvement in both business processes and products.
Qualifications:
  • In-depth experience in client facing roles to support IT Projects
  • Proven experience building client relationships 
  • work with business and functional system requirements gathering, analysis, and documentation.
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About Hansen Talent Group

Sourced by ZipRecruiter

Hansen Talent Group is a Staffing Firm, headquartered in Columbia, SC, that is focused on Information Technology, Professional and Executive Search Services. HTG provides talent on a Contract, Contract to hire and Direct placement basis for Project based or Long term Engagements. HTG services Companies in Commercial, Retail, Health care, Insurance, Banking, Manufacturing and Government Vertical Markets. We have opportunities in Cities across the Southeast including Dallas, Atlanta, Charlotte, Raleigh, Columbia and Charleston. ​We partner with our Client’s IT leadership to achieve a deep understanding of the Environment and Technology Initiatives. Our goal is to provide our Clients with Highly Qualified, Highly Motivated individuals who make an immediate positive impact on productivity which in turn helps our clients meet their Business objectives.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Sullivans Island, SC, US

Year founded

1995

Social media

Facebook

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